With Milkbasket, you can fulfill all your daily needs (fruits, vegetables, milk, bread, eggs, yogurts & grocery) from an assortment of more than 5,000 branded products in the most hassle-free manner. You can choose from over 40 varieties of milk (fresh, tetra pack, cow, buffalo, organic, etc) - from over 10 brands including Amul, Mother Dairy, Nestle etc.
We are the largest online grocery delivery service in Delhi-NCR serving in Gurgaon, Noida, Greater Noida, Ghaziabad and Bangalore. Over 50,000 families, trust us with their everyday needs.
Whether you want to order at the last minute or are looking for fresh, handpicked fruits and vegetables or want free delivery for household items - we are your daily online convenience store.
You will love Milkbasket because
Assured 7 A.M. free delivery every day:
Get milk, vegetables, fruits, bread, eggs, all dairy items, Cornflakes, Soap etc. everything in the morning before 7 A.M. free of charge.
No delivery charges:
Want to order a Rs.5 Parle G or a Rs.10 chocolate, go ahead do it. We don’t ask you to do a minimum purchase of Rs.500 or Rs.1,000.
Order till midnight 12 A.M., get it by early morning:
Forgot to do grocery shopping after office, need not worry, just add anything you want to the basket, and find your fresh grocery at your doorstep in the morning.
No questions asked refund policy:
Did not like any item, just ping us on the app and you will find the refund in your wallet within 15 minutes. We follow a no questions asked 100% refund policy.
Discounts on everyday items:
Our catalog consists of discounts on some of the best products like Patanjali Ghee, Aashirvaad Atta, Harvest Atta bread, Surf Excel, Horlicks, Britannia biscuits etc.
5,000 plus branded products:
We have an assortment of over 5000 branded products from brands such as Amul, Nestle, Nature fresh, Harpic, Dettol, India Gate, Everest, Dabur, Saffola, Fortune, Colgate, Maggi, Vim, Haldiram's, Pampers, Tide amongst others.
No payment check-outs, No OTP, CVV hassle at every order:
Just top-up your wallet and continue shopping without any hassle of entering your CVV or waiting for OTP every time you order. We have set up an auto-checkout system in our app.
Set up Recurring orders:
No need to order your fresh milk, bread, eggs, fruits or vegetables every day. Just set your recurring order and enjoy convenience at its best with Milkbasket.
Keep track of your account expenses:
Just go to your order history to keep track of your monthly grocery expenses.
Suggestions are always welcome. Drop us a line at firstname.lastname@example.org.
Ratings and Reviews
Support Service not so good
As a concept this idea is very good. But milkbasket lacks big time when it comes to customer support. You can only contact them via email or chat and which gets responded after 4-5 hrs only. Yes, my last 3 experience with support were very bad.
Recently i ordered 2 ching soups. And next day when they were delivered the sachet says buy 2 get 1 free and I got only 2 as i ordered but not the free one and when i contacted support after 4-5 hrs I get a response that you selected the soups seperately. Which I don’t understand because if the sachet says buy 2 get 1 andyou are delivering only 2 this clearly is a cheat by seller who is trying to sell the offer pack loose.
Very disappointing customer support
I added few items by mistake while speaking to a colleague and then forgot to remove them. As per the tagline of milkbasket they take no questions asked returns I raised a request to return the Item and waited the entire day for someone to call me or contact me but no one contacted me and when I asked the delivery guys if they will take the product back they asked me to contact support. As said I contacted customer support again and as usual I kept writing from my end and received none whatsoever response from support. It has been 48 hrs now and 1 of the item is already ant infested now lying out in the open. Naturally who incurred the loss of item and money, ‘The Customer’ thats me. Milkbasket has the worst support till date that I have witnessed. If this goes on competition will take over the market very soon. Shame!!!
Support is too bad & address selection is not good
I do not have an option to choose my location as address. I managed to select near by society name. When I’m trying to place order which says unable to deliver in your area. I don’t know the reason why, since I chosen the near by suggested society name by them and it won’t allow to choose the order without money. I understood the concept of placing order based on available money but when you are unable to delivery this is useless things. Put some verification on address first and then proceed further until then don’t allow to load money as well which will be good for you. Treat this message as feedback since I’m not getting positive response from support to talk on the issue. May be provide the toll free/customer support number which helps a lot for faster response.
Up to six family members will be able to use this app with Family Sharing enabled.