NowServing by SeriousMD 4+

Connecting Doctors & Patients


    • Free



Connect with Filipino doctors, from anywhere in the Philippines. Book an online or in-clinic appointment, receive prescriptions, get lab results, order meds and more!

The NowServing app helps connect you to your doctors, so you can receive the healthcare that you deserve.

The NowServing app (by SeriousMD) was originally built to help inform you about your queue position, so you can make the most of your time. Roam around the mall, finish chores, have some coffee and go back to the clinic when it’s almost your turn.

With the current situation the country is in, we've brought out a ton of new features to better keep both you and your doctors safe.

Today, the NowServing app also gives you a way to:
* Book a schedule with your doctor
* Chat with your doctor's staff to ask for schedules or ask minor questions
* You can be notified if the doctor is already IN and has started clinic
* You will be notified if the doctor cancelled the clinic due to an emergency
* You can now do online video consultations with your doctor
* Save transcripts of your online consult
* Have access to the prescriptions and other files sent to you by your doctor
* Receive your lab results from Hi-Precision
* Order medicines online and get it delivered straight to where you are

We've also partnered with companies like Hi-Precision, Medicard, MedExpress and more to offer you more convenience.

We've worked hard to bring you this app and we're continuing to work day in and day out on updates to better improve the app. We hope it'll be able to help you and your family. Keep safe!

What’s New

Version 8.1.0

We've put together all the things that we've learned the past months and implemented an updated design for the NowServing app. The goal is to improve your overall experience and make things easier for you to find.

In this update:
* Enhanced design to help you navigate and find what you need faster
* Easily find new doctors and book a schedule with them
* A dedicated Services area to help you easily order medicines online or submit a lab test with Hi-Precision
* A revamped Files area to better show you all the documents that you have received from your doctor
* An all new Messages area to keep track of your conversation with your doctor

We're working hard each and every day to bring out new improvements to the app.
If you notice your screen turn white for a second when you start the NowServing app, that means there's another new update that has been downloaded.

Please continue to support NowServing, share the word, tell your friends and family.

1. Tell your friends and even doctors about us
2. Please leave us a review here on the App Store

Every little help counts.

It won’t take more than 1 minute. Take care and stay safe!

Ratings and Reviews

3.3 out of 5
354 Ratings

354 Ratings

IvyTapales ,

Doctors unavailable

Can the developers add a feature where we can be informed if the doctors are unavailable at the moment or if they are not using the app for a long time? Might I suggest if the developers can add notifications like for example, “active 1 month ago”. This can prevent us patients, to book and pay for an appointment, wait for the doctors to accept our request, and end up not being accommodated. I have depression and I really need a psychiatrist. But since we are in a pandemic, I can’t get through a face to face consultation. This app could have been helpful and could have saved more of my time waiting if only there is a notification provided that the doctor is unavailable to make an appointment. Like an “active” or “inactive” feature in what we see in most messenger apps.

Anna SBA ,

Swift first teleconsult. Very convenient app.

I had my first tele-consultation today. It was a smooth experience. I booked a day before my scheduled appointment, the doctor accepted the request 1hr before on the exact date. His secretary reached out to me through viber, asked for details, then advised me to sign the LOA copy through an app for verification. The consulation took 10 minutes, and the prescription and lab orders were sent through the chat box (patients will receive multiple notifications both in email and on your registered mobile number). The app is a one-stop shop since they also offer Pharmacy Orders, although I think it would be best if they could offer more drugstores, since the prescribed meds are out of stock on their chosen drugstore’s end (reached out to me via mobile text). I really like the filter where you can apply to sort the available doctors via HMO providers. I just hope that they have a short description for each specialty, as this will serve as a guide for the potential patients to know where to consult. Great job! Develop this app more. It has potential. Thank you, Dr. Romero, for recommending this to me! This is much better than MedGate.

Developer Response ,

Glad to hear that your first teleconsult went well, Anna! :) Appreciate the 5 stars!

kimwbn ,

Very helpful in finding doctors

The app is easy to use. I use it to find and book for doctors with certain specializations. So far, I had a fine experience with the app. The only issue I've dealt with in the past was I couldn't choose a certain time to schedule an appointment. When the appointment was confirmed, it was scheduled past the current time of day therefore, there was confusion on my side and it was hard to contact the secretary or doctor about it. It also made me panic a bit because I've already paid for it. Thankfully, the consultation was eventually a success. I'm not sure if there is a way to refund but I do hope so for cases that the consultation paid for did not happen.

I would also like to suggest a feature to bookmark/favorite a doctor. That way I could easily go back to the profile of a certain doctor when I am ready to contact him/her. Plus, sort the categories (i.e, specializations, hospitals, etc) alphabetically to make navigating easier.

App Privacy

The developer, LeapFroggr, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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