The Charge feature in the Mahindra app has made owning an EV much more convenient. Finding charging stations, checking availability, and tracking charging sessions is simple and intuitive. The interface is clean and easy to use, making long trips less stressful.

Mahindra’s EV charging application is one of the most unreliable and frustrating services I’ve experienced. I downloaded the app out of necessity at midnight after spotting a Mahindra 180 kW charger, recharged my account with ₹850, and yet the charger completely failed to initiate even after trying repeatedly for nearly an hour. Despite multiple connection attempts—seven or eight in total—the charging station simply did not work. When I reached out to Mahindra’s on-site assistance, they unhelpfully claimed that the issue was with my vehicle rather than their charger. However, when I used a nearby Adani charger immediately after, my vehicle charged perfectly, confirming that the Mahindra unit was at fault. Their customer support has been equally disappointing—after I demanded a refund, they stated that there is no refund policy and only promised to get back to me within 24 hours, yet even after five days, I received no resolution, no follow-up, and no refund. To make matters worse, the Mahindra app shows barely any charging points across the network, leaving drivers stranded with no backup options for hundreds of kilometers. This entire experience demonstrates Mahindra’s poor technical infrastructure, lack of accountability, and utter disregard for customer satisfaction. Based on this ordeal, I strongly advise others not to install or rely on Mahindra’s EV charging application under any circumstances.

Really impressed with how quickly this charges. The Charge_IN network is super reliable and the charging speed is genuinely ultra fast. Hassle-free experience every time. Highly recommend.

The UI UX is modern and. Interactive than other charging platforms out there.Dilpreet Singh assisted me during the charging.They have staff engaged for customer help.