iPhone Screenshots

Description

Use your BigPay card to spend in any currency and your BigPay app to send money overseas, P2P your friends, pay your bills and keep your budget on track.

BigPay is bringing transparent, secure and convenient banking services to Southeast Asia. We have combined the convenience of a mobile app with the flexibility of a card to allow you to bring all your finances into one place.

- REAL EXCHANGE RATES when paying in a different currency
- AFFORDABLE INTERNATIONAL REMITTANCE that’s fast and transparent
- SEAMLESS BILL PAYMENTS in just a few clicks
- INSTANT MONEY TRANSFERS to your friends
- EASY EXPENSE TRACKING right from the app
- EXCITING NEW FEATURES coming every month, from cash top ups to lifestyle insurance

Sign up in 5
Download the app. Tell us about yourself. Verify your identity. Add money to your account and that’s it! The card will be in your hands in 5 to 7 working days.

Pay the real exchange rate
Whether you’re travelling or shopping internationally, pay with BigPay in the local currency and always get the best exchange rate – without the fees. No more queuing up to change money or getting ripped off by credit cards.

Send money overseas the cheaper way
Transfer money from your BigPay account directly to bank accounts in Australia, Bangladesh, China, India, Indonesia, Malaysia, Nepal, Singapore, Thailand, the Philippines and Vietnam. Fast, hassle-free and with no hidden fees.

Pay utility bills with ease
For our users in Malaysia, we’ve made paying bills that much easier. Pay your monthly bills in just a few taps and you’re done! The BigPay app also comes with a handy monthly reminder so you’ll never miss a bill again, as well as the only bill-splitting function out there in the market to make splitting your monthly expenses easier with your friends and family!

Transfer money easily
Transferring money to your friends on BigPay is exactly 3 taps away from the home screen. We’ve counted. And your friend receives it instantly, which saves everyone a ton of time.

Track your expenses easily
All your expenses are automatically tracked and categorised within the app. So at the end of the month, you know exactly how much you’ve spent and where. See how much you spend and track your monthly budgets on your way to financial wellness!

Top-up easily at any of Malaysia’s 2,400 7-Elevens
It’s like we’ve opened 2,400 BigPay branches! Now, you can top-up your BigPay account easily at all 7-Eleven locations nationwide. Just open up your BigPay account, key in your desired amount and pay the cashier once scanned. Easy!

Get covered with BigPay all-in-one Lifestyle Insurance
Give your everyday life the protection it deserves with online purchase, smart device and sports equipment protection plus hospital income benefits. It’s the lifestyle coverage you won’t find anywhere else. The best part? Just buy it online, no printing and queuing needed!

Security disclaimer: BigPay is a financial institution available for Malaysia and Singapore residents at this time. We are regulated by Bank Negara Malaysia and Monetary Authority of Singapore respectively with the latest security protocols including fingerprint and facial recognition to verify your identity. Read our Tips for Security (at www.bigpayme.com and in the BigPay App) to learn how you can safeguard your account details and transactions to prevent you from becoming a victim of fraud.

What’s New

Version 2.44.0

Yawn..these bugs got nothing on the BigPay team!
We've squashed more bugs this time around to improve your overall experience. We've also introduced a small change to improve your first remittance transfer experience. Travel season is upon us, don't forget to use your BigPay card and be in the running to win travel vouchers! More rewards are coming in December, so stay tuned for that too! #thankyouforsupportingus

Ratings and Reviews

4.2 out of 5
5.8K Ratings

5.8K Ratings

Clement clm ,

Payment failed at merchant

On 7th and 9th August, the bigpay card failed to authorised at Merchant terminals where our cash all stucked in this account and unable transfer out on the spot. Really inconvenient when urgent payment needed to secure best deal. Prepaid cash must be as reliable as a Savings account or debit card. Transaction must go thru since it is our cash credited as prepaid value same like physical cash in your wallet.

Above issue got resolved after Bigpayme support team confirmed Bank processor was down that two days, which affected widely to many customers.

While the APP works most of the time which I give good rating, the actual card transaction or online experience didn’t meet the expectations.

Developer Response ,

Hi Clement, our card should be usable at all Mastercard terminals. Please do contact us at support@bigpayme.com so that we can help you with this!

//The BigPay Team

donminiccruz ,

Worth registering

Big pay is like every other card that we have in our wallet. But the biggest difference is that it allows you to control how much you spend. Their analyst data lets me know how much I spend during that month and which type so I can keep track on my spendings. The best part is that it allows you to credit your card and you would not have to look for any money changer abroad. The rates are also good compared to traditional money changers out there. The most favourable feature is that it allows us to split bills with friends that have a big pay account. For that eating tgt makes it more easier as there is no excuse that your friends do not have small change and you got to pay it all. The downside for the app is that sometimes it takes awhile to TOP up your card and also the system is down due to their updates. I do wish that the problem will be resolved and pls do have a hotline to call so we could get help ASAP. Other than that I do enjoy using BigPay and I’m using it 24/7. Thank you AirAsia and thank you BigPay! Cheers to a better and smarter future!

blobYen ,

BREACH OF PERSONAL INFO

Zero star, ideally. Just don't download or register with BigPay; the breach of personal information is unbelievable. And the process of registering for an account demands for so much unnecessary info, e.g. your voice etc. So far I only had a single or two transactions from them, from reputable merchants. Still, my information was leaked, these are my assumptions, but I believe they hold some credibility given the low ratings and trust they have - there are some inside ppl selling customer info given a high turn over rate - yes it is common, but BigPay makes it so easy to bypass, given its 'financial institution' stand, it's appalling, so much for the verification process when registering for it. I fell into a scam, but thankfully I haven't have much in my account since I seldom if not almost never use it, but It could have been worse. The person is the scammer who called which I stupidly gave my OTP; as they had so much prior info on me that I got dumbly carried away. But, anyhows a lesson learnt, I do regret so much cause I feel kinda dumb and wished this I haven't used this app in the first place. Admittedly my fault, but BigPay could have done far better.

Developer Response ,

Hi blobYen! We're very sorry to hear that you've faced this incident and we understand your frustration. This is the last thing we'd want for our users to go through.

BigPay is a regulated financial institution and as part of our compliance with the banking security regulations in place, the information requested in the registration process is required. We'd like to assure you that our database is secured against any breach. Your information is always protected and we're compliant with PDPA and banking security regulations. We're regularly audited to ensure our compliance with this.

To curb these scammers and their fraudulent activities, we've dedicated teams to implement new security features and we continuously liaise with the local authorities. We are working towards a safer tomorrow by doing our best to get in the way of the scammer's fraudulent agenda.

We'd like to have a closer look into your account and assist you further with this incident. Please reach out to us via our in-app chat or send us an email at support.my@bigpayme.com. We're here for you 🙏

App Privacy

The developer, BIG PAY PTE. LTD., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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