Play24 4+
Manage your account
P4 sp. z o.o. operator sieci Play
-
- Free
Screenshots
Description
Do you use Play or Virgin Mobile?
Download the Play24 app and discover that everything you need is in one place! Manage your services, pay bills, and access new offers – always at your fingertips, wherever you are.
Manage your services in the app
• All your services – phone, mobile internet, fiber, TV – in one place, no switching between apps.
• Home internet – change your Wi-Fi password, check connected devices, set up parental controls – easily and intuitively.
• Activate eSIM and use services on your smartwatch too.
• Check your account balance, data usage, service validity dates and contracts – all in one place.
• Enjoy offers tailored especially for you.
Top up your account, pay your bill
• Choose convenient payment methods: BLIK, Apple Pay, or online transfer.
• Set up automatic payments so you never miss a deadline.
• View your activity history, data usage, and balance.
• Pay safely and stress-free – in just a few seconds.
Buy more internet, TV and more...
• Order fiber internet or a TV package with your favorite channels – without leaving home.
• Buy and activate a new prepaid number, e.g. for your child – in just moments, no paperwork.
• Add extra packages – like PLAY NOW or antivirus protection – in just a few taps.
Help is always with you
• Don’t know how to set something up? We’ll guide you step by step – it’s easy in Play24.
• Need support? Chat with us in the app – we’re here to help.
Your opinion matters
Help us improve Play24 – write to us with your suggestions: play24@play.pl
Like the app? Rate us in the store and let us know what features you enjoy most.
Let’s Play!
What’s New
Version 11.2.0
Register a Play starter kit in just a few moments – simply and conveniently, without unnecessary formalities. The latest version of the app allows you to quickly activate your number, whether you are already a Play customer or are just joining. Update the app now and enjoy unlimited use of P24.
Ratings and Reviews
Terrible app
Such a terrible app! If you are not polish well you can’t use it, but if you go to “Help” it’s in English. They change the rules without informing, I could call local national numbers but now I can’t and it’s asking to pay and took my money without even asking. Terrible. Changing to another network.
Developer Response ,
Hi, please contact us about this via chat, which you can find in the Help tab. We will look at the situation and try to explain it.
Play 24
Update: After contacting the support staff, it's even worse. They don't even understand what is going on in their company.
This company is going to make the service more complicated and it seems to me that they do not care about customers even if they pay quite a lot for all services and not only telephony.
It seems that programmers try to make life difficult for users every time. After every update for the last year or more, the app deletes all the phones that need to be reauthorized. Paying for some numbers is a good quest for you. If a number can be added to the iPad, it cannot be added to the app on the phone. Re-authorize if you want to switch numbers inside the app you are authorized in. Play at least test what you give users sometimes or hire an optimizer who understands what users need.
Developer Response ,
Hi, contact us about this at ok@pomocplay.pl. We will look at the situation and try to explain it.
App Not Working After Payment – Error Message & No Support
I’ve been trying to access the application for over an hour, but I keep getting the error message: “Oops… It looks like we’re experiencing difficulties. Try again later.”
I already topped up my account and activated the S package, and while it worked for a few minutes, it suddenly stopped. Now, I have no internet access, even when I activate Wi-Fi, and I cannot use the application at all.
I contacted customer support, but they redirected me to another number for technical issues. However, that number doesn’t even ring—there’s no response at all. This is extremely frustrating, especially since I’ve already paid for the service. Please resolve this issue as soon as possible.
Developer Response ,
Please, contact us on ok@pomocplay.pl, we will try to help.
App Privacy
The developer, P4 sp. z o.o. operator sieci Play, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contacts
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
P4 sp. z o.o. (Play) has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- Tasmowa 7 02-677 Warsaw Poland
- Phone Number
- +48 790500500
- zespol.play24@play.pl
- Size
- 131.1 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
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English, Polish, Ukrainian
- Age Rating
- 4+
- Copyright
- © P4 sp. z o.o.
- Price
- Free