iPhone Screenshots

Description

RHB Mobile Banking – Banking Right By You

Redesigned and rethought according to the way our customers now use their mobile phone, some of the new features include:

Fresh new design
Intuitive and fresh design that makes navigation and performing banking transactions simpler for you!

Quick Login
Biometric verification or PIN password that allows you to access your account on the go.

Actionable Notifications
Notifications that you can act on - Receive alerts to remind you when your credit card bill is due, and action on these alerts with one tap!

One Touch Payment
Make payments or transfers effortlessly with just one tap.

Share Transaction Receipt
One-tap sharing of transaction receipts eliminate the need to snap and share pictures of your transactions.

Locate the nearest RHB Branch / ATM
With a branch / ATM Finder built within the app – no more switching between apps to find the nearest branch.

An app that can be personalized for you
Upload a photo of yourself, simplify transaction limit setting, manage your enrolled devices and view FAQs – all this can be done straight from the new app.


Download the new RHB Mobile Banking app today, and have a personal banker in your pocket!

What’s New

Version 2.0.18

Dear RHB users,

Some bugs just need to be fixed

A general fixing and fine tuning is executed to make sure we are continuously giving the best experience to all of you.

Ratings and Reviews

1.9 out of 5
3.1K Ratings

3.1K Ratings

vsmmurugan ,

Unable to login and do any transactions

I tried login in, can't even log in. Error message popping up to ask to try again later. Can view account details but can't perform any transaction. Contacted RHB support, been asked to uninstall and install, did that - failed to login. Then contact RHB support again, this time asking me to register for secureplus - same problem can't login. The issue is I don't even need to perform transaction over 10k, I don't know why apparently this is part of the "mandatory" process. Anyhow it failed again, so contacted RHB support again; so I was told that I'm the only one who could activate this mobile banking app but the issue is I can't??? Even I have changed a new hand phone ( iPhone 12 Pro Max)

If the app is not ready, please don't launch it. Even RHB support cannot provide anymore solution. So does it mean that I should close down my account and consider other bank?? Since in this technology day, I can't even perform any transaction using the bank mobile app.

Developer Response ,

Hi vsmmurugan, the inconvenience caused to you is deeply regretted and we are working towards making this better. We will continue to improve and enhance our mobile banking app to ensure our customers will experience a seamless online banking journey.

anType ,

Minor improvements

The app itself is modern and fresh, quite easy to use, especially once you set up the shortcuts on the home screen. People just need to spend a bit of time to get used to it, change is always unwelcome. However, there are tiny bits that can be improved. The welcome splash screen is very unnecessary. It takes 1-2 seconds to load and show, makes the loading process seem heavy and long. With banking apps, speedy experience and performance is usually important. If I have to use the app a few times a day for various transactions, it gets quite annoying. I’m sure many will agree. It could simply be changed to “Welcome (name)” line of text on top once a person is logged in. I also believe many people would be confused by the word “Pay” for transfers. I don’t always PAY for something when I transfer money. This isn’t technically correct. I believe it was only made to merge transfers and bill payments together but I find it slightly confusing... would personally prefer to have Transfer and Pay Bills as separate features, just like Top Up. Less clutter.

Developer Response ,

Hi anType, thank you very much for your feedback on our new RHB Mobile Banking app and we're glad to know that you're happy with our new look. We take note on your suggestions and rest assured that we will continuously improve our mobile banking journey for the convenience of our customers. Thank you.

nssforever ,

Not efficient

So it’s 2021….and we are currently still in the pandemic right? So it’s supposed to be easy to just use our phone to transfer money right? But, why is it so hard for me to transfer using the duitnow on my account? Isn’t it supposed to be easy to use like other banks applications? I checked my app, it’s the latest version, I’ve checked my internet connection, it’s LTE….so why does it keep on saying ‘ops there’s a problem’ or something like that…..like this does not only happened once but multiple times on different days….I really want to transfer money right now and it’s not convenient to go to the auto teller right now because we are in the lockdown 3.0 right now….I’ve tried to transfer since yesterday…. I’ve called the customer service but no one answered because it’s the lockdown right now….. what if I need to urgently transfer money in the future…..please do something about this….Thank you

Developer Response ,

Hi nssforever, we highly regret the inconvenience. We would appreciate it if you could email us at customer.service@rhbgroup.com with your issue and details or you may send your request via secured message in RHBNow Internet Banking and we will look deeply into this matter. Thank you.

App Privacy

The developer, RHB Bank Berhad, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • User Content
  • Identifiers

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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