Western Union Send Money QA 4+

Money transfers quick and easy

Western Union Holdings, Inc.

    • Free

iPhone Screenshots

Description

With the Western Union mobile app, you can send money abroad at the best exchange rates. Make online transfers to 200 countries and territories^ around the world via our app, hassle-free.

Here’re the key features of Western Union app:

• Three-step customer registration
• Easy biometric login to access your profile
• Convenient online ID verification process
• Transfer money in minutes** using your debit card issued in Qatar.
• Quick resend option for repeat transfers
• Track your transfer status in just a click
• Share transaction details with receivers via WhatsApp, email, SMS, etc.
• Get transfer updates via SMS and emails
• Prompt customer support for your questions
• Access the application in Arabic language
• Check current fees*and exchange rates instantly
• Save receivers details to resend money easily
• Ability to resume incomplete transfers
• Find nearby agent locations

Download the app now and transfer your money safely with us. For more details, visit westernunion.com.
^ Network Data as of September 30, 2017.

* Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees and foreign exchange rates may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice. Subject to applicable taxes (if any). FX gains apply.

**Funds may be delayed or services unavailable based on certain transaction conditions, including amount sent, destination country, currency availability, regulatory and foreign exchange issues, required receiver action(s), identification requirements, Agent location hours, differences in time zones, or selection of delayed options. Additional Restrictions may apply.

When you send money with Western Union, you get great rates for senders and no fees for recipients. Send a money transfer home to your recipient’s bank or mobile money provider or in cash.

Western Union has offices around the world and is headquartered in Denver, 7001 E. Belleview, Denver, CO 80237.

Do you have questions about our services? Contact one of our nearby Western Union agent location. Use our agent location finder to find one nearby or call our service centre tel:+17203321000.

Additional third-party charges may apply.

What’s New

Version 2.2

Thanks for your feedback. Here’s what’s exciting in our latest app release:
- User friendly interface for a seamless experience
- Three-step customer registration
- Option to save debit card details for faster transfer
- Ability to resume incomplete transfers

Ratings and Reviews

4.8 out of 5
9.7K Ratings

9.7K Ratings

Nomo12345 ,

Very good app but still need improvement

I send a lot of money to my country it is very good, usually bu second transportation may ten minutes can pick up but sometimes a few days still not, and right now they have some difficulty technical digital service after I send money when I check the website, but they don’t have any alarm inside the app.

Developer Response ,

Hi Nomo. Sorry for any inconvenience you went through. The issue is not clear enough. Kindly contact us via your registered email at DigitalAppSupportMEPA@westernunion.com and provide us with the following data: App's country (Qatar), full name, mobile number, MTCN, date of transaction. We will check it and get back to you asap. Thank you

Jimmy, Munch ,

Unnecessary verification. Poor management

Would never recommend this to my family or friends. Literally called them 25 times, for holding my amount and needed the receivers (Identity card), and had to wait for 60+ mins every time they transferred my call. I called the Western Union in my country and asked is there is any verification required of my receivers, and they said NO. But after I made the transaction I got an email about the amount to be hold by Western Union, and for almost 7 days I literally called them everyday! It was an urgent transaction. Would never ever use this again, hopefully you fix your problems. You could just ask the receivers information before making the transaction. 👎🏻

Developer Response ,

Hello Jimmy. Sorry for any inconvenience you went through. No verification is needed. However, sender must type exact name of receiver as it is on receiver’s ID card. Kindly contact us at DigitalAppSupportMEPA@westernunion.com and provide us with the following: App’s country (Qatar), your registered email, MTCN, date of transaction. We will check it, and get back to you asap.

Jgbasbous ,

Can be better

I do not deny the ease and practicality of your application however, it would be great to have the reasons of rejection of any transaction right away so we don’t just guess, is it due to exceeding the quota, or wrong pin, or whatever reason may be.
Thank you

Developer Response ,

Hello dear Jgbasbous,thank you so much for your valuable feedback and suggestions.

App Privacy

The developer, Western Union Holdings, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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