Shop now and save more with limited-time deals!
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
Don't miss out — The Lazada 4.4 Sale!
Get exclusive discounts! Limited-time price drops on LazFlash, your favorite brands on sale on LazMall, the trendiest items on LazBeauty, and enjoy FREE shipping!
NEW USERS also get special promos and discounts!
Shop now and save more with limited-time deals and offers!
Featured updates:
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!
AUTHENTICITY GUARANTEED
LazMall – Lazada's flagship offering for branded products ensure genuine, authentic brands – sold by brands on Lazada through Brand Stores. 100% Authentic – Directly from brands to you. Enjoy 10,000+ global brands at your fingertips like Nike, Adidas, Maybelline, L'Oréal, and more.
FIRST ORDER BENEFITS
Get exclusive discount vouchers for your first purchase*. Get coins when you check in daily, and collect vouchers from Lazada and sellers every time you use the Lazada app! *T&Cs Apply
SECURE PAYMENT
Pay securely through multiple payment options;
1. Cash on Delivery
2. Lazada Installments
3. LazWallet
4. Secure Bank Transactions
APP HIGHLIGHTS
1. App-Exclusive Notifications for Daily Offers, Deals, & Discounts
2. Personalized Recommendations of Products, Categories, & Brands
3. Full-scale Search Filters by Category, Brand, Price, Rating, Color, and More
4. Customer Ratings & Reviews
5. Q&A for Direct Customer – Seller Interaction
6. Order Tracking
7. Fast Shipping
8. Log in via Facebook and Google
9. Sharing via Facebook, X (Twitter), Whatsapp, and more
PERSONALIZED RECOMMENDATIONS
Shopping is made easy for you. Lazada uses superior products recommendation algorithm to ensure personalized products, deals, and vouchers created just for YOU.
BUYER GUARANTEE
Check out the product reviews, see the seller ratings, and CHAT WITH SELLERS directly! Dissatisfied? Simply return for a full refund via the simple returns policies.
LAZFLASH & VOUCHERS
Shop more and save more with exclusive app-only offers, promo codes, bank vouchers, and discounts at the best prices, updated every day.
BEST CATEGORIES
Enjoy effortless online shopping and home delivery coming from a huge variety of products in electronics, sports, beauty, digital, groceries, toys, cars & motorcycles, shoes, fragrances, health, men's & women's fashion, and much more.
***Most Trusted Online Shopping Destination in Southeast Asia!***
Indonesia
Marketeers 2017 – Best WOW Brand for E-Commerce
Thailand
2016-2017 Marketeer No.1 Brand Thailand – Online Shopping
Singapore
Asia One People's Choice Awards 2015: Top 3 E-Retailers
Philippines
Readers Digest Most Trusted Brand Award 2014 – Gold Standard
Countries supported
Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam
*DISCLAIMER*
Recently, we've been notified of several cases where our app is promoted fraudulently by some third-party advertisers, usually in the form of site redirection, fake vouchers, and games. These types of ads are being promoted without our consent and we strictly condemn this type of behavior. If you encounter any of these issues, please help us and copy the page URL found and report it to help@lazada.com with subject AAV so that we can put an end to this.
Lazada wallet - too difficult to withdraw your own money
itchelmateo
I used lazada wallet to pay my bills, so I cashed in the amount that I need for the payment. I wasn’t able to pay my internet bill as converge is not on the list of their billers. One of the agent told me that it will take 24hrs to resolve their issue with converge but 5 days passed, still no update. So I tried to ask again a customer service representative via chat support, this time for refund since I need to pay my internet bill. Whenever I try to withdraw my remaining money on my lazada wallet there’s always an error that says “below minimum withdrawal amount” and the agent told me that there’s no minimum withdrawal amount, but cannot explain to me why I get that error. The cs rep mentioned that it will take 10 business days to process my refund and I have to get it via remittance center. I asked her, why is it so easy to cash in via electronic wallet and will take 10 business days to get MY MONEY which I am only withdrawing since they don’t have my biller on their list? And why I have to line up to a remittance center but I can cash in without doing so? She said, that’s their process goes. This is so annoying and I am very disappointed with the process. On other apps like this, I can withdraw even the smallest amount on my ewallet and it will tale 3 business days ONLY.
Developer Response
We sincerely apologize for the experience you have encountered. For refund concerns, you may seek assistance from our friendly CLEO in the Lazada App. We are looking forward to solving your case. We value your trust in our company and we will do our best to meet your service expectations.
Suggestion for better customer experience
Sev2015
Kudos on fast delivery (like the number of days an item is set out for deliver) in most of the orders but hard thumbs down to the timeframe of actual delivery to customer’s doorstep. I work night shift and live alone so no one can receive my parcels for me and I couldn’t stay awake all day just to wait for my parcel. Sometimes riders would arrive as late as 5pm. There was even an instance where this particular rider delivered my 2 items at past 3pm (yes,stayed awake for my parcels) then past 5pm he came back bec he said there’s 1 more item he needs to deliver. He called me many times but I couldn’t wake up so he texted me. When I woke up,I replied to his text message to instead deliver it in the morning the next day. He said thank you and tagged it as delivered in the app. Came next day,he delivered it past 3pm still. How frustrating and irritating can that get. Also, can’t even contact riders or if ever the sms from unknown numbers is allowed on their phones,they won’t listen if requested to deliver early. That’s a bummer. Is why I choose not to place orders that frequent. I only place orders for items I really need.
Developer Response
Hello, Sev2015! Thank you for paying attention to the app and its issues. We are already working on the following updates and plan to make it better and more fun for everybody. We hope you'll stay with us and see these positive changes.
A Bit Disappointed
*MU12*
I am a loyal patron of Lazada. Even when new big online shops of the same category started to emerge I stayed and continued to patronize Lazada. This is because I believed in the integrity of the company. But unfortunately Lazada’s quality of services started to decline. They now cannot control the kind of sellers and kind of items being sold under the company. Some sellers charge exorbitantly for their items which you will find in other sites at a much lower price. There are now sellers who sell items of very low quality. Before when you say you’re buying from Lazada you’re assured you’ll get quality products at reasonable prices. Then Lazada started charging delivery fees. I don’t mind paying delivery fees but it is being charged exorbitantly. Like if you order a certain number of items from the same shop the customer still gets charged a delivery fee for each item which is very unreasonable and preprosterous. Don’t get me wrong..I still love Lazada and I am still here trying to make orders and buy. But I have to give an honest review. Lazada’s quality of service has declined tremendously. But I am still thankful you still have goof customer service although it is also starting to decline in quality. Changes are necessary but I hope Lazada make changes for the better in consideration not only of the company but also in consideration of their customers most especially their loyal customers like me.
Log in issue
JasL14
I don't know if it's only me or you guys experienced this too. I am a shopee user back in the Philippines. But when I transfer here in Thailand, shopee is not accessible. So I try downloading this app for the FIRST TIME!! Then I tried signing up and used my number, my personal number was linked to another account of Lazada. It says the number is used and active for another account, which is confusing because it's my first time using Lazada. So I tried to confirm it since everytime I try to create a new one I got blocked quickly. So I tried to log on using my number which says "active" then it really is active and guess whose account was it? MY EX's?! So every time I use Lazada, the account I'm opening was my Ex's! I don't understand how it happened. Please explain?? And also I tried downloading the app to my other phone which I'm using here also in Thailand. I have a Thai # so I used it to log on, and guess what?! It is also linked to anther account. Account owner was a Thai male. And I tried using my personal gmail, and guess what again?! Same person!! Same account, Thai male account owner!! So my Thai # and personal gmail are linked to this one Thai male account on Lazada. Every time I sign up, I get to open the account of Thai male. 🤦🏻♀️ Please Lazada management, can you help me? Btw, my personal number was a Philippine number and linked to my ex's account on Lazada 🤦🏻♀️🤦🏻♀️ please please Lazada!!! Can u fix it?! I can't create my own account. HEEEELLPP!!!!
Don't miss out — The Lazada 4.4 Sale!
Get exclusive discounts! Limited-time price drops on LazFlash, your favorite brands on sale on LazMall, the trendiest items on LazBeauty, and enjoy FREE shipping!
NEW USERS also get special promos and discounts!
Shop now and save more with limited-time deals and offers!
Featured updates:
1. Free Shipping for All
2. Vouchers for First Orders
3. Exclusive LazMall Offers
4. Limited-time LazFlash Deals
What are you waiting for? Download the Lazada App and start shopping for the best quality deals at amazing prices! Grab your essential and favorite items with exclusive deals to make the most out of your purchase!
Version 7.96.1
The developer, Lazada Group GmbH, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy .
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
Identifiers
Data Linked to You
The following data may be collected and linked to your identity:
Financial Info
Location
Contact Info
Contacts
User Content
Search History
Browsing History
Identifiers
Usage Data
Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Diagnostics
Privacy practices may vary based, for example, on the features you use or your age. Learn More
Accessibility
The developer has not yet indicated which accessibility features this app supports. Learn More
Information
Provider
Lazada Group GmbH
Size
95 MB
Category
Shopping
Compatibility
Requires iOS 13.0 or later.
iPhone Requires iOS 13.0 or later.
iPad Requires iPadOS 13.0 or later.
iPod touch Requires iOS 13.0 or later.
Mac Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.