Play24 4+

Manage your account

P4 sp. z o.o. operator sieci Play

    • Free

Screenshots

Description

Do you use Play or Virgin Mobile services?
Download the Play24 app and discover how easily and effortlessly you can manage your numbers.
Not only will you find there the latest special offers and deals, but also a wealth of features to make your life easier.

Flexibility:

- Manage all your Play and Virgin Mobile numbers in a single Play24 app – whatever the service (subscription, mix, pre-paid) and type (fibre internet, Wi-Fi, TV, video services.)
- Activate and check the consumption of packages and services without text codes.
- The intuitive home screen allows you to check your account balance, available Internet and upcoming payment information at a glance.

Security:

- Pay your invoices in a secure manner.
- Resolve issues at your convenience – select from a range of available contact methods with Play and Virgin Mobile.
- Stay up to date with your data usage, package status and activity history, request an Internet package for use when you travel abroad.

Comfort:

- Check out additional packages like PLAY NOW, which allows you to watch TV on any device.
- Use the easy-to-read navigation to find what you need. Find out about the latest special offers and deals tailored to your needs.
- You can easily check the contract end date and see the offer prepared for you as well as chat with a consultant.

As your experience matters to us greatly, we are working on new features and improvements. Be sure to drop us a line at play24@play.pl if you have any improvements in mind.

We hope you enjoy the new app release. Rate us in the app store and share your thoughts on the most useful features.

Let’s Play!

What’s New

Version 10.9.0

With the new app release, the SIM card can be managed even more easily. As of today, you can swap both a traditional SIM card and an eSIM card for an eSIM. And that’s not even all! We care about your comfort, so if you miss out on news about special offers tailored to you, our countdown timer will ensure that you do not miss a thing.

Ratings and Reviews

4.7 out of 5
209.6K Ratings

209.6K Ratings

MonicaZak ,

The only downside is that the app doesn’t have an option to change the language

There are so many clients that are foreigners, it could have an option to change the language for English for example

Developer Response ,

At this time our app is available only in polish because of technical reason. If, apart from that, the app meets your expectations, we will appreciate an update of the rating. 😊

Alx-u ,

Play 24

Update: After contacting the support staff, it's even worse. They don't even understand what is going on in their company.
This company is going to make the service more complicated and it seems to me that they do not care about customers even if they pay quite a lot for all services and not only telephony.

It seems that programmers try to make life difficult for users every time. After every update for the last year or more, the app deletes all the phones that need to be reauthorized. Paying for some numbers is a good quest for you. If a number can be added to the iPad, it cannot be added to the app on the phone. Re-authorize if you want to switch numbers inside the app you are authorized in. Play at least test what you give users sometimes or hire an optimizer who understands what users need.

Developer Response ,

Hi, contact us about this at ok@pomocplay.pl. We will look at the situation and try to explain it.

FlyinLama ,

Package activation

10 hours I waited until my solo XL package option starts. Then I enabled mobile data and it ate all the money and said you don’t have any money so the package connection interrupted. It happened few times, I lost 70 zl in 10 minutes. I described the issue in service centre they said I should have waited longer.. It would be awesome to have some option in the app to prevent any money consumption before the package starts.

Upd. Overall I am still not satisfied with the service.
But hope that I will improve.
The app itself is fast, intuitive and easy to use.

Developer Response ,

We are pleased that you are using our application and everything is ok. Can we expect a slightly higher rating in this situation? We would be very grateful 🥰

App Privacy

The developer, P4 sp. z o.o. operator sieci Play, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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