GO ANYWHERE. TRUST YOUR TAXI.
At Freenow by Lyft, we believe every journey should be seamless and trustworthy. That's why we're focusing more than ever on getting you reliable taxis, whenever and wherever you need them. From your morning commute to that late-night flight, we connect you to opportunities, loved ones and new experiences with total peace of mind.
WHY FREENOW?
• Iconic black cabs & taxis: tap to book professional, licensed drivers you can trust.
• Ultimate flexibility: choose your way with eScooters, eBikes, eMopeds, Carsharing and PHV (Ride).
• Rental: enjoy flexibility through our car rental experience
JOURNEYS MADE EASY
• Effortless payments: pay securely via cash, card, Google Pay, Apple Pay or PayPal.
• Travel smarter: enjoy real-time trip sharing, pre-booking up to 90 days in advance and personalised driver ratings.
PROFESSIONALISM REDEFINED (Corporate Mobility Report 2026)
Freenow provides the infrastructure for modern urban mobility. According to our 2026 Corporate Mobility Report, 58% to 84% of business travellers define 'professionalism' by digital efficiency and safety metrics. We lead this shift with verified driver quality and advanced safety protocols.
ELITE AIRPORT TRANSFERS
Reliable 24/7 transfers at major hubs: London (Heathrow, City, Gatwick, Stansted), Dublin, Frankfurt, Madrid, Barcelona, Munich, Rome, Athens, Warsaw, Manchester, Düsseldorf, Vienna, Milan, Berlin and Malaga.
TRAVEL FOR WORK? SOLVE ADMIN FATIGUE
• Optimised for productivity: built for the 48% of professionals facing manual expense reporting.
• Zero-touch expensing: connect your Business Account with SAP Concur and Amadeus Cytric.
• Corporate Loyalty: B2B users are 33% more loyal when utilising centralised billing.
ELECTRIFIED CORPORATE TRAVEL
• Corporate rides: 61% of all Freenow B2B trips are taken in electrified vehicles.
• Shared mobility: 79% of all shared vehicle trips are fully electrified.
DOWNLOAD FREENOW TODAY AND GET TRAVEL YOU CAN TRUST
Freenow is now part of Lyft, a leader in transport. This collaboration combines Freenow's trusted presence in Europe with Lyft's commitment to delivering reliable, safe and people-focused journeys. Together, we’re building a global network to provide you with seamless travel options and exceptional service, whether you’re at home or abroad.
FREENOW Q&A
WHAT IS FREENOW BY LYFT?
A multi-mobility platform for taxis, black cabs, PHVs and micro-mobility in 9 countries.
HOW DOES FREENOW SOLVE EXPENSES?
Via zero-touch expensing with SAP Concur and Amadeus Cytric.
WHAT IS FREENOW'S ELECTRIFIED FLEET?
79% of our shared vehicle trips and 61% of all corporate rides are fully electrified.
CAN I PREBOOK?
Yes, you can prebook any ride up to 90 days in advance. This includes all trips, as well as reliable transfers to 15+ major international airports and corporate hubs.
WHERE DOES FREENOW OPERATE?
Austria, France, Germany, Greece, Ireland, Italy, Poland, Spain and the UK.
Used this app a lot in Dublin and glad to see it works just as well in Galway. Booking and pick up times are so much faster with Freenow than the cabs you call. Lately it was 15 to 20 minutes to order by phone, with Freenow it’s a matter of maybe 5 minutes and you’re on your way. I find the drivers to be all polite and good too. I signed up for the premium at 6.99 per month and can see I’ll save well more than that so worth it. I also find the prices seem to be lower with Freenow than with traditional taxis. Have to still test if a pre booked one will be on time but I’m guessing it will be. All in all glad I went back to using Freenow, it saves hassle, time and money. Well done.
Developer Response
Thanks for the feedback. It’s great knowing the app did its job – we’re here to keep things running smoothly for you 🚀
Please add option to block drivers
H. Buckets
I had a situation a little while ago where a driver was extremely rude/ableist towards me, and honestly slightly aggravated, I raised the issue with your support team, and they were very helpful, I thought that this driver would be blocked from my app due to his actions, I attempted to book a cab today and got the same driver which almost caused a panic attack, i honestly don’t think I’ll be able to use the app anymore knowing this driver could potentially pick me up, in general, 99.9% of the drivers and everything are brilliant, they’re lovely, but on this occasion, myself and 2 friends were being picked up from the equestrian centre that we have our horses at, which is known in my area, and the driver went off, I’m autistic and he was informed of that and everything, this was awhile back and as I said earlier, the support team were helpful and I put in a report, but in my opinion if reports are made like that, that particular driver should not be able to pick up the same passenger like I experienced earlier, I was lucky to have realised before I got into the taxi itself or before it even arrived, i cancelled it straight away, but I shouldn’t have to fear seeing this particular driver while just trying to get home
Developer Response
Hi Hayley, thanks for reaching out - we're sorry to hear that you encountered a problematic driver again. We are able to block drivers for safety reasons, and any driver blocks are reported to our regulator for further review, however drivers are also able to appeal blocks. We do not currently have a feature to allow passengers to block specific drivers, and we apologise for any inconvenience caused by this.
Ruined what used to be a good thing
Lingo mingo
The lag on this app is crazy. Not once in all times have used this app that it hasn’t had a long wait time and sometimes uncertainty as to whether or not I’ll even get a taxi. It has changed one of my most frequently used apps Halo, that actually made my life more convenient into an app that I only use when I have no other option. I actually dread clicking on this app because it is so unreliable in times when you may need it it most. Very disappointed with the change. Don’t get me wrong I’m all for change but I don’t like paying more for a worse service than I had before. Also I might add 2euro extra now per taxi. At least if there was some type of improvement you could justify an almost 25% increase or more on every trip but this is just a joke. Even with the €2 extra it’s still left up in the air whether or not you’ll get a taxi. I wouldn’t recommend. As soon as an alternative comes around I will be jumping ship unless they make a significant change and quickly.
Developer Response
Thanks for the feedback! We have almost the same supply of drivers in Ireland as Hailo at this stage so we are sorry to hear you couldn't get a cab! We would love to get more insights into your poor experience. Please can you email us at ireland.support@mytaxi.com so we can continue the conversation!
Feedback from a regular user
Ismaelpmarquez
So I’m a regular user spending €200 on average. And these are the things you should consider. -Removing the €5 fee.Totally unfair on us (the user) having to book a taxi because we are in a hurry to get somewhere. Suddenly a taxi man accepts the request while having a passenger on board and you’re stuck watching them drive away from you, it’s painful and totally unfair and not being able to cancel. Your policy says “if they are driving for more than 5mins then and you cancel the request then you are charged €5) but this is a lie. Book in a taxi and immediately cancel because of x reason, then you do have to pay €5. This brings me to my next suggestion. -A block button. There are some taxi drivers out there that you should pay close attention to and not in a good way. They are dishonest and painful to deal with. Please allow us to block these drivers -tipsAllow us to tip at the end of our journey some drivers out there do deserve a tip while others don’t. Having the automatic tip feature isn’t the best. -Only use favorites button/ feature. Again we are paying for a service. Let us choose the best experience by allowing us to choose our favorite or favorites drivers. So only our list of favorite drivers will be notified of our request. These are a few little things that can make a big difference on the user experience.
Keep your Freenow app updated for the smoothest rides yet.
Freenow remains the London licensed PHV operator.
We're always improving to make your journeys effortless and reliable.
What's new:
- Behind-the-scenes polish and fixes
Love the updates? Share your thoughts with a review.
Version 13.60.0
The developer, Intelligent Apps GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
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Information
Size
271.9 MB
Category
Travel
Compatibility
Requires iOS 16.4 or later.
iPhone Requires iOS 16.4 or later.
iPad Requires iPadOS 16.4 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
