Doctor Anywhere - Telehealth 17+

With 4 kids with various bugs on and off, I find it convenient to use this app to get a quick consultation and MC/memo. I have had around 10 consultations to date, all were attended within 5 mins by polite doctors. It is not necessary to purchase meds from them if you already have them. For delivery I asked for, I find the timing to be reasonable, within 3 hours.

A suggestion for improvement is perhaps to provide a prescription memo, which would allow users the option to get meds from a pharmacy instead, although that would be inconvenient and I believe some would just buy meds from DA if they need it immediately. DA should perhaps do a study to see if it is financially feasible.

Hi there! Thank you for taking the time to leave us a kind rating! We're glad to know we had served you well! Warm Regards, Doctor Anywhere

I strongly do not recommend this Doctor Anywhere app. The medication cost is way much higher than those at the usual pharmacy! I understand there is price difference between different medical brands. However, using this app, I have no choice but to either purchase the expensive medicines from their platform or waste the consultation fee for nothing (note that total time spent through video consultation was less than 3 min consultation, including the verification). There are no available options to opt for a prescription letter, even for the chronic disease such as hypertension. Is this the way the company make fast profit from consumers by overcharging? I wrote to the support team and there was no follow up on my queries despite my several reminders after two days! Is this the way Doctor Anywhere treat their customer? After this incident, I did survey and realised there are a few similar apps out there, which offers prescription letters for chronic disease. So, please think twice before using this app! Hope this write up can help others from repeating the same mistake that I have gone through.

Dear sgsg_24,
We are sorry to hear that you did not find our app helpful. We have taken note of your review and will share your feedback to the team.

Sincerely,
Doctor Anywhere Team

I usually use whitecoat app, but there were no doctors available on that app, probably due to the omicron surge.

I waited 5 minutes on this app, And I was attended to by Dr Andrew Fang from intermedical 24 hr clinic. I was in self isolation I had no headphones or microphone for my phone, and the ambient noise was pretty bad on my side but he could catch what I was saying . He was able to explain things clearly and he conducted the telemedicine session in a calm and professional manner. He was rather ingenious in summarising my options regarding art testing, I must say. Overall I was quite pleased with the interaction experience and I felt that my medical needs were attended to and I got what I needed.

Whether you meet a good doc on this app or not, frankly it’s luck - you can meet doctors with poor bedside manners even in person as well.

The app experience was ok too, video and sound was clear. I would comment though that the app should prompt to allow video and microphone upon installation, not at the point when the doctor is waiting to see me.

I did not request for meds, so I cannot comment on the delivery time for medication.

Hi there, thank you for taking the time to leave this kind review. We're very heartened to know that we had served you well. Wishing you a speedy recovery! Warm Regards, Doctor Anywhere