WhatsApp Business 12+

WhatsApp Inc.

    • Free
    • Offers In-App Purchases

iPhone Screenshots

Description

A simple tool for businesses to talk to their customers. — WhatsApp Business from Meta

WhatsApp Business enables you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business.

If you have separate business and personal phone numbers, you can have both WhatsApp Business and WhatsApp Messenger installed on the same phone, and register them with different numbers.

In addition to the features available in WhatsApp Messenger, WhatsApp Business includes:

• BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.

• BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you're away.

• LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.

• RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.

• WHATSAPP WEB: You can more efficiently respond to your customers right from your computer's browser.

WhatsApp Business is built on top of WhatsApp Messenger and includes all the features that you rely on, such as the ability to send multimedia, free calls*, free international messaging*, group chat, offline messages, and much more.

*Data charges may apply. Contact your provider for details.*

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We're always excited to hear from you! If you have any feedback, questions, or concerns, please email us at smb-iphone@support.whatsapp.com

What’s New

Version 24.20.78

Meta Verified is a paid monthly subscription that comes with features like verified badge, account support, impersonation protection, and more. You can sign up for Meta Verified by going to Settings
You can now add filters and backgrounds during video calls. Tap your video and then the ‘wand’ icon to get started
You can now react to Status by tapping on the green heart
You can now send Events in Community Announcement Groups
Videos now include the ability to adjust playback speed or use picture-in-picture viewer


These features will roll out over the coming weeks. Thanks for using WhatsApp!

Ratings and Reviews

4.5 out of 5
322.7K Ratings

322.7K Ratings

Leisa_lelia ,

It's a good app

But at some point, you have got to be better. Like more is expected from you.
You can't keep being a below average app. Firstly, you keep rolling in some updates that are not needed while ignoring the most important ones. Why do you compress status videos and pictures and reduce the quality? Nobody asked you to do that. And don't say it's so the data spent would be reduced because it doesn't make any sense. We have been waiting for you to change this feature for so many years and you keep bringing up features no body needs. Like why are you changing your app colour, what good does that do ?nobody actually gives a d"mn about it. Also for your labelled chats, I'm actually surprised we don't have the option to select and delete the labelled chats instead of going ONE BY ONE TO EACH CHAT AND REMOVING THE LABEL. that is so unnecessary and stressful. So if I have up to 50 chats in one label, I need to click on all 50 one by one to remove the label or delete the label entirely. Like where on earth did you think either of the two was a good idea?

Please actually consider users while Rolling out new features and focus on what needs to be fixed. Rather that trying to beautify the app.

Amara's Couture Collections!! ,

Frustrating!!!!!

CEO Amarian Empire :: my review is that, This app has turned into something else negatively!! Why mark! There are so many problems, my WhatsApp glitches all the time. Most times I can’t even chat without tapping my phone countless times because I’ve posted . Why is it that immidiately I upload a status I won’t be able to chat again till after like 15 minutes! (I’m seriously tired, your making me loose customers, and at the same time it’s painful cause I have to always uninstall my WhatsApp immidiately I post so that it won’t hang, and then reinstall it again. ✅ secondly I have lots of contacts on my phone and business WhatsApp so why is it that each time a new number chats me up and I save the contact, why is it that it won’t save with the name . If I save it with a name, before few minutes it will change back to numbers and not the name I saved it with?
I am so tired. I am tired!

sophy benson ,

My WhatsApp business hang and am unable to view others status

To be honest I don't really like the way this WhatsApp app is going on lately. Imagine I had to update my WhatsApp cause it crashes and since fours days now I can't access my WhatsApp, I'll be online but I can't post on my status nor reply to messages. This app is seriously causing a lot damages to my online Business cause whereby a customer will leave a message for me, l'll be online but I can't respond back to their messages. And not only that, you can imagine so much energy one puts just to create content and catching videos for my audience only to post it on my WhatsApp status and it'll be so blur and low video quality even after turning on the high video quality mode. Seriously I was once impressed with this app but now am totally disappointed and you should please see to it cause it's causing a lot emotional damage and distress
Broadcast list disappeared
When ever i want to view others status or i post on status my phone will just hang and the screen will be blinking. When someone send me a message i will see the messages on my screen but when i open WhatsApp it takes up to hours to see the messages please WhatsApp work on your app

App Privacy

The developer, WhatsApp Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Siri

    Get things done within this app using just your voice.

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