KLSPEF 4+

I download this app is to expect a better performance to book court easily. But every time I try to book a court, the loading speed really make me feel so frustrated, IT IS TOO SLOW! Come on, every time I want to complete a payment, I wait for like half hour still the page is loading, even tho I refreshed or restarted the application, I couldn’t get back to the payment process, and I need to wait another 20 minutes to rebook the court again, since the court’s status is in PROCESSING PAYMENT. Please take action, thank you, your caption has already mentioned that you will enhance the user experience, but now it just become WORSE.

Did a booking and wanted to check the booking details during weekend. The apps wasn’t working for 2days straight. Couldn’t even check in the app , and the website is always not working as well. There’s no solution or no one to ask regarding this matter. Booking details are also not immediate reflects in the app. Need to keep trying on your luck when the app works fine, quickly screenshot everything and save it in the phone

Payment made, and booking went missing. Refunds or cancellations (due to weather) can’t be done via the app and was told to go to sports venue during working hours if I needed a refund- how troublesome. Also, the booking page shows the date when you made a booking instead of the actual event day so to search for a specific booking, you need to actually remember when you made the booking.