Ooredoo Money

Name: Ooredoo Money
Rating: 4.8 (60901 reviews)
Author: Ooredoo

Digital financial freedom

Only for iPhone

Free

61k Ratings
Age Rating

9+
Years
Chart

No. 2
Finance
Developer

Ooredoo
Language

EN
+ 1 More
Size

138.3
MB

iPhone

A simple, secure and easy way to stay connected with your money via Ooredoo network. Ooredoo Mobile Money (OMM) app is a free app that offers a convenient means to send money, buy airtime, make payments and manage your money account. You can access free cash deposits, save and send your money safely and withdraw cash from any QNB ATM. We offer you one of the best exchange rates with a competitive fee, for sending money to over 198 countries from Qatar.

Ratings & Reviews

4.8

out of 5

61k Ratings

Poor Customer Service
16/04/2023
mskkhalid
The app is good but only if your transfer gets through. If you money does not reach the recipient which has happened with me in two different cases then you are on your own. You will only receive apologies from the customer service and they will literally do nothing about it. In my case one of my transfer made to my own bank account in Pakistan has been stuck for 2 complete months and every time I call them they ask me to wait say 2 days, 3 days, one week and it has literally been 60 days that my money is stuck with them and I am not even sure that I will ever recover it. Same is happening on another transfer to Sweden. Transfer at your own risk !!!
Poor Customer Service
16/04/2023
mskkhalid

The app is good but only if your transfer gets through. If you money does not reach the recipient which has happened with me in two different cases then you are on your own. You will only receive apologies from the customer service and they will literally do nothing about it. In my case one of my transfer made to my own bank account in Pakistan has been stuck for 2 complete months and every time I call them they ask me to wait say 2 days, 3 days, one week and it has literally been 60 days that my money is stuck with them and I am not even sure that I will ever recover it. Same is happening on another transfer to Sweden. Transfer at your own risk !!!
Very Bad Experience and unhelpful customer care service
28/12/2023
mohammadHarun132
I was sent money 11th December2023 and I was received sms from ooredoo money app my money was received 12th December after 20th December my mom go bank for money and they are saying money still not received. After i call Ooredoo money customer care and they are saying my bank address can’t find. That’s why money was not received. So i give them my bank statement and customer care agent said okay after 2 days your money will go. Then I’m waiting 2 days but still money not received then 22th December again I’m calling customer care and I asked them why not received my money and they are said now your account is wrong. But was sent money many times same account. Then I said okay give me money refund 24th December and they said okay under 2 days your money will add your ooredoo account but still not received then again I was calling customer care 26 December and they are saying we already sent mail wait more 2 days and today is 28th December again i am calling customer care and they are saying wait more time…😡😡

Developer Response
Hi, we are sorry to hear that please contact us at customer.service@ooredoo.qa with your account details so we can assist you further.
Very Bad Experience and unhelpful customer care service
28/12/2023
mohammadHarun132

I was sent money 11th December2023 and I was received sms from ooredoo money app my money was received 12th December after 20th December my mom go bank for money and they are saying money still not received. After i call Ooredoo money customer care and they are saying my bank address can’t find. That’s why money was not received. So i give them my bank statement and customer care agent said okay after 2 days your money will go. Then I’m waiting 2 days but still money not received then 22th December again I’m calling customer care and I asked them why not received my money and they are said now your account is wrong. But was sent money many times same account. Then I said okay give me money refund 24th December and they said okay under 2 days your money will add your ooredoo account but still not received then again I was calling customer care 26 December and they are saying we already sent mail wait more 2 days and today is 28th December again i am calling customer care and they are saying wait more time…😡😡
Developer Response 28/01/2025
Hi, we are sorry to hear that please contact us at customer.service@ooredoo.qa with your account details so we can assist you further.
Best Experience
05/04/2023
SmuskQatar
I have been using Ooredoo Money Remittance to send money to my family overseas and I was extremely impressed with the customer experience. The app was easy to use and the process was quick and efficient. The customer service was also top-notch. They were very helpful and answered all my questions quickly and thoroughly. The fees were also very reasonable and the exchange rate was competitive. Overall, I had a superb experience with Mobile Remittance and would highly recommend it to anyone looking for a reliable and convenient way
Best Experience
05/04/2023
SmuskQatar

I have been using Ooredoo Money Remittance to send money to my family overseas and I was extremely impressed with the customer experience. The app was easy to use and the process was quick and efficient. The customer service was also top-notch. They were very helpful and answered all my questions quickly and thoroughly. The fees were also very reasonable and the exchange rate was competitive. Overall, I had a superb experience with Mobile Remittance and would highly recommend it to anyone looking for a reliable and convenient way
Worst service and on hold transfer
07/10/2022
faziraheem
I have transferred money to india yesterday after filling all the required datas… it showed as processed successfully and when I tried to follow up the transfer status today it shows ON HOLD… I didn’t received any notification by sms or email regarding hold…then the reason for on hold is additional information to be provided like they ask mandatory fill as your grand father name etc hectic service and more over they showed exchange rate as more but they will charge QAR 17-18 for my case and QAR 3 charged for debit card used to transfer wallet… totally I paid QAR 20 extra if u using other exchange apps like AlZaman you May pay max by QAR 15… and here one day max transfer limit is QAR 5,000/- only and u will not know when u will receive on home country account they says next working day but my case it didn’t… my personal experience, I will never use this app again for money transfer… just hectic
Worst service and on hold transfer
07/10/2022
faziraheem

I have transferred money to india yesterday after filling all the required datas… it showed as processed successfully and when I tried to follow up the transfer status today it shows ON HOLD… I didn’t received any notification by sms or email regarding hold…then the reason for on hold is additional information to be provided like they ask mandatory fill as your grand father name etc hectic service and more over they showed exchange rate as more but they will charge QAR 17-18 for my case and QAR 3 charged for debit card used to transfer wallet… totally I paid QAR 20 extra if u using other exchange apps like AlZaman you May pay max by QAR 15… and here one day max transfer limit is QAR 5,000/- only and u will not know when u will receive on home country account they says next working day but my case it didn’t… my personal experience, I will never use this app again for money transfer… just hectic

A new Ooredoo Money experience is here—simpler, clearer, and more secure. • Enjoy easier navigation and a refreshed experience. • Send money with clearer beneficiary management, flexible transfer options, transparent rates and fees, and real-time transaction updates. • Recharge Hala, Shahry, and international numbers with improved payment options. View balances, expiry dates, bills, due dates, and scheduled payments. • Manage your cards and complete payments with the new checkout experience.

Version 5.0.01 23 hr ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Ooredoo
Size: 138.3 MB
Category: Finance
Compatibility: Requires iOS 13.0 or later.

iPhone
Requires iOS 13.0 or later.

iPod touch
Requires iOS 13.0 or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and Arabic
Age Rating: 9+

9+

Learn More

Infrequent
Mature or Suggestive Themes