Western Union Send Money QA 4+

I send a lot of money to my country it is very good, usually bu second transportation may ten minutes can pick up but sometimes a few days still not, and right now they have some difficulty technical digital service after I send money when I check the website, but they don’t have any alarm inside the app.

Hi Nomo. Sorry for any inconvenience you went through. The issue is not clear enough. Kindly contact us via your registered email at DigitalAppSupportMEPA@westernunion.com and provide us with the following data: App's country (Qatar), full name, mobile number, MTCN, date of transaction. We will check it and get back to you asap. Thank you

Fast service but!! A direct commission, a currency conversion commission, and an additional commission are taken when sending in dollars. All of these additional fees must be calculated to calculate the total commission. Also, sometimes the recipient goes to the branch to be surprised that there are branches designated for receiving in dollars and branches designated for receiving in the local currency, which is very tiring and annoying if you find out late, especially if the distance to go to the branch is long. This must be announced very clearly within the application itself when the sender sends the currency.

خدمة سريعة ولكن !! يتم اخذ عمولة مباشرة وعمولة تحويل عملة وعمولة اضافية عند الارسال بالدولار، يجب حساب كل تلك الرسوم الاضافية لحساب مجموع العمولة، كما انه احيانا يذهب المستلم للفرع ليفاجئ بأن هناك فروع مخصصة للاستلام بالدولار وفروع مخصصة للاستلام بالعملة المحلية وهو امر مرهق جدا ومزعج اذا عرفته متأخرا خصوصا ان كانت المسافة كبيرة للذهاب للفرع، يجب الإعلان عن ذلك بكل وضوح ضمن التطبيق نفسه عند قيام المرسل بإرسال العملة

مرحبا بك يا عزيزي، نأسف لأي إزعاج قد تعرضت له. لا توجد عمولات إضافية أو مخفية، نرجو منك التواصل معنا على wu.support@alfardanexchange.com.qa وموافاتنا باسمك كاملا، ورقم هاتفك، ورقم وثيقة هويتك، ورقم تتبُّع الحوالة وتفاصيل مشكلة العمولة التي تواجهك. وسوف نفحص الأمر ونعمل على مساعدتك على الفور. شكرا لك

Would never recommend this to my family or friends. Literally called them 25 times, for holding my amount and needed the receivers (Identity card), and had to wait for 60+ mins every time they transferred my call. I called the Western Union in my country and asked is there is any verification required of my receivers, and they said NO. But after I made the transaction I got an email about the amount to be hold by Western Union, and for almost 7 days I literally called them everyday! It was an urgent transaction. Would never ever use this again, hopefully you fix your problems. You could just ask the receivers information before making the transaction. 👎🏻

Hello Jimmy. Sorry for any inconvenience you went through. No verification is needed. However, sender must type exact name of receiver as it is on receiver’s ID card. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with the following: App’s country (Qatar), your registered email, MTCN, date of transaction. We will check it, and get back to you asap.