SOLO by HNB 4+

When you add your debit card to app, still you cant pay any bills from the card, when you going to pay any bill, it is asking again your debit card details, when its given , it says “you have already added this card” fix this bug soon

Dear User, Kindly share your contact details via Solosupport@hnb.lk for one of our representatives to get in touch with you if you are still facing the same error. Thank you

This digital wallet app has exceeded my expectations in terms of convenience and functionality. The integration with various payment methods makes transactions swift and hassle-free. The user interface is intuitive, making it easy to manage my cards and keep track of my spending. Security features, such as biometric authentication, add an extra layer of protection. I appreciate the app's commitment to staying current with the latest technologies. It's my go-to digital wallet for a secure and efficient payment experience.

Hi, thank you very much for your feedback.

Honestly speaking you can’t even add your HNB account forget other major bank institutions. So much bugs. Worst customer service support. Today I have tried to reach them via SOLO HOTLINE for almost more than 16 min still waiting, I mean this is insane. Compared to other payment apps I will rate you in below rating scale.
No 1 - UPay by SDB
No 2 - Q+ Commercial bank
No 3 - Smart Pay by BOC
NO 4 - People’s pay by people’s bank
No 5 - Genie by DIALOG AXIATA
No 6 - Frimi by PABC
NO 7 - SOLO by HNB
NO 8 - NDB Neos - NDB BANK.

Hope this cra..ppie developer will understand why I have rated you so badly.
I recommend you to download UPAY BY SDB TO all the people. You have to learn lot from such small player (SANASA BANK) in SriLankan banking industry .
If you wish to see the screenshot containing the errors I have received while trying to add HNB ACCOUNT OR ANY OTHER BANK.
What the purpose of you can’t pay with your debit card????

Dear Chamara, We understand that you didn't have pleasant experience using SOLO and please accept our sincere apologies on this regard. The errors you mentioned in adding HNB Account for transactions are very unusual and we would like to investigate further on your concerns. Kindly forward your contact details along with the print screen of the error to Solosupport@hnb.lk. We will ensure that one of our representatives gets in touch with you.