India's premium office commute. Reserved seats on AC buses across Mumbai, Delhi NCR, Hyderabad and Kolkata — over 1 million rides every month.
Skip the crowded trains, surge-priced cabs and parking stress. Book a seat on a premium AC bus that runs on fixed routes from your neighbourhood to the city's biggest office hubs, with live tracking the whole way.
WHY RIDERS CHOOSE CITYFLO
• A seat that's always yours: every booking comes with a reserved seat. No standing, no sharing.
• Live tracking: watch your bus approach on the map, get boarding alerts, and follow your ride from your lock screen with Live Activities.
• On time, every day: high-frequency departures on busy corridors in the morning and evening office rush.
• Fair, predictable pricing: no surge — and ride packs that cut your daily fare further.
• Easy changes: reschedule to another timing or cancel when plans change.
HOW IT WORKS
1. Sign in with your mobile number.
2. Search your home and office stops.
3. Pick a route and timing that fits your day.
4. Choose your seat, pay with UPI, cards or Cityflo Cash — done.
RIDE PACKS
Commute daily? Lite Packs bundle your rides at a lower fare, with flexible validity. Start small with a 3-ride starter pack and upgrade when it clicks.
WHERE WE RUN
• Mumbai: Thane, Navi Mumbai, Borivali, Andheri and more — to Lower Parel, BKC, Powai, SoBo and beyond.
• Delhi NCR: Gurgaon, Dwarka, Rohini and more — to Cyber City, Udyog Vihar and key hubs.
• Hyderabad: Gachibowli, HITEC City, Financial District corridors.
• Kolkata: New Town, Sector V, and routes across the city's south and beyond.
New routes are added every month based on rider demand — suggest yours in the app.
Questions? Visit www.cityflo.com or write to support@cityflo.com.
Cityflo — get to work relaxed, get home on time.
Thumps Up to Cityflo - But thumps down for its mobile APP
A.J.India
I am using Cityflo Mobile App for my office travel since last 2 years. My appreciation for the whole team for making our office travel safe and smooth. However problem which is yet not solved is the Mobile App which gets crashes very frequently with IOS. In 24 hours - It works only during late night after 7-8 pm and remains time it shows error and doesn’t open. So you can’t use at another time. If you book the ticket earlier and want to cancel it before travel you can’t do it. Or if you want to book your ride in day time for evening ride, you can’t book it because it’s in crashed mode. It should be sorted out asap.
Developer Response
Hi there, thank you for giving us your feedback. We’re sorry to know that you’re facing issue on the app. It would be helpful if you could send us a screen recording when this happens again on support@cityflo.com so that we can understand the issue better and provide with a solution.
Cancellation
Him2805
Very poor bus service. When you book a ticket, they do not show the expected arrival time. The expected arrival time is displayed only after the booking is completed. Many times, the expected arrival is much later than expected, so we have to reschedule. Often, rescheduling is not possible because the buses are already running at full capacity, and even those buses are delayed. As a result, we are left with no option but to cancel the booking.According to the policy, if the cancellation is made more than 30 minutes in advance, a refund should be provided. Since the expected arrival time itself is delayed by more than 30 minutes, the refund should be issued. However, they refuse to give any refund. No matter how many calls or messages you send, there is no resolution to this issue.The app should display the expected arrival time before the booking is confirmed. Many people face the same problem, and it feels like they are unfairly taking customers’ money without providing proper service.
It’s convenient but a lot of things has to be improved
Shirls_06
I had a frustrating experience with CityFlowBus due to a lack of clarity and flexibility in their service.Firstly, there is no proper guidance on what a passenger should do if they miss their bus at the selected stop. In my case, after missing my bus, I went to the next stop listed in the app assuming I could catch it there. However, the bus passed by without stopping. When I contacted customer support, I was told that the bus only halts at stops where passengers have bookings, and since no one had booked from that stop, it didn’t stop there.This is quite confusing because the app displays a sequence of stops, which naturally gives the impression that the bus will stop at each one. There is no indication that certain stops are conditional or will be skipped if there are no bookings. If that’s how the system works, it should be clearly communicated in the app so passengers know what to expect. Otherwise, if someone misses their bus, there is no clear alternative or backup option to catch it at the next stop.Secondly, the booking system is quite restrictive. There is no option to book a single ride—I am required to purchase a package every time. This lack of flexibility makes the service less user-friendly, especially for occasional users who may only need a one-time ride.Overall, CityFlowBus needs to improve transparency in its stop system and offer more flexible booking options to make the experience more reliable and commuter-friendly.
Buses running without permit. Me nd copassengers have to leave after traffic police stopped the bus
Si.non
There buses are running without permit. I was travelling from Noida to Gurgaon and just before botanical garden few people boarded the bus. There bus was not permitted to ride. After few minutes my bus was stopped by traffic police and everyone asked to leave as my bus was also running without permit. Moreover the bus was already running late and then this happened. It was so frustrating. Me and other passengers have to take nearest metro station to reach office. They don’t have proper management to resolve issues.
Bugfixes and improvements to better your app experience
Version 5.6.3
The developer, Komorebi Tech Solutions Private Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Search History
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
KOMOREBI TECH SOLUTIONS PRIVATE LIMITED
Size
162.5 MB
Category
Travel
Compatibility
Requires iOS 16.0 or later.
iPhone Requires iOS 16.0 or later.
Mac Requires macOS 13.0 or later and a Mac with Apple M1 chip or later.
Apple Vision Requires visionOS 1.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
