Dear team,When travelling appearance of map is too small and the information of vehicle number and name of the driver occupies 3/4th of the screen and it keeps covering the map fully, which irritates when as a passenger wishes to check the route map or areas. I have screenshots but didn’t see any options to add it here. Do the needful.

I have encountered situations where drivers charged me exorbitant fares, even though the amount shown in the app was lower. They calculate the charges based on the distance traveled, and on occasions when I wasn't familiar with the route, some drivers took longer paths without notifying me, resulting in higher fares. Unlike Uber, where payments are conveniently processed through the app, here, you're required to make instant payments in cash or through UPI, which can be less user-friendly. Adding to the frustration is the seemingly emotionless grievance redressal department. Unfortunately, they do not offer refunds for overcharges.

Surprisingly take less time than ola uber in assigning auto

The services itself are very good and the rates are very competitive compared to Uber and I was told that the drivers get all the fare that is charged. But the app needs serious work. It hangs and glitches like nobody’s business. Removes details of ongoing rides but also doesn’t allow to book new rides.Another issue I noticed is that it generates the same OTP/PIN for all my rides. Seems like a loophole that can be misused. All in all the services are great but the app needs to be better.