RHB Reflex 4+

Being the first time user to login partnership online account, time being used to learn how the system works is expected. The animated tutorial site provided on official RHB Reflex website is using old format which I needed to use Internet Explorer to be the only browser to learn how to use.

Be warn, this app only allows you to do some basic (I mean really, really basic stuff) and use need to create an user account from two System Admin account to check for balances. Unlike Hong Leong Bank online services, transaction history and cheque is separated from the website and I have some hardship even find cheque from few days ago. Only the phone app allows me to locate and check the status of the cheque.

Not sure is RHB really spent time reading comments here but overall, it is an basic app with limited functionally with decent stability. Hey, at least the app the crash on me even once ;) ..

As a listed and renowned bank in Malaysia, this apps is so inefficient as the apps is keep loading for minutes. This is unprofessional and unacceptable as a such a big company. Appreciate if you can look into it. It heavenly affect the efficiency of the works. How Malaysia to be developing country with such a low efficiency apps

Is RHB management still old school person and using paper statement??? How come they didn’t notice how bad is their apps? Or RHB is run out of money to make the apps better? What I request is just log in smoothly and not keep loading outside the page.........

Hi RHB. Please overhaul your user dashboard either desktop or app. It’s not user friendly and difficult to use. Banking services should be making your customer experience user friendly and easy to use without compromising security. I am finding it hard to even instant transfer to pay my creditor having to fill so many complicated details and failed miserably when transaction either failed or can’t proceed to the next step. If this problem persist, I may have to change bank and stop using RHB.