What’s New

Version 5.8.0

Ding dong bell, bugs in the well!
Who put them away?
Our developers who slay! ;)

Ratings and Reviews

4.6 out of 5
217.2K Ratings

217.2K Ratings

Shresth2731 ,

Worth installing it to check the availability and all

It’s a good application to install to check an availability, waiting list, track a pnr however I would strongly recommend not to book a ticket through this app because in case you book a ticket via this app and then you cancel that ticket, you will get the refund of the ticket after a minimum time of 6-7 days only and on the other hand, if you cancel a ticket via direct irctc website you can easily get the refund of your ticket within 2-3 working days and most importantly the worst thing is that their customer care number never answers the call and you end up dialling the number.

Developer Response ,

Hi Shresth! we believe someone from our team reached out you and provided a resolution. Please feel free to approach us if you have any other trouble. Happy Travels :)

Mohd Waji ,

No contact number

Update: Their representatives contacted via call and email and I am changing the ratings as well for now.

This app is unbelievable, these guys don’t have a customer care to talk. What they have is an automated response. For the past two days, I have told them many times that my balance got deducted and they ask me to select trip ID, to which I replied that I am not sure which it is. The response I get is they will look into the matter.
Now when I ask after 24 hours, they again ask me to select trip ID, to which I again reply that I am sure of it and they again say they will look into the matter.
It’s pretty frustrating and I have no where to go and don’t who to contact, that’s why I am posting about it here. Such an unprofessional app! But I realised only after my money has been deducted.

Developer Response ,

Hey! Please be assured someone from our team will reach out to you and will provide a resolution on this!

I igo ,

Service charges are more & cash back Amount couldn't be used more than Rs 10 on train tickets

Service charges are more & cash back Amount couldn't be used more than Rs 10 on train tickets
Yesterday I booked a flight because Ixigo has offered Rs 800 cash back for first time user. But while booking a train ticket only Rs 10 used for train tickets rest I have used from my card/bank, that means if I have to utilize this Rs 800 than I have to book train tickets 80 times( 80x10 Rs every time will be used) where as the ixigo service charges & payment gateway charges Very high. on Rs 290 ticket I have been charged Rs 26 and and on Rs 1540 tickets Rs 73 has been charged on a single ticket.
The point is that we are able to use our cash back point first or Minimum 25 % amount to be utilized. Or Minimum service charge/payment gateway charges amount should be utilized from cash back. How ever app is nice. Some times running status not being updated.

Developer Response ,

Hey, feedback from our users is important and we always want their expectation to be met. We have forwarded the details to our team for them to look into it and fix. Thankyou for reaching out to us. Also, We would like to inform you that at present. you can redeem your 100% ixigo money for flight bookings via ixigo with partners in cashback scheme i.e with CheapTicket, Cleartrip, Yatra and SastiTicket. 

You can also redeem your ixigo money for train bookings up to Rs.10 and on bus upto Rs 150 ixigo money.

To know more: https://www.ixigo.com/money#redeemMoney

Information

Provider
Le Travenues Technology Pvt. Ltd.
Size
89 MB
Category
Travel
Compatibility

Requires iOS 11.0 or later. Compatible with iPhone, iPad and iPod touch.

Languages

English

Age Rating
Rated 4+
Location
This app may use your location even when it isn't open, which can decrease battery life.
Copyright
© ixigo.com
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

  • Siri

    Get things done within this app using just your voice.

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