Pluckk 4+

User friendly, fresh vegetables app

I was recommended this app by a friend. I’ve been using it for a week now. The quality of fruits and vegetables delivered is super fresh. The interface is hassle free and very easy to use. The orders get delivered in no time and the delivery guys are also very polite and friendly. I’ve had a great experience with this and would recommend anyone who’s looking to get fresh fruits and veggies delivered at their door step.

Overpriced average vegetables and poor customer service

The vegetables are nothing special to say about but the app is not so good. Also, customer service and delivery service are really bad. Even though i selected a later slot, the delivery guy comes early in early morning and just delivers the order at his convenience. The reason being his other orders will get delayed. Even talking to customer serice about same thing didn’t help. They wont provide any resolution and just keep apologising saying tht this wont happen again (which has happened to me for last 5 orders) So, please dont waste your time downloading and using this app where veggies are overpriced and experience is horrible.

Developer Response ,

Hi Swati. We're sorry to hear about your experience. Thank you for sharing your feedback, we'll immediately look into this and make sure it doesn't happen again. Please let us know at +918657537954 if you continue to face problems.

I have a very strong review.

Writing this review after a continuous 5 times disappointment.

1. Sometimes quality is good, sometimes it’s bad. I’d rather order from local store. The convenience factor has gone for a toss.

2. They provided raw papaya which was edible after 6 days.

3. They provided custard apple which got smashed in the container itself.

4. When the items were missing, I called customer support. They said the items were delivered. Lol. Who does that? They are least bothered to check. They trust their delivery boys more than the customer.

5. If the time slot is chosen, sometimes they will come so early because they had some delivery scheduled in the same location. What’s the point of selecting the slot then? He came to deliver 5:30 am in the morning.

6. The worst part : If they provide you the refund, you cannot use that entire refund amount for your next purchase. For example - if they refund you 1000/- in pluckk account, you can only use 100/- per order.

Developer Response ,

Hi, Apologies for the inconvenience. Can you please share the order details at +918657537954 so we can look at it immediately and fix it?