You can’t put manually tracking number in to the app to track progress of your package coming. No idea why? It’s an app for business owners mostly to pay on line. Everybody else will be better off with tracking app and that’s entirely beside the point that DPD is most unreliable courier company I know. Their drivers simply go were it’s handy for them and always blame customer or wrong address or something similar. Their dispatchers just don’t have any control over them.

DPD are generally okay, but this app brings with it their ‘Virtual Address’ function, which allows you to have items sent to a UK address, which they then claim they will deliver to you. Great idea in general, the issue arises when items repeatedly go missing from the UK virtual address and any attempts to contact them to sort the issue out fall on deaf ears. Other issues with the app are; It diverts you to a separate webpage to top up your account. Delivery information is inaccurate. It doesn’t work full screen. You cannot contact DPD from within the app,(this turns out not to be a huge issue as contacting them is a fruitless exercise at the best of times and your time would best be served send emails directly to your own trash, or calling the speaking clock, as both will yield similar results to DPD’s customer service)

Just got this app today to track a package that’s meant to be delivered today but for some reason I didn’t get a text notifying me of the approx time, which I usually do get. So downloaded the app, sorted my details, put in the tracker number and all it told me was “your parcel is travelling through the DPD network” which is absolutely useless information. So I’ve had to sit around the house all day waiting for the parcel to arrive (it can’t be left in a safe place). What is the point in a tracking service that doesn’t actually track your parcel in real time or in any capacity for that matter. Even an approximate time would suffice. Wholly disappointed with this service.

DPD worst ever company To deal with, Packages never arrives in time, always looking To blame the customers after showing them proofs they make up excuses why it didn’t arrive in time, I’m sick of they’re lies, app it’s not working as it should not able to check delivery status without an account, if you have an account keeps logging you out. After so many experiences I will ask my suppliers and whenever I make a purchase to not send me anything with dpd even if I have to pay extra don’t want to deal with them anymore worst of the worst by far.