The Cloud Phone app lets you use services like calling, video, chat and status (or presence) on your mobile. You can use the app on any supported Apple device. Once you’ve downloaded the Cloud Phone app, sign in and start navigating. The features available depend on the Cloud Phone user profile you have.

What’s New

Version 200.2.10

Bugs fix

Ratings and Reviews

3.3 out of 5
7 Ratings

7 Ratings

ScriptAssassin ,

Phone Chaos

The whole app / system is flaky and unreliable. The solution from Spark support seems to be to uninstall and reinstall the app each time we raise an issue. We get “empty” phone calls and although our latest raft of problems seems to have been “fixed” we have no confidence in the system. Setup was also a nightmare and it took Spark a long time to get working (they had problems with setup also). I wouldn’t recommend this system. I wish i had taken notice of the 1 star review for this system when i found it before signing up (on a 24 month contract which i had to do).

Mummet ,


Terrible latest update took away any functionality of the app. Can’t get calls, can’t send messages and no settings to change. The screenshots are nothing like the functionality.

Kiwi.Ed ,

Always hangs up on people

Very poor App. We switched to cloud phone as it was meant to be better, but it can not handle switching between wifi and 4G data mid way through a call. The huge problem is that when your mobile phone is not being used, it automatically switches off wifi. When the phone receives a call it initially uses 4G, but then your wifi kicks in and it drops the call! This huge flaw needs to be fixed.

App Privacy

The developer, Spark New Zealand Trading Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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