Canara ai1- Mobile Banking App 4+

Provide support for older ios versions

The app is only supporting ios17 or later versions which is a big let down because there are so many people who use older devices. Canara bank has to support older versions or bring out a lite version of the app for older ios versions. It will help a lot of people owning iPhone to use the app without changing the phone just because of ai1 app. For perspective, the peer bank apps are compatible as follows; SBI: ios 12 or later PNB : iOS 11 or later BOB : iOS 13 or later Please look into the issue and improve compatibility with older versions. People will put more money in your bank instead of wasting it on new iPhone.

Update:

When Apple itself is providing the security updates for seven years.. then I feel Canara Bank can provide updates for at least 3-4 yr old versions..

Just for canara Ai1 app, a customer will not buy a new phone. He will just uninstall the app and continue using the phone.. That is a loss to canara bank and not to customer or Apple.

Please look into it. Especially as the peer banks are supporting way more than canara bank.

Developer Response ,

Dear Customer, In order to provide more secure payment experience, we have updated our minimum OS requirements to iOS 17 and above. You are requested to kindly update the OS and try again.

User friendly & quick at service

iPhone User - Surprised to see a PSU concentrating so much Security Features of Mobile Banking app.
1. App automatically for deactivated after switching of SIM cards & one have to re-register & setup app again. That’s a very good security feature.
2. Very user friendly app & designed to understand by Leyman.
3. Quick addition of beneficiary & hassle free funds transfer
4. Can activate/deactivate/hotlist & set limit for my card very smoothly. Didn’t find any glitch here as other users have complained.
5. Easy access to Internet Banking too. Can create online Fixed Deposits & Recurring Deposits & close without worrying for banking hours. Loved this feature.
6. UPI is also integrated in same app. Wow.
7. I can pay my various bills through same app. That’s very useful.
& so many other features.
Thanks to Canara Bank for this very useful app. Kindly keep adding features.

Yes, I faced some issues while registering & for OTP but it seems the issue is with my Network Service Provider may be due to network congestion cause of bulk SMS flooding. So, I opted for OTP on call & completed registration.

Unable to Use App on my iPhone 8 Plus

I own an iPhone 8 plus. This model cannot be updated further. Since the new version of the Canara Bank app requires iOS 17 and above, users having prior models of the iPhone are unable to access the app and use it. This is very inconvenient. Users having older versions of iPhone, like iPhone 8 at-least, should not be denied this app as it was working perfectly fine when the app supported iOS 16. I kindly request Canara Bank and Apple to amicably resolve this.

Update: Apple is not permitting users with iPhone 8 plus to update to iOS 17. This being the case, how can we use the app? Please don’t ask us to do something which is not possible to do from our end. When other banks can allow us to use their apps with the older iOS versions, why not Canara Bank? This is very disappointing. It seems that Canara Bank does not welcome consumer complaints and is very much ignorant. Horrendous attitude!

Developer Response ,

Dear Customer, In order to provide more secure payment experience, we have updated our minimum OS requirements to iOS 17 and above. You are requested to kindly update the OS and try again.