Cityflo - Premium office rides 4+

Komorebi Tech Solutions Private Ltd

    • Free

iPhone Screenshots

Description

Want a comfortable ride to your office? Cityflo is a commute app that offers a comfortable, stress-free experience in premium AC Benz buses for your daily office commute.

Cityflo’s buses are on time, available every 15 minutes from your neighbourhood, and get you to work as fast as a car.

Driving in mind-numbing traffic can be stressful and exhausting, and booking a taxi or cab can prove to be unreliable and expensive. With Cityflo you don’t have to worry about any of this. Just book your ride, sit back in your preferred seat, and enjoy two stress-free hours daily on your ride to the office.

Your first ride is on us. We have multiple routes across Mumbai, Thane, Navi Mumbai & Hyderabad which connect residential areas to corporate hubs. In Cityflo, you’d be travelling with corporate professionals like you.

We sanitize our buses after every trip, and have been certified as a ‘Safe Way to Travel’ by a FSSAI accredited quality audit lab. All our buses come equipped with GPS for easily live tracking the bus which can help you plan your commute in a better way.


Booking a ride is easy. Here's how it works:

Download the cityflo app and login using your mobile number.

Let us know your home and office location with timings.

Select your preferred route and choose the stops recommended for you.

See all available AC bus timings and select the one most convenient for you.

Hassle-free weekly and monthly subscriptions, with unlimited free rescheduling and free cancellations.


Key features and benefits:

Cityflo Protect: Our AC Benz buses are sanitised after every ride. We have hand sanitisers for your use in the bus. Our drivers are trained in best practices of safety and hygiene, and check passenger temperatures at the time of boarding. Your journey is always safe with us.

Live bus tracking: Get alerts for pickup and drop-off notifications so you don't miss your ride or stop.

Travel flexibly: You can reschedule your ride for no extra cost to the multiple timings available. Unlimited flexibility!

Subscriptions: Book weekly or monthly passes with unlimited, free cancellations. Never worry about your daily commute again. We have a variety of payment methods like PayTm, Amazon pay, Mobikwik wallets, Internet banking, UPI, credit/debit cards.


Download the app now and book your first free ride.

Have questions? Visit us on www.cityflo.com or write to us at support@cityflo.com or call us on +91 22 6282 0142.

Follow us on Instagram at https://instagram.com/cityflo.ind
Follow us on Twitter at https://twitter.com/cityflo_india
Like us on Facebook at https://www.facebook.com/cityflo

**Cityflo provides comfort at a great price on your daily commute everyday. If you like the service, please consider giving a few minutes to review our app. **

What’s New

Version 3.2.8

Cityflo now has a new logo, a fresh look and a more intuitive app experience for a seamless, stress-free commute.
The home screen is redesigned for easy navigation with quick access to important ride information. Plus, with the improved support screen, getting help with any queries is now super easy.

Ratings and Reviews

4.9 out of 5
2.8K Ratings

2.8K Ratings

A.J.India ,

Thumps Up to Cityflo - But thumps down for its mobile APP

I am using Cityflo Mobile App for my office travel since last 2 years. My appreciation for the whole team for making our office travel safe and smooth. However problem which is yet not solved is the Mobile App which gets crashes very frequently with IOS. In 24 hours - It works only during late night after 7-8 pm and remains time it shows error and doesn’t open. So you can’t use at another time. If you book the ticket earlier and want to cancel it before travel you can’t do it. Or if you want to book your ride in day time for evening ride, you can’t book it because it’s in crashed mode. It should be sorted out asap.

Developer Response ,

Hi there, thank you for giving us your feedback. We’re sorry to know that you’re facing issue on the app. It would be helpful if you could send us a screen recording when this happens again on support@cityflo.com so that we can understand the issue better and provide with a solution.

Minaz S ,

Good bus, decent service, God forbid don’t forget anything in the bus

The service is decent, usually on time. When they are late, they inform. The app is really buggy sometimes, specially how the bus moves. He rest is good

My gripe is with the customer service specially with the way any forgotten item requests are addressed.

It is a great inconvenience if you forgot anything in the bus. It is as good as lost. Just forget about it and move on

The process is, CS will inform the lost and found department, the LFD will contact the driver, then the driver will just keep it if he finds it. Then you may pickup from the SAME BUS.

that is, If you ever take the bus (which keeps in changing as per availability) then you MAY get back as the whims and fancy of the command chain.

Developer Response ,

Hi Minaz, we understand where you are coming from and that this can be frustrating. However currently, we don't have delivery service to deliver the items to you. Hence we ask the driver to keep it safe with him so you can collect it whenever you can. Please let us know if you're facing any issues while collecting your lost item and we'll definitely help you with it.

VitragMehta ,

unable to register

Been trying to register since a week, however there is no OTP received. App developers have not even kept an option to reach out to support (without logging in). Mobile website also has no easily visible option to reach out to support. Kind of a bad ui and ux flow design. how would a non registered customer reach out in case of any queries or registration issues?.
It seems you are using a cheap promotional sms gateway which is not able to deliver messages to a dnd number. Please at-least make a script and check if otp is not delivered via promotional sms gateway; then reroute via transactional sms gateway. Another major flow / design error.

have not experienced the services yet; but these major design errors are definitely causing city flo to loose or miss out on new customers / opportunities

App Privacy

The developer, Komorebi Tech Solutions Private Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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