With Milkbasket, you can fulfill all your daily needs (fruits, vegetables, milk, bread, eggs, yogurts & grocery) from an assortment of more than 5,000 branded products in the most hassle-free manner. You can choose from over 40 varieties of milk (fresh, tetra pack, cow, buffalo, organic, etc) - from over 10 brands including Amul, Mother Dairy, Nestle etc.
We are the largest online grocery delivery service in Delhi-NCR. We are currently serving in Hyderabad, Bangalore, Gurgaon, Noida, Greater Noida, Ghaziabad and Dwarka. More than 1,00,000 families, trust us with their everyday needs.
Whether you want to order at the last minute or are looking for fresh, handpicked fruits and vegetables or want free delivery for household items - we are your daily online convenience store.
You will love Milkbasket because
Assured 7 A.M. free delivery every day:
Get milk, vegetables, fruits, bread, eggs, all dairy items, Cornflakes, Soap etc. everything in the morning before 7 A.M. free of charge.
No delivery charges:
Want to order a Rs.5 Parle G or a Rs.10 chocolate, go ahead do it. We don’t ask you to do a minimum purchase of Rs.500 or Rs.1,000.
Order till midnight 12 A.M., get it by early morning:
Forgot to do grocery shopping after office, need not worry, just add anything you want to the basket, and find your fresh grocery at your doorstep in the morning.
No questions asked refund policy:
Did not like any item, just ping us on the app and you will find the refund in your wallet within 15 minutes. We follow a no questions asked 100% refund policy.
Discounts on everyday items:
Our catalog consists of discounts on some of the best products like Patanjali Ghee, Aashirvaad Atta, Harvest Atta bread, Surf Excel, Horlicks, Britannia biscuits etc.
5,000 plus branded products:
We have an assortment of over 5000 branded products from brands such as Amul, Nestle, Nature fresh, Harpic, Dettol, India Gate, Everest, Dabur, Saffola, Fortune, Colgate, Maggi, Vim, Haldiram's, Pampers, Tide amongst others.
No payment check-outs, No OTP, CVV hassle at every order:
Just top-up your wallet and continue shopping without any hassle of entering your CVV or waiting for OTP every time you order. We have set up an auto-checkout system in our app.
Set up Recurring orders:
No need to order your fresh milk, bread, eggs, fruits or vegetables every day. Just set your recurring order and enjoy convenience at its best with Milkbasket.
Keep track of your account expenses:
Just go to your order history to keep track of your monthly grocery expenses.
Suggestions are always welcome. Drop us a line at email@example.com.
A couple of things actually!
- Collections: The highlight offers of Milkbasket are right at the top now
- Faster app performance: The folks from design and tech team waved in their wands and now the images load faster than ever before!
- Super smooth signup: All a new user needs to provide us with is their phone number. No spending time typing in first name, second name, mumma’s name, pappa’s name, doggo's name, etc.
Ratings and Reviews
Support Service not so good
As a concept this idea is very good. But milkbasket lacks big time when it comes to customer support. You can only contact them via email or chat and which gets responded after 4-5 hrs only. Yes, my last 3 experience with support were very bad.
Recently i ordered 2 ching soups. And next day when they were delivered the sachet says buy 2 get 1 free and I got only 2 as i ordered but not the free one and when i contacted support after 4-5 hrs I get a response that you selected the soups seperately. Which I don’t understand because if the sachet says buy 2 get 1 andyou are delivering only 2 this clearly is a cheat by seller who is trying to sell the offer pack loose.
Please delete this app
This is undoubtedly the worst app I have ever used. If you don’t use it, please don’t download it. If you have downloaded it, please delete this app. The delivery guy will come and ring your doorbell repeatedly every morning at 5 AM or so. He will wake up your whole building. There is no way to complain to customer care at that hour. During working hours you can complain through the app chat function, which more often than not, doesn’t work. If by small miracle it does work, and you do get to speak to somebody from customer care they will simply make false promises and the problem will continue. Never have I encountered such an unbelievably poor customer feedback mechanism. They don’t care that their irresponsible delivery partners are making life hell for their customers. They don’t care that their customers are complaining. I have stopped using Milkbasket and I am trying to get everyone in my building to stop using it also.
Good for Milk, pathetic for everything else
I really liked the service as it delivered stuff early morning and had started recommended to friends. However, I tried ordering groceries and vegetables and my experience is really bad. They deliver products different from your order, miss some things from the order, deliver less quantity or in case of vegetable and fruits these are really bad quality and at times rotten. And I experienced this every single time that I tested their service for groceries. Since they leave stuff outside the door really early you discover these lapses later and then have to report by chat later. Granted, they refund for valid complaints but you use a service to get the service not to get a refund. They really really really need to tighten up their delivery partners or customers like me will lose faith.
Up to six family members will be able to use this app with Family Sharing enabled.