Dr Lal PathLabs 4+

Dr Lal PathLabs

Designed for iPhone

    • Free

iPhone Screenshots

Description

Dr Lal PathLabs Quality and Service is now being made available at your fingertips via our Mobile App, which has been made with utmost care and the objective of keeping it simple yet effective. Key features of the app include:

1. Book a Home Collection: Now you can book right from the comfort of your Home or Office with a few clicks. Before booking a test, you can also check test details, which include Pre-test information, Reports availability time, Components in the test etc. You can either pay online (Credit Card/Debit Card/Net Banking) or via Cash on Collection.

Choose from a range of Health Checkups, Lipid and Thyroid Profiles, Blood and Urine tests.

2. Book a Radiology Appointment: Now you can also book a radiology appointment. Select from a range of test including ECG, X-ray, Echo etc. You may pay online via secure state-of-the-art Payment Gateways or pay at the center.

3. Keep track of your health with My Wellness section. Measure your steps (via Apple Health), calorie and water intake. That's not it, you can even keep a tab on your Vitals like Blood Pressure and BMI for a healthier life.

4. All your reports are now available on the app. You can now see a cumulative report, which is a single report of all your tests done with Dr Lal PathLabs. Via trends, you can see how your health parameters have changed over time.

5. Whether you are looking for a specific lab or Labs Near to you (using GPS), you can now find on the app in a jiffy! What’s more is that you can also find other information (Lab address, Opening timings, Contact numbers, Payment modes, Facilities available, Photos etc.) also on the app. You can even navigate to the centers from the app itself.

6. All your queries are solved 24*7 with the help of Chat Bot. Request for a home collection, check the status of your report, find nearby centers, check info for a test and look up for health packages.

7. Search: Search for a Test, a Health Package, or a Lab Address in the app itself.

8. Test Packages: a Separate section only pertaining to the packages is also made available on the app for a faster navigation.

If you face any issues while using our app(crashes, screen freeze, buttons not working etc..) then click the left menu in the app and submit your query under ‘Report a Bug’ section. For feedback related to our Home Collection services, please submit the same under ‘Feedback’ section.

What’s New

Version 4.3.3

- Bug fixes and performance improvements.

Ratings and Reviews

3.4 out of 5
3.2K Ratings

3.2K Ratings

DeeperLookk ,

Functional app but needs some improvement

There is no option to book same test for two or more persons in one go.
You have to book for one person, make the payment and then repeat the whole process again for the second person!!
This is cumbersome and you will be wondering whether you will get the promised discount on test for the 2nd person.
You don’t get that discount automatically, you have to find and apply a coupon for ‘family’.
All of this hassle can be avoided if app has option to add multiple members for the selected test.

Developer Response ,

Hi, we are sorry that you faced an issue. Could you please share your contact details with us on customer.care@lalpathlabs.com so that we can get in touch with you and resolve the issue.

Amarjitsatia ,

Poor experience with Dr Lal Path lab agents.

I found my experience with Dr Lal Path Lab to be disappointing due to the low level of education exhibited by their customer agents and collection agents. Interacting with them was challenging as their knowledge seemed limited, which affected the quality of assistance I received. It's important for service providers to have well-informed staff who can address customer concerns effectively. This aspect negatively impacted my perception of Dr Lal Path Lab, and I hope they invest in improving their staff's education and training to enhance customer interactions. The quality of customer agents can indeed reflect the overall quality of an organization. If the agents' performance is subpar, it raises concerns about the standards maintained throughout the laboratory. Consistency in quality across all aspects of service is crucial to building trust and a positive reputation. It's essential for Dr Lal Path Lab to address these concerns to maintain a high standard of service throughout their operations.

Varun1411 ,

Pathetic App pathetic service

I booked 5 tests and app showed me confirmed order. The next morning when I called the customer care they said the order is not in complete state, anyhow I requested the rep to complete it and send the lab assistant asap so she did and gave me time between 1-2 pm. I kept calling the number came in the msg around 2 PM but Mr Harender never picked up my call. After 5 failed attempts I called the cust care again and the guy was so useless, he cud not even call Harender to check why didn’t he appear, instead he gave me another number of Harender and asked me to call as he did not have rights to call him and check directly. Anyways I called on tht number as well 4 times but no answer. So this rep told me tht I will raise a compliant and u will get a call back from the department as if he was talking to me from Jupiter.
Its been more than 24 hours no call back, no resolution to the complaint as if they just simply don’t care.

App Privacy

The developer, Dr Lal PathLabs, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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