GetGo Carsharing 4+

6 months user review.

I have been using GetGo Carsharing for almost 6 months now to ferry my children to school in the morning. Overall, I like the idea where I can book just 1 hour for short usage and I do not need to worry about maintenance of car, season parking, petrol etc. The car are generally clean although sometimes some inconsiderate user still left rubbish behind but the apps allowed you to feedback with photos and they will have people clean up the car.

Not all car condition is good but overall you can report the condition so that they can take the car offline for repair. However I do not like their Hybrid car because I have bad experience from their Sienta Hybrid (same car 3 times) couldn’t start and have to spend up to 20mins on the apps troubleshooting with their support which so far have managed to resolve. I have since skip booking that car.

Overall, users of GetGo has to be considerate in keeping the car clean and report any fault found timely so that the community get to enjoy the ride. I will continue to support this GetGo service as it significantly helps reducing the expenses of owning a car.

Great app but something it failed.

Have been using the app for slightly more than 1yr, overall I’m happy with the cleanliness of the car and conditions as compared to TribeCar. But one thing that I face issue is connecting to the car using the app. I frequently have to off and on my Bluetooth in order to get connected to the car before I can unlock. I recall my recently booking where I park the car in the open parking lot where there was no shelter and no umbrella. After I ran to the car, GetGo app cannot connect to the car, I off/on Bluetooth and it didn’t connect. So I have to end-task the app and re-connect Bluetooth again. So I was all wet by the time I get in. ☹️. Using app to lock/unlock is the way moving forward, it is convenient. So I hope GetGo can look in this connectivity issue and meanwhile considering providing remote (although it has it set of drawback like lost, battery). If it will great during rental period, if we given remote/key, we can more easily get the door open while connectivity issue is being look at.

Need to Access current Booking via Offline (To connect to Car)

Today booked Ssangyong XLV with GetGo Carsharing, I always loved the car and it was a smooth ride today to City Square mall, But the issue is with GetGo Mobile Application, Basement Parking of City Square mall has no Mobile data ( Not sure whether due to my M1 eSim ), But GetGo Application is doing Api calls to its Backend to fetch data during app initialization, since no internet the app stuck at first GetGo design page, I had to enter the mall to access Mall Wifi and then open the app then open the booking, Then come back to car park and finally i could connect to car via bluetooth! And Lock Phew! GetGo team, Kind request (I made the same via Live chat too), When an user books any car, Please make current booking ( to connect to car ) to be available in offline, Also make this booking available even before doing all your api call at app initialization! That way connecting to car from place without intenet will be a breeze! Giving 5 Star anyways for their efforts!!!

Developer Response ,

Hey Vishal, thanks for leaving us a review! We'll definitely take note of your feedback and work on improving our service to bring you a better GetGo experience. Hope you continue to enjoy the #FreedomToDrive with us! 🙌