AIA Vitality - New Zealand 12+

Name: AIA Vitality - New Zealand
Rating: 4.6 (710 reviews)
Author: AIA Group

AIA Group

- 4.6 • 710 Ratings

- Free

iPhone Screenshots

Description

AIA Vitality is a science-backed health and wellbeing program that incentivises and rewards you to make real, positive change to your health and your life.

By understanding your personal health, and working towards improving it, you will achieve a fitter, healthier lifestyle. Along the way you’ll earn AIA Vitality points for all your smart health decisions.

The more AIA Vitality points you receive, the higher your status, the more rewards and benefits are unlocked.

To help you make the most of the program, we’ve created this mobile app.

You can use this app to sync your fitness devices and apps to AIA Vitality, track your progress on the program, receive push notifications and take advantage of the many rewards and benefits AIA Vitality has to offer, including the tracking and redeeming of AIA Vitality Active Benefits vouchers. You can also link Apple® Health and upload activity data to earn AIA Vitality points.

You can complete assessments and earn points. Find out your AIA Vitality Age by completing the AIA Vitality Age Assessment.

Thanks for being part of AIA Vitality!

We will continuously update the application to include new features, so be sure to check back for updates.

Contact Us:
We’re always interested in hearing from you, if you have any problems or suggestions for making the app even better please send us an email at nz.iosdev@aia.com

4.6 out of 5

710 Ratings

Unable to login. It must have a data base error

Would not accept my login despite password reset & I could login using the credential on web page. And then it locked my account from the app. And then it directed me to select “unblock your account” button, and after in fill in my email address and confirm to allow it to send me an email, it throw me the error “ There was an unsupported response from server.” Pretty bad user experience!

New App Bugs

New bugs noticed on the updated App version - on iPhone 12, iOS 12.4.1: When I try to open the app from Home Screen it takes me to an ‘update’ page and opens App Store. Then I have to open the AIA app from App Store (even though it’s already been updated). I also had to reconnect my Apple Health to sync my data. This was unknown to me the week before so I wasn’t able to sync data and earn points. It kept my Strava app connected though.
I didn’t want to write a review to provide the feedback for bug fixes, but couldn’t find any other link to provide specific App feedback for bugs.

Points not logging/updating - just like the old version

It’s better than the old app, but not too much better.
The problem of my points not showing for 2-3 weeks has happened multiple times, on the old app as well as the NEW version. I have to keep emailing the customer service over and over again. AIA usually gets back to me in 1.5-2 weeks and saying that I need to prove what points haven’t been logged within 13 days.
Honestly, this is the worst fitness app I’ve ever used. NOT FUNCTIONAL AT ALL.
If I have to take screenshot and send to customer service every now and then, what’s the point of even having the app????? I probably spent more time contacting customer service than actually exercising.

The developer, AIA Group, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

Health & Fitness
Contact Info
User Content
Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

Contact Info
Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Information

Seller

AIA Shared Services Hong Kong Limited

Size

48.5 MB