Tonton 9+

Frustrating experience

When i try to watch TV3, the screen is buffering and it is normal. So i wait for it until it becomes blank. Nothing appears. Then i have to reopen the app multiple times and yes, i watched the ads for multiple times also.

Maybe Tonton may improve PiP (Picture in Picture) and reduce the ads after we switching apps or answering call. Because we need to wait for the ads before we can continue the dramas. If so, its better than i need to wait the blank screen and reopen the app multiple times. Easily crash. If i pause, the app also crash. I hope you guys can improve this. We are watching live channel. So if we missed the episode because of switching apps and need to reopen multiple times, then for what this app for ? This is 2024, please do something. I know by subscribing can remove the ads but when its free, you give the bad experience. How come we want to subscribe with you 😅 i didn’t say fully remove but make it logic. We just reply message from the notification and boom ads again. Someone call, ads and then crash. Make it more user friendly so we are open to subscribe. If you want to put bunch of ads its okay if the playlist is okay. But its not okay because of the crash and blank screen. So im so sorry but please improve on this 🙏🏻

Ads

TonTon please reduce your ads, so many ads for what, trying to watch drama with peace but so many ads in between, cant even watch in peace, need to wait for the ads to finish then can continue watching the drama, subs to TonTon pro but nothing change, still same, i thought by subs to TonTon pro the ads will be gone, but no i was wrong, it was only for the drama that belongs to TonTon pro, for old drama still same got lots of ads, huhu, i love watching the drama here on TonTon but the ads makes me want to throw my phone across my room😭please TonTon reduce your ads, Thank You

Developer Response ,

Hi aliaaaqissssqisss, In regards to the advertisements, TontonUp subscription gives you access to watch exclusive movies and dramas and premium TV channels that are only available on the Tonton app. To watch ads-free, you need to choose one of the premium TV channels and exclusive viewing material marked with the TontonUp logo. If you watch dramas, movies or TV programs from free subscription services, most of them still have ads because they allow the content to remain free.We take note of your feedback and appreciate if can email us detailing the problems at support@tonton.com.my or whatsapp us at https://tontonsquad.wasap.my/ for further assistance.

Dear developer, please read this <3

**Review of TONTON**

As a lifelong fan of drama series from my childhood, I can’t express how comforting it is to have all my favorite shows accessible in just one app! TONTON truly brings back memories and allows me to relive those wonderful moments.

I want to extend my heartfelt appreciation to the developers for their hard work in creating such a fantastic platform where nostalgia and convenience meet.

However, I must mention that I find it quite annoying to have ads popping up every 10 to 15 minutes. While I understand the need for advertisements, the frequency can disrupt the viewing experience significantly. I’m curious if you are open to suggestions regarding this matter.

I would like to propose that it might be more beneficial to have longer ads, perhaps every 30 minutes instead. Personally, I wouldn’t mind watching an ad if it means I can enjoy my favorite shows without interruptions. As a student with limited financial commitments, I can’t afford a subscription, so this approach seems fair for both parties.

Thank you for considering my feedback, and again, I truly appreciate the hard work you put into making TONTON a delightful experience for users like me!

Best, Aylin.

Developer Response ,

Hi aylinafrina, Thank you for your amazing review! We would love to hear more about your experience with us. In regards to the advertisement, TontonUp subscription gives you access to watch exclusive movies and dramas and premium TV channels that are only available on the Tonton app. To watch ads-free, you need to choose one of the premium TV channels and exclusive viewing material marked with the TontonUp logo. We take note of your feedback and appreciate if can email us detailing the problems at support@tonton.com.my or whatsapp us at https://tontonsquad.wasap.my/ for further assistance.