This is more than just another banking app. This puts your bank in the palm of your hand. You don’t have to put your life on hold, when you can bank securely whenever you want to, from wherever you want. Get started by opening an account in-app, without ever having to step into a branch. Easily manage your accounts, your cards, transfer funds, pay your bills and more, with just the tap of your finger.
Open an account
+ First Philippine bank that enables customers to open accounts through the app.
+ No need to visit the branch.
+ Choose between Personal Savings Account, PlayEveryday, Savings+, Lazada or GetGo.
+ Get a Visa debit card delivered to your home/office.
+ Immediately get a Lazada Virtual Debit card for online shopping.
Deposit checks 24x7
+ UnionBank checks clears after two hours – even during weekends and holidays.
+ Other bank's checks, follows industry cut-off and clearing hours.
Securely manage your accounts
+ View all your accounts and credit card balances in one place.
+ Real-time monitoring of your savings, checking or debit/ATM card activities.
+ View your credit card spend, points and statements.
+ Lock/unlock, set limits and transactions controls on your Visa credit cards.
+ Keep tabs on your loan repayments.
+ Secured access enabled by OTP and biometrics.
+ Self-service password reset and profile unblocking.
+ Track your rank, view your points and access the leaderboards with PlayEveryday.
+ Create Goals and start saving up for that investment, emergency fund, or whichever you aspire to achieve.
Easily Transfer Funds and Pay Bills
+ Transfer funds to anyone, to any bank, any time, without any enrolment or going to the branch.
+ Real-time crediting for transfers between your accounts or other UnionBank accounts.
+ Transfer to anyone for free with PESONet. Same or next business day crediting.
+ Transfer up to Php 50,000.00 to anyone with InstaPay. Real-time crediting for only PHP10.
+ Transfer your US Dollars to other local banks for only USD1! Made possible through PDDTS.
+ Pay your utility, phone, rent, school, and more. No need to enroll billers for payment.
+ Save accounts you frequently transfer to and bills you regularly pay.
+ Schedule recurring transfers and bills payments. No need to worry about due dates.
+ Send money to our partner Remittance Centers – Palawan Express, Cebuana Lhuillier, LBC & PeraHub.
Request for Payments or Split Bills
+ Send payment requests to another UnionBank Online user with just their mobile number. No more sharing of account numbers.
+ Split bills with your friends on UnionBank Online. No more worksheets to compute who owes who and how much.
+ Generate your own QR code and have your friends scan the QR to pay.
Schedule branch visit
+ Get ahead of the queue by scheduling your branch visit in the app.
+ Transact without any forms or signatures. Put all your transaction info on your scheduled visit.
+ Find the closest branch or ATM with the built-in locator.
Other Features
+ Activate your new credit card.
+ Redeem your Credit Card points.
+ Check for promos and discounts in our Voucher Wallet
+ Do USD/PHP conversion and view real-time FX rates.
Check our web version: https://online.unionbankph.com
2018 Best Retail Mobile Banking Experience by The Asset Magazine
2018 Online Banking Initiative of the Year by Asian Banking and Finance
2018 Best Technology Implementation - Front End by Retail Banker International (Highly Commended).
UnionBank of the Philippines is regulated by the Bangko Sentral ng Pilipinas. For inquiries and comments, contact our Customer Service at customer.service@unionbankph.com or (+632) 841-8600. Member: PDIC. Maximum deposit insurance for each depositor: P500,000.
Good and Very Excellent Customer Service From Union Bank Libis Branch in East Wood City
Kim Lalata
I would like to give a five-star rating to the Fraud Analyst Named: Paul Pedalmazan from Union Bank Philippines Libis East Wood City Site who assisted me regarding my lost debit card. I was very worried because my card was missing and I was concerned about the safety of my salary from Sagility. The Fraud Analyst Names Pedalmazan his named and reference immediately helped me by blocking the card to prevent any unauthorized access and guided me through the process of resetting my password and requesting a card replacement.The agent was very patient, professional, and reassuring during the entire interaction. Everything was explained clearly, and I felt genuinely cared for as a customer. Because of their quick action and excellent customer service, I felt secure knowing that my future salary would not be stolen.This Fraud Analyst Named Paul Pedalmzan deserves a five-star rating and a promotion for providing outstanding customer service. Thank you for the great support and assistance.
CSR NOT FRIENDLY
LilyCruz12316
I would still rate this app a good 4. I am contented with all it's features. My only concern is that I dont have any way to make feedback to the CSRs that I have talked to. I hope na ma-kita 'to ni UnionBank. That person hang up on me and mas mukhang mainit pa ang ulo niya kesa sakin sa abala na ginawa ng colleague niya. A week ago, tumawag ako para i-ask kung may way ba para matulungan ako na mapadala atm ko sa branch na malapit sakin at ako na lang ang pipick up. Sabi niya "yes" aasikasuhin daw niya. She even provided me a number of that branch and she advised me to call back sa kanila for update kung may progress sa request ko bago ako tumawag sa branch na sinasabi niya. She also said na maximum of 10 banking days at makukuha ko na atm card ko sa preferred bank branch ko. Only to find out, nung tumawag ako today sabi ng colleague niya (CSR din) wala daw silang record na may ganon kaming transaction/usapan. Walang documentation at wala daw siya way para maaccess yun. Nagkaroon na ako ng confusion kasi yung 1st rep nagawan niya ng paraan and then itong 2nd rep na nakausap ko wala daw siyang magagawa kasi binigyan ako ng wrong info nung last agent na nakausap ko. Pwede bang ganon na lang yun? Papalampasin? Yung bibigyan ang client ng mga maling info? E paano pala kung pumunta ako sa requested branch ko kung saan ko pipick up-pin ang atm card ko? Edi wala pala. Sayang ang pera, oras, panahon at pamasahe. Tapos madaling madali ka pa ibaba ang phone kasi inis ka dahil frustrated ako sa your client?
Developer Response
We apologize for the inconvenience caused, LilyCruz12316. Kindly share your concern at customer.service@unionbankph.com for further assistance. Our social media accounts on Facebook (Union Bank of the Philippines) and Twitter (@unionbankph) are also available to help you. Thank you!
Best Banking App so far
Shamjsg
This has been the best banking app I have ever used so far. You can check the statement for both of your savings and credit card account and you can manage cards. You can lock, unlock, set spending limit, disable or enable international transactions, online transaction, and even domestic transactions. If you lost the card, you do not have to call the hotline to report it as lost. You can immediately lock it on this app. It has spending tracker on the credit card. You can check which activity have you spent the most on the list. It has charts. Very easy to navigate, and so much more. The app has never crashed so far. If you cannot log in, it has message saying that there is a system maintenance and it will tell the time and date when will it be available. At least you would know immediately why you cannot log in. Salute to the developers and to the bank for investing on the app’s features.
Update not better
Ex-Grab Addict
Due to recent update I have not been able to successfully deposit a check. It has been harder to take pictures after the recent update. It always fails and had to retake many times. Once upload of cheque pictures is successful, my deposit is being rejected for not matching the deposit details. This happened three times already. I always check my transfer details and I know everything is correct. Also, it no longer shows on the app that the transaction failed, UB just send email for failed transactions so I had to write another check the next day with a different date since it no longer accepts if date is different on the back. Please restore old functionality or update. I have always recommended Unionbank to my friends because of convenience and reliability but it really has been frustrating lately that I can no longer rely on the app.
Developer Response
Hi Ex-Grab Addict! We truly acknowledge the effort you have taken in letting us know of your thoughts regarding our services. We firmly believe that our client’s comments and suggestions would prove to be an effective tool for us to enhance our services.
+ CyberSure Reminder – NEVER SHARE your personal info such as your password or OTP with anyone. Remember, UnionBank will not ask you to provide this info via call, email or SMS
+ Get an eGift when you refer friends for a credit card
+ Easily open another savings account
+ Search the catalogue to quickly find a specific reward
+ You can now view and download your Personal Loan Statement of Account and settle missed loan payments
Version 2.62.1
The developer, UnionBank of the Philippines, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Contact Info
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Purchases
Financial Info
Location
Contact Info
Contacts
User Content
Identifiers
Usage Data
Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Location
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
UnionBank of the Philippines
Size
547.7 MB
Category
Finance
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Apple Watch Requires watchOS 5.0 or later.
Location
This app may use your location even when it is not open, which can decrease device battery life.
