Pippo 4+

Clanwilliam Health Limited

    • Free



Pippo is an integrated online patient portal, developed by Clanwilliam Health and it aims to continue our work to digitise GP practices. By allowing appointments to be booked online Pippo aims to reduce the number of calls to practices and to free up staff to focus on providing the best possible patient care. Pippo is the only patient information portal that fully integrates with Clanwilliam Health’s GP systems to allow a patient to make an instant appointment booking, whenever and wherever suits them.

Please note Pippo is currently only available for Irish GP Practices and you must be a registered patient of practice that is using Pippo in order to use the app.

About Pippo

Pippo makes booking your GP appointments simple. Download the app, register with your GP practice and start booking your appointments online. It’s that easy! You can even add your children to the Pippo app and book their appointments directly from your phone. With Pippo you’ll never have to wait on hold to reach your GP. We will continue to develop Pippo to add in other functionality which makes it easy for patients to communicate with their GP’s.

Pippo also features an integrated payments solution which means (if enabled by a practice) that you can book and pay for your appointments online, meaning all you have to do is go to your GP practice. Pippo is designed to make booking appointments easier for patients and practices. It is completely integrated with Clanwilliam Health’s software systems, Socrates and Helix Practice Manager. This means that practices can manage their online appointments directly from their practice management system.

This is good for patients too as it means appointments can be booked at any time of the day or night, without having to call your practice. Our API ensures that appointments cannot be double booked and that you only see time slots that are available to be booked online.

About Clanwilliam Health

Clanwilliam Health is the primary and secondary care management solutions Division of Clanwilliam Group. In the 1980s, we delivered our first software system to pharmacies in Ireland. By the 90's we had delivered our first practice management system for private consultants and general practitioners.

Today Clanwilliam Health holds over 25 years of experience developing and designing healthcare software. Our extensive range of innovative technology now empowers more than 20,000 clinical users across Ireland and the UK to deliver safer, more efficient and cost-effective patient services.

Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.

As a Division of Clanwilliam Group, we also share their mission of working together to improve healthcare for everyone by connecting people, products and places.

Our vast experience of working with GPs, Consultants, Pharmacists, Care Homes and Hospitals gives us a unique understanding of how technology can help improve efficiencies for healthcare providers while also enhancing the patient experience. This expertise has fuelled our involvement in a number of bigger picture projects, in collaboration with various stakeholders, such as:

e-referral scheme
Individual Health Identifier (IHI)
Chronic Disease Management
Our practice management software applications (traditional and hosted) are used by both General Practitioners and Hospital Consultants. Our pharmacy software applications are used in both community and hospital pharmacies while major chains, groups, multiples and large numbers of independent pharmacies make up our customer base.

We pride ourselves on our values and make sure we stick to them in all our internal and external interactions

What’s New

Version 1.2

Fixes an issue where privacy policy links not opening

Ratings and Reviews

1.6 out of 5
7 Ratings

7 Ratings

bwalsh16 ,

When it works, it’s great but poor support

It’s a great app when it works. Currently it tells me my password is incorrect, even though it’s the same password as before. Resetting the password gives an error and “try again later”. No contact for support.

Developer Response ,

Good afternoon,

Thank you for bringing this to our attention. We have looked into the issue and the temporary error has since been resolved. If you have any queries or issues please contact your practice for further information.

Many thanks,

The Pippo Team

EvenNicknameDoesNotWork ,

Incomplete app

Pippo works great if you have a standard appointment. The moment something did goes wrong, there is nothing you can do to remedy, but to phone the practice.
No ability to change the appointment. Also, payment is taken before appointment is confirmed. This means that you pay even if the appointment is not confirmed. Then to phone the practice for a refund. Also no ability to add adult dependents like college students.

Lawrah92 ,

So handy if it actually worked

It won’t let me book an appointment because when I click on type of appointment no options come up so I can’t go any further. Then it tells me my password isn’t correct yet I haven’t changed it.

App Privacy

The developer, Clanwilliam Health Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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