Intercom Conversations 4+
Intercom
-
- Free
Screenshots
Description
The Intercom Conversations app lets teammates access all their Intercom conversations and customers from their iPhone or iPad.
Intercom is the first to bring messaging products for sales, marketing & customer service to one platform, helping businesses avoid the stiff, spammy status quo and have real conversations that build real connections. Designed to feel like the messaging apps you use every day, Intercom lets you talk to consumers almost anywhere: inside your app, on your website, across social media and via email.
With the Intercom Conversations mobile app you can:
Manage your inbox from anywhere
View and assign conversations, see where you’re mentioned, and collaborate with your team using internal notes
Start or continue a conversation
Send a new message or respond to a customer via in-app or email
Insert saved replies to resolve common questions faster
Search and see your leads and users
Gain context by viewing a user or lead’s live profile to reduce frustrating back and forth
What’s New
Version 4.7.1
We've fixed a few bugs and made some security updates.
Ratings and Reviews
Bug
Then new version keep crashing and conversations doesn't load.
Extremely poor performance, deeply frustrating
We thought of intercom as an Industry standard tool for client engagement, to my surprise they have a worse user experience with this app, here are the reasons, it loads conversations very slowly, when user initiates a new chat, you are notified mostly after an hour through push notification, this in turn ruins the customer experience even before it starts. I am a very frustrated due to this, keeping aside a lot many missing features in the app.
Notifications are marked as read
If you receive more than one notification, clicking on one of these removes the other notifications that were there making it extremely difficult to get back to conversations that I actually need to.
App Privacy
The developer, Intercom, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Intercom, Incorporated
- Size
- 21.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Intercom, Inc.
- Price
- Free