Supertails is your pet’s superstore! We are a one-stop online pet store for all your pet care needs. Our mission is to make sure that your pets receive the best care possible, and we do this by providing a vast range of pet products that include treats, food, grooming accessories, health supplements, litter, cleaning products, bedding, clothing, toys, and much more.
Large Variety of Products and Exciting Offers:
We understand that every pet is unique, and that's why we offer separate products for puppies and adult dogs, as well as distinct products for cats and kittens. We also cater to the needs of smaller animals, rabbits, fish, birds, and more! Our collection of pet supplies ensures that your furry friends are happy and healthy.
At Supertails, we believe in providing the highest quality products for your pets, and that's why we offer premium brands that you can trust. From food to toys and grooming accessories, our collection ensures that your pets receive the best possible care.
We offer affordable prices and amazing discounts. Lightning Deals that will make you come back for more! so get ready to provide your pets with the care they deserve without breaking the bank.
Online Vet Consultation:
We know how important it is to take care of your pet's health, therefore, we offer online veterinary consultations. Our expert vets are just a few clicks away, and they will provide you with professional advice within 5 minutes for any health issues. Our vet consultations are convenient, and cost-effective, and save you the hassle of traveling with your pets.
Super fast delivery:
We can empathize that some pet parents can lead a busy life and that’s why we offer pan India delivery to ensure that your pet supplies are delivered to your doorstep, no matter where you are. We also offer same-day delivery in Mumbai, Delhi, and Bangalore, making sure your pets don't have to wait long for their favourite treats or supplies.
With a vast range of products, premium brands, affordable prices, amazing discounts, online vet consultations, and pan India delivery, we strive to create happy memories for you and your pets. Download our app and order online today to give your pets the love and care they deserve!
It is good but i have a very bad experience with the delivery
Aliya Altaf
Supertails teamThis has been the worst, frustrating experience for me, its been almost a month and still my order has not been delivered yet, this is not acceptable. I know theirs problem with the delivering company or whatever then please try to ask them what is the problem with them, why only my order is not being delivered, also this is not the first time i am ordering it from your company. Second of all i complained earlier also, supertails team called me, in the afternoon when I didn’t knew, at least just inform me first when are you going to call , so i should also take some time out of my schedule and when i tried calling them back no one was picking up the call, They were promising me since when to get delivery on this date or that date, its not about me but its about my pets, i know it takes time to reach things at my place specially i have ordered online , but this much time? I do not stay in a village, its not that its very difficult to find my address You are selecting the dates according to your convenience, still not delivering it on time, have some SHAME. And what is this time that is shown on the app, arriving by 10pm today, “10 pm”, its so late that no ones gonna come this late to deliver something, from the supertails team i got to know that delivery happens till 9 pm, than why its written 10?I am exaggerating, i know, but at the same time I can’t see my pet’s food to be get delayed this much, for the good offer and good product i liked this app, i want to have trust in this app again but I don’t know if i will have it back or not, its not like i have not ordered from this company but still they are just very slow in delivery.
Deeply Disappointed – A Frustrating and Unreliable Experience
Ashraf.k
I had high hopes when I decided to try Super Tails, especially after being disappointed with Amazon’s service. I wanted to support a pet-focused platform, so I placed an order for an entire month’s stock of food for my cats. Unfortunately, this turned out to be one of the most inconvenient and frustrating experiences I’ve ever had with an online service. After waiting four days, I received the package in a completely damaged condition. It was obvious the box had been tampered with or bitten by a rodent, and food was spilling everywhere. I immediately reported the issue and uploaded pictures as requested. After that, there was complete silence for 24 hours. I had to follow up myself. When I finally got someone on the line, they asked me again if I had uploaded the pictures , despite already doing it and having no further updates from their side. After keeping me on hold, they told me they’d replace the items but that would take another 72 hours for processing, and then another 4 days for delivery. That’s nearly a full week with no food for my cats. This kind of delay is unacceptable when it comes to pet care. I had no choice but to cancel the order and walk to a local pet store myself to ensure my pets were fed. I trusted this app, but instead I was left inconvenienced, stressed, and disappointed. Super Tails really needs to step up their customer service and logistics. Based on this experience, I won’t be using the app again and I wouldn’t recommend it to any pet parent who truly values timely, safe deliveries for their pets.
Best pet care app
Laksi.. Laxmi
I had a really great experience with supertails i requested same-day delivery just around 30 minutes before and it still got delivered on time which honestly surprised me also their customer support is super quick and smooth every time I’ve reached out the issue was resolved very fast the overall support experience feels very comfortable and professional which makes a big difference definitely one of the most reliable apps I’ve used Highly recommended!
Very poor delivery & Support
Juhi Yadavv
I had a highly disappointing experience with SuperTails. I ordered a 20 kg dry tuna cat food because my cat has a very sensitive stomach and cannot handle sudden food changes. The app showed an estimated delivery within 2–3 days, but despite the order reaching the nearest hub, it was not delivered for three consecutive days.Every day the status showed “Out for delivery” and later changed to “Failed delivery attempt”—without any actual attempt, call, or visit. The support team kept giving false assurances like “24 hours” or “2 hours” but offered no real help or solution.My cat’s food ran out, forcing me to switch brands, and he is now sick and undergoing treatment. This situation could have been avoided with responsible handling.Although the refund was processed, the experience showed that SuperTails does not take urgent pet-related concerns seriously. I will never order again and strongly caution other pet parents.
Exclusive Offers & Surprises for Your Pet!
Discover the best deals on pet essentials, plus exciting surprises that will delight your furry friends.
Bug Fixes & Performance Enhancements
We've squashed some bugs and improved overall performance to ensure a smoother experience.
Enhanced User Experience
Enjoy an upgraded interface that's more intuitive and easier to use, making managing your pet's needs hassle-free!
Version 7.5.2
The developer, Petfully Yours Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Usage Data
Diagnostics
Data Linked to You
The following data may be collected and linked to your identity:
Location
Contact Info
Identifiers
Usage Data
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Petfully Yours Private Limited
Size
169.5 MB
Category
Shopping
Compatibility
Requires iOS 15.1 or later.
iPhone Requires iOS 15.1 or later.
iPad Requires iPadOS 15.1 or later.
iPod touch Requires iOS 15.1 or later.
Mac Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
