Spark NZ 4+

Spark New Zealand Trading Limited

    • Free

Screenshots

Description

The new Spark App has been completely rebuilt from the ground up to put everything you need right at your fingertips. Clear graphics and navigation make it simple to find what you’re after.


All your accounts in one place.

Manage all your mobile, broadband and wearable plans as well as family and shared data accounts in one place – easily top up, pay bills, add data and minutes, change plans, and more.


Pay bills quickly and securely.

Pay the way that works for you – with internet banking or one of your cards stored in app.


Track data usage.

Know what you need and when you’re going to need it with a quick tap. And check out your habits with usage history by the hour, day or month.


What’s new?

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What’s New

Version 3.13.2

Thank you for using the Spark app. We're excited to share the latest updates designed to enhance your experience and improve app functionality

- Menu icon refresh for better navigation
- Buy mobile & broadband plans in-app
- Bug fixes for improved stability
- Performance enhancements

Enjoy the updates!

Ratings and Reviews

3.8 out of 5
17.1K Ratings

17.1K Ratings

andrezzz........ ,

Data and mobile plan payment scheme

The app was good until the latest version. Now for some reason every couple months my data rollover or any data left gets canceled a week before the next plan payment is overdue. Same thing happened this week but it’s even worse now I’ve gotta wait 2 weeks for my next payment even though the online spark login says I have rollover data but the app says otherwise. I’ve already called in and no one! at Spark could help solve the problem I kept getting changed from call operators. which is really annoying I’ve been with Spark for a long time and all of a sudden prices go up on Mobile plans and service quality gets trash. Am assuming this is Spark’s new scheme on getting their customers to pay their mobile plans before they’re overdue or the new spark App has a poor service avoiding calls from customers as much as possible.

Developer Response ,

Hi there :) That definitely doesn't sound right - please pop a message through to us via the Help option in the app menu - we're available 24 hours. Cheers, Claire @ Spark

HPAY53 ,

My Spark App

I haven’t been able to access the My Spark app for about 3 months now, maybe longer, I just thought I’d forgotten my password and credentials to log in. When I call Spark they tell me there’s a problem with the App but no one can tell me what the expected fix date is or where I can get the information I need. The last time I called they blamed it on Cyclone Gabrielle. I am at the end of my tether trying to find out when the issue will be fixed, no one is available at weekends when I am not working, I am going round in circles….perhaps I ll go elsewhere for my services? Would seem to be the easier option sadly….come on Spark, what’s going on?

Developer Response ,

Afternoon, I'm sorry to hear you're having difficulties accessing the app. Please send us a message on https://www.spark.co.nz/message-us or on Facebook and we'll be happy to investigate this for you. Cheers, Richard @ Spark.

Football_God ,

App has been downgraded

I have a shared plan and I am the main account holder yet in the app my wife’s number account details appear first. This was annoying as you’d expect your own as the acct holder to be first. I bought extra data and wasn’t aware I’d bought it as I had no confirmation to me. It was because I used the first account details which was not my own. Then I ended up with more data that I wanted after having to call spark to find out what happened. I see they/you still haven’t fixed the BUG in your app. The old version was better but even that had issues. You’d think with such a simple app you could get it to work properly and logically. Did anyone test the app? They should be fired. It doesn’t work well and the information it now shows about renewal is confusing

App Privacy

The developer, Spark New Zealand Trading Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer's privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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