Play24 4+
Manage your account
P4 sp. z o.o. operator sieci Play
-
- Free
Screenshots
Description
Do you use Play or Virgin Mobile services?
Download the Play24 app and discover how easily and effortlessly you can manage your numbers.
Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.
Flexibility:
- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.
Security:
- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.
Comfort:
- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.
As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at play24@play.pl if you have any improvements in mind.
We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.
Let’s Play!
What’s New
Version 11.1.0
Register a Play starter kit in just a few moments – simply and conveniently, without unnecessary formalities. The latest version of the app allows you to quickly activate your number, whether you are already a Play customer or are just joining. Update the app now and enjoy unlimited use of P24.
Ratings and Reviews
Terrible app
Such a terrible app! If you are not polish well you can’t use it, but if you go to “Help” it’s in English. They change the rules without informing, I could call local national numbers but now I can’t and it’s asking to pay and took my money without even asking. Terrible. Changing to another network.
Developer Response ,
Hi, please contact us about this via chat, which you can find in the Help tab. We will look at the situation and try to explain it.
Play 24
Update: After contacting the support staff, it's even worse. They don't even understand what is going on in their company.
This company is going to make the service more complicated and it seems to me that they do not care about customers even if they pay quite a lot for all services and not only telephony.
It seems that programmers try to make life difficult for users every time. After every update for the last year or more, the app deletes all the phones that need to be reauthorized. Paying for some numbers is a good quest for you. If a number can be added to the iPad, it cannot be added to the app on the phone. Re-authorize if you want to switch numbers inside the app you are authorized in. Play at least test what you give users sometimes or hire an optimizer who understands what users need.
Developer Response ,
Hi, contact us about this at ok@pomocplay.pl. We will look at the situation and try to explain it.
App Not Working After Payment – Error Message & No Support
I’ve been trying to access the application for over an hour, but I keep getting the error message: “Oops… It looks like we’re experiencing difficulties. Try again later.”
I already topped up my account and activated the S package, and while it worked for a few minutes, it suddenly stopped. Now, I have no internet access, even when I activate Wi-Fi, and I cannot use the application at all.
I contacted customer support, but they redirected me to another number for technical issues. However, that number doesn’t even ring—there’s no response at all. This is extremely frustrating, especially since I’ve already paid for the service. Please resolve this issue as soon as possible.
Developer Response ,
Please, contact us on ok@pomocplay.pl, we will try to help.
App Privacy
The developer, P4 sp. z o.o. operator sieci Play, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contacts
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
-
P4 sp. z o.o. (Play) has identified itself as a trader for this app and confirmed that this product or service complies with European Union law.
- Address
- Tasmowa 7 02-677 Warsaw Poland
- Phone Number
- +48 790500500
- zespol.play24@play.pl
- Size
- 131 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 15.0 or later.
- iPad
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Polish, Ukrainian
- Age Rating
- 4+
- Copyright
- © P4 sp. z o.o.
- Price
- Free