With the Ooredoo app, you now have a quick and easy way to check your balances, recharge and pay your phone bills.
Whether you’re in Qatar or traveling overseas, the Ooredoo app is your secure companion to manage your accounts and subscriptions and stay in the loop.
Our Help section gives you many ways to reach out and talk to us; we’ll always be glad to hear from you and ensure your Ooredoo experience is the best possible!
Don't forget to keep coming back to check our amazing offers, as there’ll always be something for you!
Check and reserve special Easy-To-Remember numbers directly from the app. Block unwanted SMS senders with a single click. Request Home internet installation. And so much more!
Our app is the best way to complement your experience with Qatar's best and most reliable network.
Ooredoo Qatar may require access to your physical steps count using Health App and/or HealthKit to allow some sports offers and features. We will notify you for permission when/if access to this information is needed.
This version includes many more enhancements and bug fixes to improve your experience and performance of the app. We're constantly working on our app experience to make it the best possible!
Ratings and Reviews
Very useful but needs improvement
You can do everything on this app. But it is very slow, especially when logging in. It crashes around 1/10 of the times. Also in in every new update with new look, they update some of the features and if you want to use the old features which is not updated, user have to use more clicks till he reaches the same feature which he used to reach faster. Thank you.
Customer Service Nightmare
I recently had an extremely frustrating experience with Ooredoo while traveling. Before my trip, I had specifically arranged for international minutes to ensure I could stay connected, only to find the service abruptly cancelled without any warning. Being overseas, this left me in a precarious position, unable to make essential calls.
The situation turned from inconvenient to intolerable when I tried to reach out to their customer service. With no ability to call, I was entirely dependent on them to initiate contact. The response time was exasperatingly slow, exacerbating the situation and leaving me feeling neglected and undervalued as a customer.
For a service that had already been paid for, this lapse in reliability and the subsequent lack of prompt support is inexcusable. It's alarming how unprepared Ooredoo seems to be in handling such critical issues for traveling customers. My experience points to a need for substantial improvement in customer service responsiveness and reliability, especially for travelers who rely on their phone service the most when they are abroad
Errors and slowness noticed
I have been a frequent user of this app. But of late this app is very slow and unable to use becoz of errors. I was trying a live chat now and on the third attempt I was taken to a screen which says no one in queue but no chat window appears.
I made a bill payment and got a message saying successful but another message said payment failed. But my account was debited. I checked my bill balance and there is no change. So I again made a payment and then I learned that the first one was successful. Now I have excess cash with ooredoo.
Usually if I pay my bills within 14 days of billing, I get 4 GB of free data. It’s not updated in my account.
What’s happening here??
Someone has to look into these issues or people will be reluctant to use the site despite of all the advertisements
Developer Response ,
Hi,We are sorry to hear that, please send us an email to email@example.com with more details of your account so that we can help
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
Privacy practices may vary based on, for example, the features you use or your age. Learn More
- 225.2 MB
- Requires iOS 14 or later.
- iPod touch
- Requires iOS 14 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
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