YONO SBI:Banking and Lifestyle 4+

Frustrating Experience, Needs Improvement

Frustrating Experience, Needs Improvement

I've been using the YONO SBI app for a while now, and while it's packed with features, it's been a rollercoaster of frustration. There are times when the app works flawlessly, but more often than not, I find myself unable to even open it. The screens change automatically, leaving me stuck in a loop of frustration. SBI, please address these issues and provide a more stable user experience. Until then, it's hard to rely on this app for my banking needs.

Initially, the YONO SBI app was my go-to for seamless banking, but recently, it's been nothing short of disappointing. The sudden shift from a smooth experience to constant glitches and screen changes is frustrating. I hope the developers can swiftly address these issues and bring back the reliability the app once had. Until then, it's hard to overlook the current instability.

issue has been resolved but still few more things to look into

Thank you for resolving the UI issue. With the new update today, the app works well on my iphone 14 pro max. Able to use top row buttons (back, logout). 1. More feature requests - please add face id login in addition to mPin login as an option. I went in the settings and enabled biometric. But still it asks for mpin to login for full viewing of my account , deposits, loans, transfers etc. currently my face id is used for viewing balance (below login) and viewing transactions and other options below like scan and pay etc. but main login doesnt use face id. It only asks for mpin. Please look into this. 2. I noticed same UI issue with the options available below - Pay to Contact and Pay to Bank A/C. The UI is pushed upwards on the screen because of which the back button overlaps with dynamic island and doesnt function. Have to close the app and restart. But still giving 5 stars because u listened to previous issue and provided the fix with an update.

Developer Response ,

Dear Customer, we are sorry to hear about your experience, and we appreciate your feedback. Your input is valuable in our efforts to improve our app. We have taken your suggestion on board and will discuss it with the relevant team for further evaluation.

Yono App latest version is not suitable for mobiles

It’s impossible to get my registered mobile number re register in yono app. I sent sms to SBI more than 10 times & the reply comes - “We are unable to process your request. Please try after some times”. I was unable to use your app since 2-3 months. Even most of the commercial apps instruct us not to prefer SBI Banking option.
Yours is a defunct app. Am charged for every SMS sent but your banking system says - Please try after some time.
On one hand Honourable PM Modi is promoting entire nation to go online transactions & here our banking system is defunct having some problem or the other. If this continues I ll report & question both PMO & Honourable Finance Minister to set right the system before enforcing online transactions over citizens.

I was a Acc holder in SBI since 1983 but now it’s one of the failed banks where customers are subjected to all kinds of harassments which I had reported to Honourable PM two yrs back. Then onwards there were some banking reforms but our SBI never came outta its rusted network. Now even commercial apps are instructing not to opt transactions through SBI. It’s the present sad state of our nation😥😥.

Developer Response ,

Hi ! We're sorry to know about your experience. We would like to know more about the issue being faced. Pls lodge complaint thru “https://crcf.sbi.co.in/ccf/” -- Raise request as “existing customer - MSME/Agri/Other Grievance” - next page select category of complaints as YONO, proceed to attach screenshot of the page with issue details. Team YONO SBI