m-Chatra 17+

Royal Sundaram

    • 1.2 • 35 Ratings
    • Free

iPhone Screenshots

Description

Royal Sundaram General Insurance Co. Limited, one of the leading insurance companies in India, presents a customer app m-Chatra for its policy holders. Royal Sundaram has been offering innovative insurance solutions since 2000, and m-chatra is their yet another initiative to meet insurance needs easily and effectively. The app is a one-stop key to all insurance related processes, compatible with iOS versions 7 and above.

Features of m-Chatra:

With m-Chatra you can intimate a claim at the earliest, track your claims and avail professional assistance in just a few clicks. The m-Chatra app has unique features and a user interface that offers an enhanced experience for all Royal Sundaram insurance policy holders. Its major features include :
1.Viewing policy information
2.User’s guide providing expert, informative and easy-to-follow assistance - Renewal Notice Guide, Customer Guide and Request Guide
3.Renewal reminder message for policies, 30 days prior to policy expiration date
4.Intimation of Royal Sundaram insurance claim
5.Viewing and raising a service request
6.Real-time status of claims raised and request status
7.Recording claim history
8.Hospital search for Royal Sundaram medical insurance
9.Garage search for Royal Sundaram bike insurance and car insurance
10.Updating personal details

Contacting Royal Sundaram customer service team via email, toll free number and branch locator, in one click
Stacks of policy documents and lengthy registration/claim processes are a thing of the past. There is no need to spend hours with the agent to understand how the policy works. From self-registration to expert self-help guides, m-Chatra empowers customers to manage their policies in their own way and time.

How to use m-Chatra :

The Royal Sundaram m-Chatra app is now available to all RS customers on iOS platforms. Download the app today, click on the signup option, register yourself through a secure OTP component and create a new password to log in the next time - you will be all set to enjoy quick and easy insurance services.

Once you are successfully registered and have your password, login to your mobile app and you will be navigated to the policy summary page with the list of tagged policies. Select the policy you want to access and you will be directed to that specific page.
For instance, if you choose the health category, you’ll find different available options related to your medical insurance. The system will display -
1.Your health policy details
2.Your MCard details and the QR code
3.Renewal message notice if the policy is due in next 30 days
4.Renewal notice guide in another tab
5.Status updates of all the claims raised by you
6.Different options to connect with the insurer - call, email, RS branches
7.The FAQ, user guides and other information
8.The Raise Request tab where you can raise a request
9.All the available network hospitals of RS with options to locate the hospital on the google map or call them
10.The Update Personal Details page to update your identification details
11.Intimate claim page
12.A claim intimation ID or claim reference ID

Similarly, you can check your motor insurance policy and you will obtain all the related information, from the nearest network garages to your Royal Sundaram car insurance claim. You can now have your insurance summary in the palm of your hand, even when you are on the go!
Royal Sundaram insurance protection follows you everywhere, so does its services - with m-Chatra.

What’s New

Version 1.1.5

- bug fixes.

Ratings and Reviews

1.2 out of 5
35 Ratings

35 Ratings

Rajeshallem ,

IPhone version

Can't give ZERO rating hence 1 star with lot of hesitation.
The app does not work with iPhone. Unable to complete the registration process. It keeps me in registration screen asking for OTP which was not delivered at all.
No updates to the app it seems. Also no one listening to the issues encountered by current customers and potential customers will be definitely driven away from the provider for good.

Sen Chenn ,

Senthil

Every time is needs a new password. Inspite of typing it, application crashes immediately. I wonder why can’t the developer correct thee glitches immediately when there are lot of struggles from 99% users??

Ankesh27 ,

App is crashing while raising service request

Team,
App is very slow in loading and it crash all the time when try to raise service request.

App Privacy

The developer, Royal Sundaram, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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