Western Union Send Money QA

Name: Western Union Send Money QA
Rating: 4.8 (10735 reviews)
Author: Western Union Holdings, Inc.

Money transfers quick and easy

Only for iPhone

Free

11K Ratings
Ages

4+
Years
Category

Finance
Developer

Western Union Holdings, Inc.
Language

EN
+ 6 More
Size

270
MB

iPhone

Fast and safe money transfers With the Western Union mobile app, you can send money abroad at the best exchange rates. Make online transfers to 200 countries and territories^ around the world via our app, hassle-free. Here’re the key features of Western Union app: • Three-step customer registration • Easy biometric login to access your profile • Convenient online ID verification process • Transfer money in minutes** using your debit card issued in Qatar. • Quick resend option for repeat transfers • Track your transfer status in just a click • Share transaction details with receivers via WhatsApp, email, SMS, etc. • Get transfer updates via SMS and emails • Prompt customer support for your questions • Access the application in Arabic language • Check current fees*and exchange rates instantly • Save receivers details to resend money easily • Ability to resume incomplete transfers • Find nearby agent locations Download the app now and transfer your money safely with us. For more details, visit westernunion.com. ^ Network Data as of September 30, 2017. * Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any). FX gains apply. **Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply. When you send money with Western Union, you get great rates for senders and no fees for recipients. Send a money transfer home to your recipient’s bank or mobile money provider or in cash. Western Union has offices around the world and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237. Do you have questions about our services? Contact one of our nearby Western Union agent location. Use our agent location finder to find one nearby or call our service centre tel:+17203321000. Additional third-party charges may apply.

Ratings & Reviews

4.8

out of 5

11K Ratings

Very good app but still need improvement
05/06/2020

Nomo12345
I send a lot of money to my country it is very good, usually bu second transportation may ten minutes can pick up but sometimes a few days still not, and right now they have some difficulty technical digital service after I send money when I check the website, but they don’t have any alarm inside the app.

Developer Response
Hi Nomo. Sorry for any inconvenience you went through. The issue is not clear enough. Kindly contact us via your registered email at DigitalAppSupportMEPA@westernunion.com and provide us with the following data: App's country (Qatar), full name, mobile number, MTCN, date of transaction. We will check it and get back to you asap. Thank you
Very good app but still need improvement
05/06/2020

Nomo12345

I send a lot of money to my country it is very good, usually bu second transportation may ten minutes can pick up but sometimes a few days still not, and right now they have some difficulty technical digital service after I send money when I check the website, but they don’t have any alarm inside the app.
Developer Response 06/06/2020
Hi Nomo. Sorry for any inconvenience you went through. The issue is not clear enough. Kindly contact us via your registered email at DigitalAppSupportMEPA@westernunion.com and provide us with the following data: App's country (Qatar), full name, mobile number, MTCN, date of transaction. We will check it and get back to you asap. Thank you
Fast service but with hidden fees and branch surprises
30/07/2024

Nas2066
Fast service but!! A direct commission, a currency conversion commission, and an additional commission are taken when sending in dollars. All of these additional fees must be calculated to calculate the total commission. Also, sometimes the recipient goes to the branch to be surprised that there are branches designated for receiving in dollars and branches designated for receiving in the local currency, which is very tiring and annoying if you find out late, especially if the distance to go to the branch is long. This must be announced very clearly within the application itself when the sender sends the currency.خدمة سريعة ولكن !! يتم اخذ عمولة مباشرة وعمولة تحويل عملة وعمولة اضافية عند الارسال بالدولار، يجب حساب كل تلك الرسوم الاضافية لحساب مجموع العمولة، كما انه احيانا يذهب المستلم للفرع ليفاجئ بأن هناك فروع مخصصة للاستلام بالدولار وفروع مخصصة للاستلام بالعملة المحلية وهو امر مرهق جدا ومزعج اذا عرفته متأخرا خصوصا ان كانت المسافة كبيرة للذهاب للفرع، يجب الإعلان عن ذلك بكل وضوح ضمن التطبيق نفسه عند قيام المرسل بإرسال العملة

Developer Response
مرحبا بك يا عزيزي، نأسف لأي إزعاج قد تعرضت له. لا توجد عمولات إضافية أو مخفية، نرجو منك التواصل معنا على wu.support@alfardanexchange.com.qa وموافاتنا باسمك كاملا، ورقم هاتفك، ورقم وثيقة هويتك، ورقم تتبُّع الحوالة وتفاصيل مشكلة العمولة التي تواجهك. وسوف نفحص الأمر ونعمل على مساعدتك على الفور. شكرا لك
Fast service but with hidden fees and branch surprises
30/07/2024

Nas2066

Fast service but!! A direct commission, a currency conversion commission, and an additional commission are taken when sending in dollars. All of these additional fees must be calculated to calculate the total commission. Also, sometimes the recipient goes to the branch to be surprised that there are branches designated for receiving in dollars and branches designated for receiving in the local currency, which is very tiring and annoying if you find out late, especially if the distance to go to the branch is long. This must be announced very clearly within the application itself when the sender sends the currency.خدمة سريعة ولكن !! يتم اخذ عمولة مباشرة وعمولة تحويل عملة وعمولة اضافية عند الارسال بالدولار، يجب حساب كل تلك الرسوم الاضافية لحساب مجموع العمولة، كما انه احيانا يذهب المستلم للفرع ليفاجئ بأن هناك فروع مخصصة للاستلام بالدولار وفروع مخصصة للاستلام بالعملة المحلية وهو امر مرهق جدا ومزعج اذا عرفته متأخرا خصوصا ان كانت المسافة كبيرة للذهاب للفرع، يجب الإعلان عن ذلك بكل وضوح ضمن التطبيق نفسه عند قيام المرسل بإرسال العملة
Developer Response 02/08/2024
مرحبا بك يا عزيزي، نأسف لأي إزعاج قد تعرضت له. لا توجد عمولات إضافية أو مخفية، نرجو منك التواصل معنا على wu.support@alfardanexchange.com.qa وموافاتنا باسمك كاملا، ورقم هاتفك، ورقم وثيقة هويتك، ورقم تتبُّع الحوالة وتفاصيل مشكلة العمولة التي تواجهك. وسوف نفحص الأمر ونعمل على مساعدتك على الفور. شكرا لك
Unnecessary verification. Poor management
18/05/2020

Jimmy, Munch
Would never recommend this to my family or friends. Literally called them 25 times, for holding my amount and needed the receivers (Identity card), and had to wait for 60+ mins every time they transferred my call. I called the Western Union in my country and asked is there is any verification required of my receivers, and they said NO. But after I made the transaction I got an email about the amount to be hold by Western Union, and for almost 7 days I literally called them everyday! It was an urgent transaction. Would never ever use this again, hopefully you fix your problems. You could just ask the receivers information before making the transaction. 👎🏻

Developer Response
Hello Jimmy. Sorry for any inconvenience you went through. No verification is needed. However, sender must type exact name of receiver as it is on receiver’s ID card. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with the following: App’s country (Qatar), your registered email, MTCN, date of transaction. We will check it, and get back to you asap.
Unnecessary verification. Poor management
18/05/2020

Jimmy, Munch

Would never recommend this to my family or friends. Literally called them 25 times, for holding my amount and needed the receivers (Identity card), and had to wait for 60+ mins every time they transferred my call. I called the Western Union in my country and asked is there is any verification required of my receivers, and they said NO. But after I made the transaction I got an email about the amount to be hold by Western Union, and for almost 7 days I literally called them everyday! It was an urgent transaction. Would never ever use this again, hopefully you fix your problems. You could just ask the receivers information before making the transaction. 👎🏻
Developer Response 19/05/2020
Hello Jimmy. Sorry for any inconvenience you went through. No verification is needed. However, sender must type exact name of receiver as it is on receiver’s ID card. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with the following: App’s country (Qatar), your registered email, MTCN, date of transaction. We will check it, and get back to you asap.
Very user friendly method of transfer
28/08/2024

Mohdaliya
I have been using western union to transfer money to my other bank accounts outside Qatar. The service is very easy to use and the money gets credited into my bank accounts outside Qatar instantaneously. I’m very happy with the service

Developer Response
Hello dear Mohdaliya, thank you so much for your feedback.
Very user friendly method of transfer
28/08/2024

Mohdaliya

I have been using western union to transfer money to my other bank accounts outside Qatar. The service is very easy to use and the money gets credited into my bank accounts outside Qatar instantaneously. I’m very happy with the service
Developer Response 30/08/2024
Hello dear Mohdaliya, thank you so much for your feedback.

With the Western Union mobile app, you can send money abroad at the best exchange rates. Make online transfers to 200 countries and territories^ around the world via our app, hassle-free. Here’re the key features of Western Union app:

Version 3.5

3 Oct

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
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Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
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- Contact Info
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- Identifiers
- Usage Data
- Sensitive Info
- Other Data
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

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Western Union Send Money QA

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Ratings & Reviews

What’s New

Version 3.5

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

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