Wellness Forever-Pharmacy App 17+

Name: Wellness Forever-Pharmacy App
Rating: 3.5 (993 reviews)
Author: Wellness Forever Medicare Private Limited

Chemists & Lifestyle Store

Wellness Forever Medicare Private Limited

Designed for iPhone

- 3.5 • 993 Ratings

- Free

iPhone Screenshots

Description

Wellness Forever is a leading and reliable online pharmacy app in India. We're your one-stop-destination to buy all your medicines online along with a wide range of healthcare and lifestyle products. Get express deliveries at home, within 2 hours
Wellness Forever is one of India’s leading pharmacy and lifestyle store chain with presence across Maharashtra, Goa, Karnataka and Madhya Pradesh. A store network of more than 400 stores, operating in over 50 cities which include Mumbai, Pune, Nagpur, Nashik, Panjim, Bangalore, Bhopal, Indore and many more. Enjoy the convenience of online medicines ordering with this medicines delivery app.
Wellness Forever is a trusted brand with over 15 years of experience in running a neighbourhood’s favourite chemist and lifestyle store building a family of over 3 crore customers.
Order all your Medicines Online.
Get all types of medicines from allopathic to Ayurveda. A wide range of pharmaceuticals for chronic conditions like diabetes, hypertension, blood pressure, asthma, heart disorders, cardiac care, cancer, thyroid and anything else. Choice of AYUSH, OTC medicines, pain relief and much more. All of these are stored and handled with strict safety guidelines with complete hygiene checks.

24x7 Online Pharmacy.
Delivering Day and Night. A 24/7 online pharmacy, ensuring you have access to medicines whenever you need them. Order at any time and get your dose of health and wellness.

Express Delivery within 2 Hours.
Fast deliveries with a promise to get your order within just two hours, any time of day, all days of the week, including holidays!

More than medicines!
A big selection of lifestyle and daily essentials available on the app. Including chocolates, snacks, energy drinks, beverages, hair care, skin care, beauty products, sanitary pads, contraceptives, fitness supplements and so much more.

Your favourite brands at one place.
As a leading retailer we have the best and your favourite brands stocked with us across our retail network. Leading pharmaceutical brands like Abbott, GSK, Cipla, Accu-check, Omron and many more. Consumer brands like Himalaya, Dabur, Nestle, Loreal, Kwality Walls, Whisper, Stayfree, Durex and many more.

Certified and Trained Pharmacists. We have a strong team of over 1,000 Pharmacists, across our store network and call center to give qualified guidance on call round the clock. They also review orders for quality checks.

Features on the app you will love!

Express Store Pickup.
A quick and easy shopping experience by ordering online with an express pickup in store. Perfect for those on the go, providing a simple and easier way to collect your essentials on your terms.

Hassle-Free Returns.
Enjoy the convenience of hassle-free returns, designed for a seamless and stress-free customer experience. If there's a need to return a product, our features ensure a straightforward process for your peace of mind.

Refill Reminders.
Never miss a prescription refill with our refill reminders feature, allowing you to set alarms and stay on top of your medication schedule. Keep your health in check effortlessly by receiving timely reminders for necessary prescription renewals.

Awards & Recognition
India's Best Health and Wellness Pharmacy Chain of the Year - Atal Achievement Awards 2022
Most Preferred Workplaces in Health & Wellness 2022-2023
Disruptive Technology Innovation Award in Retail - Quantic Business Media Pvt. Ltd Technology Excellence Awards 2022

Get in touch with us on 18001024247
Follow us on: https://www.instagram.com/wellness.forever/
https://twitter.com/wellness_24X7
https://www.linkedin.com/company/wellness-forever/ https://www.facebook.com/wellnessforever24x7/

Wishing you Wellness Forever!

7 Aug 2024

Version 3.5

Bug Fixes & Enhancement

3.5 out of 5

993 Ratings

Convenient and fast delivery

Need to improve their search bar, most people may be referencing image to buy a medicine or product and the current search doesn’t support preview unless we click on a search result. Also the pricing of stock can be different to what is enlisted on the app. Whenever there is increase in price the difference amount is collected from the customer on delivery. However if there is a difference to be paid to the customer, you won’t get it unless you inform this to their customer care!

Unsystematic and Linient behaviour

So I’d purchased from wellness couple of times and they usually deliver the medicines on the same and this time ordering from here was the only purpose to get the medicines early not minding the discounts where’s other companies do give 20-25%. Now this order took a day so I spoke to the executive - I asked her about the pickup too to which she said - * All the items are in warehouse not in our store*, so I spared a day now on the next morning when I was waiting for medicines nobody showed up and when again spoke to the executive she said one item is not available then I was talking and she hang up in between , so I called back and the other executive told me that two items are not available. 1. Inventory has to be updated it’s not customers look out. 2. Atleast dispatch the remaining items and make a refund for non available items. 3. Inform the customer atleast through a msg not every customer will try calling everyday 4. This is medicine not some fancy items kindly take this serious somebody is skipping their dose because of this irresponsible behaviour and unsystematic team. And to me I’m definitely deleting your application for such pathetic experience and it all seemed very unprofessional to me I seriously see it as a unprofessional way.

Worst payment getaway experience.

I have been a Wellness Forever customer since a couple of years now. What started as a great initiative with their app launch and its services has now unfortunately boiled down to an inconvenient customer experience.
I have had an order placed yesterday for few medicines, through their Paytm payment getaway which is the only active transaction method they us; the amount was deducted and the order was not placed the items still in my shopping cart. I have had faced this similar issue ample of times and yet they even after complaining there’s no resolution to this inconvenience.
After reporting the incident on their customer support yesterday, the amount was promised to be reverted within 24hrs. It’s been over 12hrs now, contacted them again to check the status, now they have reset the timer again to more 24hrs for me to get the refund. What an absolute brilliant way to keep the customers in an inconvenient situation by delaying the refund process and expecting the customer to order again from their store and pay for the medicines.
Sadly, I have to now stop ordering from Wellness Forever and look out for more reliable alternatives.

The developer, Wellness Forever Medicare Private Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

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Data Linked to You

The following data may be collected and linked to your identity:

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Privacy practices may vary based on, for example, the features you use or your age. Learn More

Information

Provider

WELLNESS FOREVER MEDICARE PRIVATE LIMITED

Size

58.9 MB