It is hard to believe this is an official app for the biggest bus company in Hong Kong! Where to start? Pop up Ads not just one but basically every other page. When you are looking for a bus it is rare you will have time to want to watch an Ad. Bookmark function seems to have changed, if it is available it is not well hidden. Basically I can only bookmark an exact location I want to go but not a specific bus, is this right? I even just tried to bookmark the exact bus stop of the bus I want, but going backwards when you want to go there, the bookmark will not work and the bus will not show us. The search function has zero AI I believe, it will provide you with many bus alternatives and include many bus changeovers, is it just trying to get us to pay for more bus rides. Honestly this has so far been the worst app I have ever used, not just useless but also frustrating which is worse than bad. Now I find I tend to use google or other way to find a bus or just walk to the bus stop and look. It takes less time and more useful and less frustrating. Just by making me write a review and rate your app, you know how good or BAD you are….

It was once a very joyful experience to use this app, first that the time of arriving buses is pretty accurate, and that it never forces people to update when newer version comes out.If the older version allows users to continue use the app functions without clashes, why force users to update so hastily?Solely for the purpose of forcing users to watch the latest ads? That would defeat the original purpose of letting users conveniently get to know the latest arrival buses information.Now that I have to spend extra data on the streets (I used to update it when I have time and when I have WiFi access) and extra time to download the update. It completely ruins the purpose of and experience in using it. Wake up, KMB, users' comments are important, stop being so money-driven by only entertaining the ads interest.

I actually admired their efforts to update their apps and provide new features that’s helpful to travelers, like the estimate time from one stop to another. I would hope they could let me choose the stop which I get on and the stop which I get off and how much time that would take, even I know it’s just an estimate depending on traffic. But some of it obviously is not realistic, like 260x it’s showing 7 mins to get from Jordan Road to Tuen Mun is wildly underestimated. Plus, of coz the accuracy of bus arrival time and also the ads. problem mentioned by others could be improved. If u have to show ads, please make it less tricky and annoying at least. Or make it smarter to show relevant info instead, after all you got the location info of where the user will go.

It was once a very joyful experience to use this app, first that the time of arriving buses is pretty accurate, and that it never forces people to update when newer version comes out.If the older version allows users to continue use the app functions without clashes, why force users to update so hastily? Solely for the purpose of forcing users to watch the latest ads? That would defeat the original purpose of letting users conveniently get to know the latest arrival buses information.Now that I have to spend extra data on the streets (I used to update it when I have time and when I have WiFi access) and extra time to download the update. It completely ruins the purpose of and experience in using it. Wake up, KMB, users’ comments are important, stop being so money-driven by only entertaining the ads interest.