Ooredoo Qatar 4+

Manage your Ooredoo services

Ooredoo

Designed for iPhone

    • Free

iPhone Screenshots

Description

Everything you need to manage all your mobile services in one place! Find deals, track subscriptions, & so much more!

Everything you need to manage all your mobile services in one place! Find deals, track subscriptions, & so much more!

The Ooredoo app is the best way to complement your experience with Qatar's most reliable mobile network. Whether you’re in the country or travelling overseas, this will be your secure companion to manage your accounts, check your daily spending, monitor your data roaming plan usage, and subscribing to a variety of add-ons.

Check balances, recharge your prepaid plan, and pay your phone bills quickly and easily. Simply download the app, register or log in to your existing account, and you will be able to track usage, reserve your favourite number for a new eSIM, block unwanted SMS senders, and more with a single hit of a button.

Request home internet installation to your desired location or upgrade your current Home+ plan using the app to get more benefits and ensure a constant connection with your family and friends.

Visit our eShop to find incredible phone deals and receive Nojoom points with every purchase you make! Buy the latest devices from smartphones, tablets, or accessories and collect reward points that you can redeem at your convenience either from Ooredoo or any of our loyalty programme partners.

Our Help section provides several methods of contacting us, including chatting to our dedicated support agents via our live chat feature, via WhatsApp, email, or via a call; we’ll always be glad to hear from you to ensure your Ooredoo experience is up to standards!

On top of that, you can utilize our handy online directory and get quick access to a massive list of contact numbers for the services you might need.

Don't forget to visit the app on a regular basis to learn about any updates and check out our unmatched postpaid deals, as we're constantly adding new offers that will surely catch your eye.

Ooredoo Qatar may require access to your physical steps count using the Health App and/or HealthKit to allow some sports offers and features. We will notify you for permission when and if access to this information is required.

What’s New

Version 4.12.0

We're excited to introduce our latest update of the Ooredoo app! We have added new features to this version including a revamped login interface, streamlined registration, and improved overall user journeys.

Part of our commitment to our valued customers is to listen and work closely with our dedicated experts to deliver a more comprehensive user experience, ensuring a smoother and a more intuitive process.

We value your opinion! If you have any feedback while using this app, don't hesitate to share it with us at: customer.service@ooredoo.qa

Ratings and Reviews

4.0 out of 5
16.5K Ratings

16.5K Ratings

DietBudangBudzPuds ,

Unable to Load because of No Internet

Having a regular load/data is a necessity as we all know, especially when you are outside, you need communication and also an internet for ways like google maps or waze for location. But how can you have these if you couldn’t log in to ooredoo and be able to recharge your load and or data. So I guess, this should be the one to be improved in ooredoo. Other than that, all are okay.

user5515 ,

Customer Service Nightmare

I recently had an extremely frustrating experience with Ooredoo while traveling. Before my trip, I had specifically arranged for international minutes to ensure I could stay connected, only to find the service abruptly cancelled without any warning. Being overseas, this left me in a precarious position, unable to make essential calls.

The situation turned from inconvenient to intolerable when I tried to reach out to their customer service. With no ability to call, I was entirely dependent on them to initiate contact. The response time was exasperatingly slow, exacerbating the situation and leaving me feeling neglected and undervalued as a customer.

For a service that had already been paid for, this lapse in reliability and the subsequent lack of prompt support is inexcusable. It's alarming how unprepared Ooredoo seems to be in handling such critical issues for traveling customers. My experience points to a need for substantial improvement in customer service responsiveness and reliability, especially for travelers who rely on their phone service the most when they are abroad

QtrFbi ,

New updated app

I do believe the previous one is much better than the current one .. at least when you open the app you can see all numbers / services that you have and find out the bills for each number or service you have!! While in the new one it’s more complicated and you have to enter the ID No with the service or phone number to see the bill of the same ?? Also, I have seen that, the only option is to pay the bill and CAN NOT see the details of the same !!??
Based on the aforesaid, I believe when we release any update of our app, we have to think how to make it easier for our end users rather than make it more complicated to them !! What U guys are doing and who is suggesting such things to you guys!! They have to be terminated and replace them with someone can really make better changes to make our life easier .

App Privacy

The developer, Ooredoo, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location

Data Linked to You

The following data may be collected and linked to your identity:

  • Location

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Location
  • Identifiers
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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