The MyVodafone app is a one-stop destination for managing your Vodafone account. Now with the app, it is very easy to do a prepaid online recharge, make a postpaid bill payment, request a new connection or upgrade to a 4G sim. The app comes with enhanced capabilities and features to make
* Manage up to 5 Vodafone numbers (prepaid/postpaid) from a single account.
* Recharge and make bill payments in just 2 clicks
* 121 Offers - special recharge offers for every consumer
* Compare and email bills from the app.
* Check and switch to latest prepaid packs and postpaid plans
Offerings for postpaid Users
* Be in complete control of your usage and spends
* View real time mobile data usage (4G/3G/2G), calls, SMS along with plan or pack quotas
* View outstanding amount, current bill, previous months bills, current month unbilled amount
* View current voice plan details, data plan and active bonus packs
* Make bill payments on the go:
* Pay your postpaid bills using credit card, debit card, m-pesa and net banking
* Now pay bills for your number & other Vodafone postpaid numbers
* View recent bill payments, change bill preferences & view active plan details
* View and activate best 121 Offers for postpaid bill plans, bonus cards, internet packs etc.
* Explore and choose RED plans
* Roaming Services & Packs
* Activate international/national roaming packs
* Check international roaming rates for multiple countries
* Activate and schedule international roaming packs for future date
* Explore and buy new internet and bonus packs
Offerings for Prepaid customers
* Check prepaid balance and usage:
* You can view recent prepaid recharges and balance deductions, current internet data plan details and mobile data usage
* Easy and quick Online Recharge:
* Recharge with credit card, debit card, net banking, etc
* You can also recharge for other Vodafone prepaid mobile numbers
* Parchase prepaid super plans and more
* Buy Internet packs (4G/3G/2G), roaming packs, full talktime & bonus packs
* Explore 121 best offers on recharge, bonus cards & internet packs
* Prepaid Super Packs: Choose & activate super packs.
Vodafone Tuesdays, exclusively on the MyVodafone App
* Avail attractive deals on food, travel, lifestyle and more every Tuesday.
Offerings for Prepaid & Postpaid Users
* Music, videos and more: activate value added services
* Recharge and bill payment for dongle services
* Vodafone WiFi: Vodafone 4G/3G pack customers can now access Vodafone Wi-Fi services at over 200 locations
* Upgrade to 4G: Request for a 4G SIM to enjoy 4G services
* Service Requests: track status of recent service requests / complaints
* You can also locate stores nearby and email or call us through the app
Non Vodafone Users
Non Vodafone users can also use the app to recharge or pay bills for friends & family, request for a new connection or MNP.
Please note following while using My Vodafone App:
* The app can be used by Vodafone India customers only (not available for business customers)
* The application is available for free on App Store. However, data usage charges will apply while downloading the app using mobile internet
* No data charges for the app usage while using Vodafone mobile internet connection. Data charges are applicable for usage outside India and external app touch points
* If you use the app outside India, standard international charges will apply.
Simplified Active Packs section for Prepaid users
App performance improvements across the app
Ratings and ReviewsSee All
Recent update has login issues
After the recent update it is not allowing me to login. It takes me to the login page and when I click on "send otp" button it throws an error that "sorry we are facing some technical error".
Overall I have also observed that there is no easy complaint registration mechanism on this app. Complaints registration for some common issues related to network, billing etc should be on a single click rather than giving chat option which is useless as people don't have time to type and wait for your executive to respond.
WHAT IS WRONG WITH YOU GUYS
The app has stopped working for me. Three dots reflects on the middle bottom screen and the page is blank except for the snowman whose animation works perfectly. Actually its the only thing working in my app with logout button. Help and support also gives a blank screen like vodafone’s services.
4 Dec when I visited their store and submitted my documents. On 26 Dec, they updated my address and what a service they took 22 days to update the address incorrectly. I rated 0 in their feedback, someone called and said there is a mistake after validating my form and address proof and said he will call me. Its 48 hours past already. Also, be informed your appellate also involved since 12 Dec, who only respond stating they will get back to me in 48 hours but never does. Only time I received an email was on 27 Dec, stating my address is updated and they did not know it’s incorrect. I had to email them twice asking to check my documents and my updated address. The guy said we are working on it and will get back to me in 48 working hours. Also, two appellate representatives gave me logic of how they calculate working hours. 72 hours is the timeframe for the address to be updated, they only work 8 hours so it will take 9 working days for the address to be updated.
Now the app has stopped working, I can’t check any details because I will rather bang my head than calling your customer service.
I have been using the vodaphone services and paying excessive bills as compare to my monthly usage .. don’t know what vodafone is doing despite of several reminders and discussion with customer care executive they always have an excuse ... I’m going to switch it to airtel or idea ... I am a house wife how come I can use the data and calls more than my husband’s bill and who is working and my son’s bill those are in business .. vodaphone is literally looting my money they don’t listen to you at all. Its been 4-5 years now I’m complaining ... I took a new vodafone number and old one Is with my husband ..which is switched off these days.. but still with the new number I have same problem .. net problem .. calls are missing.. no signals sometimes for hours. They have ridiculous services ...
Despite of several reminders they haven’t changed the TRUE CALLER IDENTITY still my phone shows somebody else’s name on true caller which is ethically and legally wrong. They or of no use guys.
- Vodafone India Limited
- 99.9 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad and iPod touch.
English, Dutch, French, German, Italian, Portuguese
- Age Rating
- © Vodafone Idea Ltd.
Up to six family members will be able to use this app with Family Sharing enabled.