PrepayPower 4+

Not impressed

Got the promised €50 credit. The guy who came to fit the meter didn’t disconnect the ESB prepay meter, which is counting down. If this thing starts squealing, I will not be a happy client. Also, 3-4 weeks after signing up, and just outside the cooling off period, it looks like their prices have just gone up. On the plus side, before the aforementioned , it did seem like a cheaper rate. I will be watching the meter with interest.

Update needed

The company is great I’ve been with them 4 years , I have for the past few months been having issues with the app it doesn’t update the current balance whenever I top up and when I need to restore power it sometimes doesn’t show the option in the app, one time I topped up €10 and it showed €0.00 and then I topped up later on that day another €10 and it still didn’t show anything, only the next day it showed the balance.

Developer Response ,

Hi Duda X, Thank you for your review. We want to take a closer look at this for you. Please send a note to appfeedback@prepaypower.ie and we'll investigate further. Thanks, Kate

App notifications and Dont switch to them

Since topped up notifications labels are not going away.

Do not be fooled by the company name. It is said to be prepaid but you will be in for a year contract. They will give you free bonus credits to use and lure you in, which will vanish quickly along with your recharged money that is how their app algorithm works. They are in control of your electricity topup and not the consumers. They charge you a standard rate and increase the rate with no notifications. If you try to cancel or switch to other providers they would want you to pay all the bonus credit they have given to you. SAVE YOUR MONEY AND AVOID SWITCHING TO PREPAY POWER!!