La Pino'z Pizza 4+

I am not the only one facing this problem. Received message that pizza is out for delivery. 30 mins passed and still not delivered. 40 mins waiting and still not delivered.. feeling hungry and cursing myself for being lazy why ordered food from outlet that is hardly 10 mins drive.
App does great job in notifiying out for delivery. It has track order features that shows a map but doesn’t show where the delivery person is.

I have had a very bad experience with La
Pinoz pizza and it being a very famous food chain this was not at all expected out of the restaurant. I had ordered pizza from the app on the day of Buy one get one free scheme…. And I placed my order at 7:15 and despite calling them several times they did not answer the call…. And once when they answered they have very vague answers as to when my pizza would arrive… Moreover the pizza arrived at my place at 9:30PM which also served cold to me. Because of this I had talk with the manager of the parlepoint branch who promised that my next order will be complimentary because of the delay…. But to my surprise just one garlic bread of RS100 was given complimentary to me…Moreover when I was delivered the pizza at the BOGOF day scheme I was not given the bill by the delivery boy despite of asking him…. I will make sure not to order from La Pinoz next time because they are running a scam in the name of buy one get one this is not the kind of service expected out of them… I am very disappointed in them….

worst service ever. first they accepted my order. then refused for home delivery and asked for pick up. and at last we requested for refund then thay were telling that your order will be coming in an hour due to heavy rain. i have waited for 2 hours and was calling them continuously. some of the time they have received the call and told me that our delivery boy is on the way. you will get your order in 15 mins. its 11:21 PM and its still not deliverd yet. i have order it around 8:30 to 9:00 pm. This how they are treating their customers. they are making us fool. if they are shortage of deliveey boy. if it is like that then you shouldn't accept the order first.

i will give this feedback in every social media platform. I will make them realize that its not for money. its about trust and making fools your customer will not be tolerable anymore.