This app only supports iOS version 9.0 and above.
The Touch ‘n Go eWallet is not meant to reload your Touch ‘n Go cards, but it allows you to say goodbye to Tambah Nilai lanes at tolls!
You no longer need to reload your Touch ‘n Go cards for toll payments again!
Just add your Touch ‘n Go cards to the Touch ‘n Go eWallet to activate PayDirect and pay for tolls using your eWallet balance.
Guess what? NO EXTRA FEES when reloading your eWallet!
Here’s how PayDirect works:
1. Add up to three (3) Touch ‘n Go cards to the eWallet
2. Reload your eWallet using FPX Online Banking, your credit/debit card (activate auto-reload for more convenience) or even cash!
3. Use the added TNG card at participating highways
4. The toll fares will be deducted directly from your eWallet. If there’s not enough balance in your eWallet, the toll fares will deduct from your TNG card
An alternative to PayDirect? Simply get your cars fitted with FREE RFID stickers from our RFID Mobile Fitment centres and seamlessly pass tolls. The toll fares will also be deducted from your eWallet.
Not a toll user? Here are a bunch of things you can do with the Touch ‘n Go eWallet:
ONE-STEP MONEY TRANSFER.
Simply enter a phone number to transfer money instantly (with zero cost!) to other Touch ‘n Go eWallet users.
BILLS, BILLS, BILLS.
Conveniently pay for your postpaid phone bills from Maxis, Celcom, U Mobile, YES and redONE with our eWallet.
Top-up your YES, Digi, Hotlink, Xpax, U Mobile, Tune Talk, XOX, Altel or Merchantrade mobile prepaid easily as well!
Not only that, you can also pay your utility bills and even PTPTN loan repayment all with the eWallet!
BOOK MOVIES INSTANTLY.
Book the latest movies from a cinema of your choice; TGV Cinemas, GSC, MBO, MMCineplexes and more directly within the eWallet. Now, you’ll never miss the latest movies!
BOOK FLIGHT TICKETS.
Craving for a getaway? Plan and book your flights with our eWallet all within your fingertips!
How to reload the Touch ‘n Go eWallet?
Easy. Seamless. Effortless.
Reload with FPX Online Banking via your CIMB Bank, Maybank, HSBC, RHB, Bank Islam, Bank Simpanan Nasional. You name it, we got it.
Got a bank card? Great. Conveniently reload via your credit/debit card and activate auto-reload so you no longer have to worry about your eWallet balance!
You can also activate our quick payment feature for hassle-free payments. If your eWallet has insufficient balance when you are shopping in-store, the saved bank card will reload the exact amount needed for you to pay at retails (in-store only).
Cash? Yes, you can also reload via the Touch ‘n Go eWallet Reload PINs which can be purchased from convenience stores, petrol stations and pharmacies like KK Mart, Caring Pharmacy, MyNews, Petronas and so many more places.
Feeling insecure? Worry no more. Your verified Touch ‘n Go eWallet account is protected by Money-back Guarantee. We guarantee you full compensation if your eWallet is found to be charged by unauthorised purchases.
Psst.. we give lots and lots of rewards as well. You don’t want to miss this. Download now.
Learn more at https://www.tngdigital.com.my
Follow us on Facebook for more updates at https://www.facebook.com/touchngoewallet
New month, new exciting promotions!
This month you can save more with Ultimate Toll Savings! Not only for you, but for your friends too!
More deals! Enjoy bonus when your friends transfer money to you via the eWallet.
We have also updated some of our Terms and Conditions and improved our app for a better eWallet experience for you.
Keep a lookout for more promotions in our app and on Facebook.
As always, it's more rewarding with the Touch 'n Go eWallet.
Ratings and Reviews
Not for me
I’m really disappointed that I’m unable to load my card and or use the e-wallet for my public transport fares as that was why I decided to try this app in the first place. Luckily I didn’t reload too much the first time, no thanks to the vague and unclear language that never just said outright that “you can’t use your e-wallet credit on public transport”. That could have saved me a lot of trouble. I did use the credit eventually after quite some time at TnG vendors, but that’s not what I intended this app for and it wasn’t my first priority for this app. TnG wallet = TnG reload, should be simple as that. Everything else is a bonus.
Yeah I bet I’m gonna get the same spiel from the touch and go team about MiFare and blah blah blah, but I’m going to go out on a limb here and assume that others also faced the same problem.
No doubt I can use the money I’ve loaded elsewhere at vendors, but it’s not worth it and I would rather use other cashless apps based on ease of use and rewards offered. The toll rebates make the toll(s) worth it, but once the rebate is over, there honestly isn’t a great need to use this app to pay tolls seeing as the wallet credit and physical card credit are not interchangeable.
Developer Response ,
We're deeply regret with your experience on our eWallet, we heard you!!!. Currently we're working closely to include others transportation features to be available via our eWallet. As a young eWallet starter, we sincerely acknowledge all comments and feedback for improvement, we hope you can stay tuned with us for awhile, Thank you for your patience
TouchnGo app that can’t be used to reload TouchnGo 😆
Agree with many other reviewer comments regarding an app for TouchnGo that overlooks integration of the very thing that launched the company branding and services in the first place - imagine years of installing all the touch and go payment interfaces for scanning TouchnGo cards at tolls, parking, etc but when you finally launch an app, the developer and the company doesn’t even think of bringing value to the app despite many feedback by the users that it is important for the app to facilitate reloading of TouchnGo cards since we link our cards to top up the ewallet in the first place.
This is even more crucial now than later since direct payments from ewallet are not available at places where users want to use it most such as for tolls and parking or public transportation because we can only pay by only cash or TouchnGo so we need to top up our TouchnGo cards frequently (do you see why it would be useful for us to continue to use this app if only one of the things we could use this app for would be to be able to top up the cards? So it is really disappointing that it is not possible with this app).
Meanwhile, at other places we can always choose to pay by credit card or the plethora of other epayment apps. So if your app is just like the others, then there really is no point to use this app 😋 The management should really rethink the strategy and execution for this app.
Developer Response ,
Hi there, while we'd love to allow you to use the eWallet to reload your TNG Card, this isn't possible at the moment as the TNG card is a Smartcard with a MIFARE chip requiring contact with a card reader to enable transactions. That's why we created the PayDirect feature, which we're currently working to expand to all highways around Malaysia. Apart from tolls, we're also working on expanding this feature to include public transportation and other touchpoints as well! Do like our Touch ‘n Go eWallet Facebook page to keep updated.
Error in Prepaid topup
This new update from your developer, make number for prepaid number easily mistake. If in our contact number contain double 00 eg +600******* , even it should be +60******* we as consumer can easily mistake. Even after call your careline , u still insist it is customer mistake, so no refund. Frankly, on previous transaction i dont have any issue regarding this additional number because , previously the number that we always use for topup transaction always the same & no confusing additional number. Hope your team can fix this issue so no bad issue in the future. Im so disappointed with your customer officer in your careline on how they manage this problem, their attitude is so bad. Maybe im just 1/4 of the population of customer having this kind of issue, but still we have right, dont let us down even u think this is just mere problem. How about if i do large prepaid transaction in the future & i got this problem back? From i can see here your team dont want take any responsibilities & action regarding this problem, your solution claimed from your ewallet department is ‘blaming your customer for their own mistakes’ even your app right now is easily confusing. Shame on u!!!
Developer Response ,
Hey there, thank you for your feedback. Rest assured, we are constantly improving on our eWallet and we hope to make your eWallet experience better. Please follow our Facebook page to keep yourself updated with all our new features.
Up to six family members will be able to use this app with Family Sharing enabled.