The new Spark App has been completely rebuilt from the ground up to put everything you need right at your fingertips. Clear graphics and navigation make it simple to find what you’re after.
All your accounts in one place.
Manage all your mobile, broadband and wearable plans as well as family and shared data accounts in one place – easily top up, pay bills, add data and minutes, change plans, and more.
Pay bills quickly and securely.
Pay the way that works for you – with internet banking or one of your cards stored in app.
Track data usage.
Know what you need and when you’re going to need it with a quick tap. And check out your habits with usage history by the hour, day or month.
Like to keep up with what’s going on? We bring you a selection of the latest and greatest, whether that’s music, movies, sport, the latest tech, helpful tips, great offers, and more.
Thanks for choosing the Spark app. We've made some improvements in this latest update:
Usage summary page:
· Get recommendations on the best Spark plan for you and other tips.
Product details page:
· Test your internet connection with our new troubleshooting tool. Find out if there are any issues to fix.
· Heading overseas? View roaming options to suit your stay. You can now buy and manage roaming packs.
Ratings and Reviews
The ole spark app
I think the new spark app is not bad. Ticks a lot of boxes that I like, but to compare the app to my my spark on the web it fells short for the example if I want to add streaming apps Neon, Sky with Spark sport you can’t do that on the app.
I think the Spark app is great for basic things and maybe that is what it is designed for so on that side for me it’s great, but the Web is still a go to for the big changes.
I don’t know what else Spark wants to achieve in developing the app. The news section is interesting and I like to know what’s happening for Spark and where it’s going. Please keep on improving the app.
Urgent help needed
We have not had broadband in our house for 3 months as the operators on the phone can’t fix it, the electrician I paid for can’t fix it, the IT guy couldn’t fix it and chorus say that because there is a line working going into the house, that the issue is not theirs. I have gone to the Spark shop and replaced the modem and leads and there is no problem with it. The issue seems to be getting g the fibre box to send to the modem. The connections are correct and the cables are new. It seems to be the port of the connection on the fibre box. So it is indeed an issue that chorus need to solve.
Currently I am paying for additional data so my two secondary school children can hit spot to. This is not ideal as the ping is slow. The situation is now ridiculous with neither Spark nor Chirus coming to the house to look at the issue.
I would greatly appreciate a visit from Chorus and until that has taken place a Tower modem from Spark so I can have the children working in semi normal conditions for home work. Exams for one is at the end of May and the other in June.
Please respond to this request by Monday 17th May. Otherwise I will raise it more publicly.
I am so tired of being told to ring again, be on the phone for an hour or being sent an email from Spark to video my set up and send to them.
You have made your new app incredibly complicated for no apparent gain. The old one was nice and simple and didn’t take me half an hour to figure out how to top up my phone as the “top up” button was right in front of you at the Home Screen.
I also had difficulty topping up my phone as when I finally found the top up button, the button wouldn’t respond yet my bank account showed $0.01 deductions made from spark nz Ltd Auckland.
I had to google your phone number as either your app is too hard to use, or your contact details aren’t on it. The man tried to tell my the deductions were bank fees, yet they are clearly labeled as spark. He also told me to log out of app and turn my phone off and on. Neither have worked!
I Am still yet to get the app working properly to top my phone up.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Spark New Zealand Trading Limited
- 86.3 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Age Rating
- © 2020 Spark NZ Ltd
Up to six family members will be able to use this app with Family Sharing enabled.