Hello BPCL 4+

Bharat Petroleum Corporation Limited

Designed for iPhone

    • Free

iPhone Screenshots

Description

Convenience & Trust now have a new name: Hello BPCL!!
With Hello BPCL, you can now get a new LPG connection, book & pay your gas cylinder, pay for fuel, find nearby petrol pumps, encash MAK lubricant coupons and learn more about industrial fuel & solvents.

Join 8.5 crore+ customers & register for a new Bharatgas LPG connection; book & pay for your 14 kg or 19kg LPG gas cylinder; order mechanic services or even transfer your LPG connection to a new distributor.

Enrol as a MAK Mechanic or a MAK Retailer to get instant cash redemption of your MAK lubricant coupons.

Built for your personal and business needs, Hello BPCL offers the following products & services from Bharat Petroleum:
-> For your personal needs:
1. Bharatgas services in 13 languages – LPG Cylinder booking, payment, history, Change of distributor, seek emergency help, create mechanic requests etc.
2. UFill is BPCL’s innovative touchless solution for fuelling. Currently active in 30+ cities across India, UFill is a pre-paid UPI based voucher solution to pay for fuel. Integrated with BPCL's fuel automation system, UFill vouchers enable you to pre-set the fuel dispensing machine automatically without any manual touch, assuring you receive the best quality fuel for the quantity you pay for.
3. Smartdrive is BPCL’s digital wallet for fuel payment with digital incentives & loyalty rewards points “Petromiles”. Customers will also be able to locate and navigate to BPCLs petrol pumps across the country.
4. Customers can scan MAK coupons available inside MAK lubricants packs and get instant cashback of upto Rs 1000/- directly in their bank accounts. Find the right oil for your vehicles. Mechanics can register for BPCL’s loyalty program for mechanics and get instant cashbacks/rewards etc.

-> For your business needs
1. Smartfleet is BPCL’s fuelling and rewards solution for fleet customers. Fleet customers can control their fuel spends, carry out cashless transactions across petrol pumps, monitor vehicle movement and get rewards.
2. Petro Corporate is an Expense management program for Corporate fuel purchases. Corporates can get complete control on the fuel payments by their business units & employees with Real-time visibility on the resource movement & 24X7Hours toll-free support
3. Mak Retailers can now view the entire MAK product portfolio & assist customers & mechanics to scan MAK coupons. In the future, you will also be able to order for lubricants, make payments and earn loyalty points for your purchases
4. Zip Fuel is our offering for Door Delivery of Diesel in 20 ltr PESO approved jerry cans. Customers can place orders for their diesel requirement, track delivery and be assured of the quality & quantity delivery.
5. Commercial units & restaurants will be able to use Hello BPCL to place their orders for Bharatgas cylinders, track the delivery, make payments.
6. Search and find out about BPCL's commercial products for lubricants, industrial fuels, jet fuels, natural gas and solvents. You can enquire and connect with BPCL officers

Delete Account feature
1. Access the contact Us Page
2. Find "Delete Account" Button
3. Confirm Account Deletion by clicking Yes or No
4. If you select “No”: You will be returned to the “Contact Us” page
5. If you select “Yes”: You will proceed to the next step.
6. A new pop-up window will display the balance of your CMS wallet and rewards for all associated
accounts
7. If the balance is zero for all the wallets and rewards regarding all programs then user can click on "Proceed" Button to create Delete Account request

Have some feedback? We'd love to hear from you! Email us at support@hellobpcl.in

Like us on Facebook: https://www.facebook.com/BharatPetroleumcorporation/
Follow us on Twitter: https://twitter.com/BPCLimited
Message us on WhatsApp at 1800224344

What’s New

Version 4.0.18

New Features and Enhancements like Subuser access , Ufill.

Ratings and Reviews

4.2 out of 5
7.9K Ratings

7.9K Ratings

Mayanksoni89 ,

App is having issue with order confirmation

Hi Team, I booked my gas and opted for UPI payment.
I went to my UPI app and make the payment, after that accidentally I closed the Bpcl app without proper complition of payment.
Later I found that it was not booked and not showing anything on history tab as well. Also my money has been debited from bank account but didn’t have any transaction history on App.
Please fix this issue because it is very sensitive and also refund my money back.

Developer Response ,

Hi Mayank,
We regret the inconvenience caused. You can check the payment status in Payment History option available under More page. Refill status can be viewed by clicking on History option available in bottom menu. Kindly share your registered mobile number, LPG ID and transaction date & time on support@hellobpcl.in. Please include token no 6606 in your mail.
- Bharat Petroleum Corporation Limited

ms0761 ,

App not at all appropriate to use

Tried booking the cylinder via this app and it threw some message showing that they were facing issues and inspite of the amount getting deducted from my card , the booking was not confirmed. The next day when I tried , it got booked under COD without even allowing me to make the payment online. So I asked to cancel the COD booking yesterday and th e same request was registered by the customer support. Today the delivery person is at my place with the cylinder and since I am out of cash , I had to send him back as I don’t transact in cash after the pandemic.

The app and the support is not at all useful and also been trying to call the distributor office no which is not being picked up.

Obviously it’s not only me the customer but the delivery person also suffered with all this. Also I had to return the same back.

Developer Response ,

Hi Sir/Ma'am,
Thanks for sharing your feedback. We apologize for the inconvenience caused. BPCL is committed to deliver an energizing experience to you. Kindly share your concerns and your consumer details or registered mobile number on support@hellobpcl.in. It will be our endeavor to address your concern on priority. Please Include Token No 31246 in your mail
- Bharat Petroleum Corporation Limited

Nikin chand ,

App support team is useless.

While using the app for the first time, by mistake I have charged money in BPCL smart drive account instead of e drive account. I have called the support call Center and asked them to transfer the amount either to my e drive account or to refund back to the bank account using which I have charge money.
After talking to the support team I understood that they were not able to clearly understand my concern, may be due to lack of common sense also they were keep on transferring the call to one another and wasting customer time for which no resolution was found till date. BPCL being such a big company, should take action for employing such stupid people and should help customers in resolving there small concerns without much complication.

App Privacy

The developer, Bharat Petroleum Corporation Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • User Content

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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