Reliance Digital Shopping App 4+

I went to reliance digital store in Kopar Khairane Navi Mumbai. For apple adapter the customer executive told me to wait for 5min to bring adapter then he told price was 1900 so i asked him for offers so he told me that check on reliance digital online and then click their pickup at store so when i checked online it was 1800 so I ordered there at 8:20pm then he told me to receive a bill receipt and adapter at a different counter when i went there the person standing there told me to wait for 10-20min as they had some technical issues I waited for 9:40pm then after that person told me that” we can’t give the adapter you can take duplicate bill only for today” i told him that i have already paid for that product and either i will take my adapter with me or give me my money back. Then at 10pm he told me that we can’t do anything we are closing and you can just go with that bill only.. never thought of such a worst experience at reliance digital. I still have a duplicate bill and still not received my adapter. I would never ever recommend someone reliance digital…

Only if i had an option to give 0 stars. Pathetic service. I ordered a phone on 31st oct 2021 and it was to be delivered on 3 november. Until, 5th of November there was no update as to where the phone was. They didn’t even ship it. When i called the customer support, they asked me to wait for another 72 hours for their call even when they were already late. Almost after 60 hours they called me and told that they couldn’t ship it because they did not have any stock. After cancelling the order from their side, they emailed me saying that they had to cancel it because i requested them to cancel. Firstly, they shouldn’t be accepting any orders if they don’t have it in stock. WORST SERVICE EVER. I have read many such reviews where people haven’t even received any refund. Just stay away from them. FRAUD!

Online service is worst. This is my experience on ordering a fan online . When am placing a order it showed me like within next two days your order will be delivered so with this in mind I ordered a fan since am moving quickly to a new house. But I didn’t receive any notification from shop either it will be delivered on time or delayed . After two days I didn’t even got a message on my order. So I called customer care they were so care free told me to wait for another 3 to 5 days with no clue why my order is delayed . They never asked anything n cut my call. As a customer I felt so bad about this we are paying money for your service but your behaviour on service is worst. So I cancelled the order and told them to refund my amount which is the good thing I did to myself.