Practo - Consult Doctor Online 4+

Doctor Appointment & Medicines

PRACTO TECHNOLOGIES PRIVATE LIMITED

Designed for iPhone

    • Free

Description

Say goodbye to doubts, and say hello to India’s top doctors on Practo. Take complete care of yourself and your family from the comfort of your home - consult doctors online, book doctor appointments, order medicines online, and book diagnostic tests.

Practo, India’s fastest growing telemedicine app, has over 1 lakh+ doctors and 70,000 clinics and hospitals covered under its network. It is a one-stop solution for all your healthcare and medical needs where you can:

Access instant video consultation across 25+ specialties
Book hassle-free online doctor appointments
Order medicines and get them delivered to your doorstep
Get End-to-end care for Elective Surgeries
Book lab tests and get free home sample collection
Buy family health plans for unlimited online medical consultations
Read expert-written articles and tips


Online doctor consultations from the comfort of your home

Connect with doctors online and address all health concerns over a private and 100% secured video call/audio call/ chat. Post your online doctor consultation, get a digital prescription and order medicines, or book lab tests immediately.

Get started with just four simple steps:

1. Enter your symptoms
2. Select a specialist and pay online
3. Wait 2 minutes to connect with one of the online docs
4. Consult via video/audio call/ chat and get online doctor advice

Find and book appointments with doctors near you

Tired of searching for the right doctor to go to? Worry no more! Choose from 1 lakh+ docs and specialists. Book appointments for General Physicians, Dermatologists, Gynaecologists, Pediatricians, Psychiatrists, Urologists, Orthopedists, and more specialities.

Every doctor registered on Practo Pro (our doctors’ app) undergoes a strict onboarding and verification process.

Get up to 40% off on medicines and health products

Order medicines online and get them delivered to your doorstep. Find more than 50k medicines, health, and wellness products on Practo’s online medicine store. Save big with discounts and offers on medicines, surgical, and other products.

End-to-end care for elective surgeries

Expert surgical care for 50+ ailments like Hernia, Piles and A**l Fissure. Get access to experienced surgeons, advanced medical technology, personal care assistants, financial help and post-surgical support.

Practo PLUS - Unlimited online consultations across all specialities

Buy affordable health plans (1 month and 6 months) and get access to unlimited online consultations for the entire family, with doctors available 24/7.

Awards and Recognitions

Contributor to the field of Indian ophthalmology by Karnataka Ophthalmic Society (KOS), iBeach Film Festival, Goa, 2019
News Corp VCCircle consumer internet company of the year award, 2017

Download this telemedicine app right away, & join our healthy community!

We’d love to hear from you. Drop us a line at support@practo.com

You can find us on www.practo.com, https://www.facebook.com/practo/ and
https://www.twitter.com/Practo

Book doctor appointments for diabetes, cancer, weight loss, hair fall, Ear, ENT problems & more. Get online medical consultations for 25+ specialities including Psychology, Physiotherapy, Gynaecology, Dermatology, Gastroenterology, Dentistry, Orthopaedics, Ayurveda, & Homeopathy.

What’s New

Version 5.47

Bug fixes and performance improvements.

Ratings and Reviews

4.7 out of 5
70K Ratings

70K Ratings

Jsripathi ,

Avoid this app

The app is total useless. When you are already in sick this app makes you further sick.

1. I use iPhone 6 Plus with iOS 11. This is app is very slow to load or refresh any page. Especially when you navigate between to see your appointments, order medicines, online consultation.
2. App crashes at least once in 2 minutes if you are chatting continuously. Crash frequency is more if you try to navigate back forth when you are chatting, access camera to upload photo.
3. There is no mechanism to auto add the medicinal records when you get prescriptions through online appointment.
4. The killer feature is notification. I get chat notifications nearly one hour after the chat is completed. The notifications keeps coming with delay in the range of 25 to 60 minutes. Hats off to the Dev and test team.
5. The medicine prices are way too high compared to the pharmacies in our area. Not sure if this is the case in all areas.
6. If you are consulting with doctor in online, it assigns doctors from anywhere in india. It is not optional to chose from your locality or city if you want. It is very difficult to continue and carry the history when you had to visit the doctor in person in later time.

I felt all these when I use the app for 1.5 hours and while availing one online consultation.

You can try your best and share your experience as well. Good day!

Developer Response ,

Dear Jsripathi, we are sorry about your experience with us. We appreciate your feedback and our team will investigate these issues. We request you to send us your contact details to customerfirst@practo.com so that we can get in touch with you. Thank you for the feedback.

Jil Geo ,

Payment and Medicine distribution not good

I made a Lab Test through Practo. But it’s not allowing to make payment online. At last I opted Pay by Cash. I contacted help desk through Chat.. waited for a long time get response. They usually ask to logout and login again; if it is not happening try to reinstall the APP. After all these experiences nothing changed. I really appreciate the response from the Lab. They provide the Report on same day before they committed. Again trying to find Doctor assistance(need to lot of research to connect Doctor through the Chat box) 🥲. Two times I reached the help desk to find the option. Doctor tried to connect through Video- not happened, connected through Audio- Luckily got connected in the second attempt. Dr asked to upload the Report. Again it’s a tough Job. After multiple try upload job successful completed. Prescription provided. Started uploading prescription.. No response from the pharmacist. Again contacted the help desk.. multiple customer care person attended through chat. Pharmacist called.. medicine ordered(it was same day delivery).. again payment issues- Amount deducted from my account but not reflecting on Practo.. as usual suggestions from help desk(re login or re install). I understand nothing will change. I opted pay by cash. After selecting the option I got a message saying that the medicine is out of stock.

Tripti Kumari ,

Pathetic support service

Such a pathetic support service. No proper contact number to connect for any help and their chat support is extremely pathetic and horrible. Firstly they take 10 minutes minimum to respond to your questions and make you wait for hours and hours. And when you follow up they ask you to have patience we are checking.
I am waiting for my refund since 6th March and till now no update. Today I tried connecting with their chat support, started my conversation at 9:30 am and till 11:30 they were only responding we are checking internally and allow us sometime will revert. I mean seriously, and this is not the first time they have done like this. Their chat support system is disgusting.
I called their corporate support number as I have one from my company, they also said allow us 1 hour, will check and revert with the status. This was done at 12:30 afternoon today.
I seriously feel so frustrated with the kind of response I am getting for my refund amount. Trust me never ever try their service and if you try to complete everything in one go and never apply for refund or something. This is just a torcher to people.

App Privacy

The developer, PRACTO TECHNOLOGIES PRIVATE LIMITED, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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