Flash Express(PH‪)‬ 12+

I’ve been scheduling pick up for three days in a row but they’ve all cancelled it, on the first day it was cancelled because they said “walang riders, hindi pumasok. resched nalang tomorrow”. I sched a pick the other day and its was also cancelled without them explaining the reason why it was cancelled. on the third day i said i will give them a chance, I sched a pick up again and umfortunately it was cancelled again without any reason. If you created a courier please make sure that you have enough riders to pick up and deliver the items in the said time.

for context, i ordered through shopee with flash express as the only courier option. they said that they failed to deliver twice even though i was at home for both days without any notification on my package. called customer service and they said that they will process my delivery today, only for the automated message to tell me that “I was not on location” and my parcel will not be delivered!

If you’re going to fail to deliver my parcel, maybe due to a large number of deliveries, be transparent. do NOT gaslight customers into thinking it was their fault for not recieving a parcel. I would never recommend this service to anyone. Absolute worst, makes their customer feels like its their fault, and I never got my parcel. you all are better off with other couriers.

I appreciate Flash Express for providing convenience for sellers like me that my items could be picked up from house to my customers safely and affordably. Due to recent updates, perhaps the bugs to fill in region has been compromised as well as pasting the info. Kindly fix the bugs so we can continue sending our our parcels to our customers. Thank you so kuch ♥️