Reliance Digital Shopping App 4+

"I'm facing a challenging situation with the Reliance Digital app. My email address is already registered, and now that they've transitioned to mobile number login, I can't register because it shows an error that my email address is already in use. When I contacted customer care, they suggested using a different email address, but I don't have an alternate email. It would be helpful if they could link my mobile number to my existing email or allow me to register without it. I've reached out to customer care twice in the last 48 hours, and unfortunately, they don't have a system to open a case or provide a case ID."

I went to reliance digital store in Kopar Khairane Navi Mumbai. For apple adapter the customer executive told me to wait for 5min to bring adapter then he told price was 1900 so i asked him for offers so he told me that check on reliance digital online and then click their pickup at store so when i checked online it was 1800 so I ordered there at 8:20pm then he told me to receive a bill receipt and adapter at a different counter when i went there the person standing there told me to wait for 10-20min as they had some technical issues I waited for 9:40pm then after that person told me that” we can’t give the adapter you can take duplicate bill only for today” i told him that i have already paid for that product and either i will take my adapter with me or give me my money back. Then at 10pm he told me that we can’t do anything we are closing and you can just go with that bill only.. never thought of such a worst experience at reliance digital. I still have a duplicate bill and still not received my adapter. I would never ever recommend someone reliance digital…

I recently ordered a washing machine which came after 10 days and also faulty and installation guy certified it. But after that it’s complete silence from reliance. I have called them 5-6 times and then only they sent someone for pickup. After pickup I then called 5-6 times to send new product but no response. And finally after 20 days they told me that my order is cancelled. What a pathetic service by reliance. Their customer care is so horrible. When I asked why they canceled my order then they said due to unavoidable reason? I then ordered from vijay sales and they delivered in same day installed next day. Seriously I don’t understand why is Mukesh Ambani even running this pathetic online store. Is he not seeing all these overwhelmingly negative reviews. Why is he letting his brand gets damaged by these incompetent people.