Leap Top Up 4+

It’s an alright app

It’s a great app to check the balance on your leap card and easily top up from as little as €5 without an topping up fee like in other places. The only downside I experience using this app is when the app reads scans the leap card and reads it, after successfully reading your leap card the app still won’t open. Plus, it can be slow reading the leap card and would even say that there’s an error. Also, in other cases the app can close automatically while using the app. It works and doesn’t at times, there’s no consistent at all. I’ve tried closing and reopening the app, I’ve tried restarting my phone and these didn’t work either. Pls fix this issue

Works 2 out of 10 times

When you can eventually get it to read your card it will take the money alright but won’t deliver it to the card - currently waiting for 2 separate refunds of credit gone into the ether.

The developer responses on here are an insult “oh that’s not right we haven’t had anyone say this before are you sure you’re using it right try readjusting the card” what a load of BS. The comments are packed with people having the same issue with this app that evidently hasn’t been tested properly before release. It’s a very inferior product, would be terrific… if it actually worked

Developer Response ,

Hello, We are sorry to hear that you have faced this issue. In this case, usually the refunds are provided in the next 5 working days. Please get in touch with our customer support team and they should be able to look into this for you and can help with the refund if its not yet received.

App Bugs + prices are high + transport terrible

The App itself recognises the card half of the times. In addition It’s also not user friendly at all, as to how to save a certain card without scanni g all the time (if that is even possible).
Add to this that transport service is terrible. Buses don’t pass (would say 30% of the time they simply will skip). When pass they don’t stop to pick you up, and in both cases buses pass every 20-40 min, so time doubles. Trains have their own schedule, which is too much for miserable humans to grasp.
If you have a job in Dublin you can only rely on car, or bike/feet. All this completed by a price that is not at all justified. Do a good thing, take 1-2 cities where this works and copy, like Berlin or Milan. The system has crumbled, it’s not worth it even keeping it up.