Changi App 17+

Travel info, Tax-free shopping

Changi Airport Group (Singapore)

Designed for iPhone

    • Free

iPhone Screenshots


Changi App is your handy concierge for a delightful visit to Changi Airport and Jewel – whether you are travelling, or not. With Changi App, you can have access to the latest flight and airport information, track your baggage, purchase travel essentials, book events and attractions tickets, enjoy duty-free shopping, and redeem exclusive membership privileges, all at your fingertips!

Key features:
• Travel at ease with real-time flight updates, useful travel resources, and convenient services. 
• Enjoy GST-absorbed shopping and Changi Rewards privileges as you transact seamlessly with Changi Pay at participating stores in Changi Airport and Jewel. 
• Skip the queue and pre-book attractions, events, or activities tickets at Changi Airport and Jewel.
• Check car park availability and charges, redeem parking promotions or purchase discounted parking for your visit to Changi Airport and Jewel. 
• Learn about the latest happenings and promotions at Changi Airport and Jewel!

What’s New

Version 3.3.1

Just adding some sprinkles of magic behind the scenes to create more effortless and enriching experiences with new boosted capabilities.

Ratings and Reviews

4.7 out of 5
27.1K Ratings

27.1K Ratings

Kooliodream ,

Frustrating to use!!!!

I look up for information for my flights and to shop for duty free stuffs but it seems to load slowly and not user friendly. It never even gives hint that it’s loading! It just shuts me out! Such bad interface ! I thought for such a big and world class company it should provide a much better experience whether in shopping or looking for information online. Very frustrating to use! Pls develop your app better for a better customersentric experience!

Developer Response ,

Hi there, may I check if the loading and crash issues happened while you're shopping for duty-free items? Could you please give us more details at so that we may investigate further. Thank you.

wheelon50 ,


之前我常使用贵网页来查询有关班机状况,网页很直接的出现我要的查询,至少这个网页是给有需要知道航班的资讯,现在这个网页一开始就出现很多有关机场的活动资讯,我需要华点时间去找航班查询,而且有几次出现资讯错误error, 不知是否可简化主页的页面设计,让那些要去除了航班查询之外有关机场的好去处有一个主要的选择点,在点击那个点之后才出现那些与航班无关的信息,这样如果只想查询航班资料就简单多了,希望这个小小建议能帮助真正要查询航班的人有个简单方便易懂的网页。谢谢

JennLeeOng ,

Apps always not loading

This has happened too many times at the airport when I was trying to use the app to scan for my rewards or to join the draw. The app just kept showing it is loading but not getting to the QR. i was once told by the Bengawan Solo shop staff to delete and reload the apps, it worked once and never again, it was troublesome to do so, too. That was after standing in the shop for like 15 mins. Happened again when I tried to pay for TWG and DFS and other shops. It was like they didnt want to give you the points or letting u join the draw. Had tried both data network or airport wifi. Had to hold up the queue while trying to make the apps work, its frustrating!

Developer Response ,

Hi there, we're sorry to hear that you're experiencing issues with the Changi App. We have released a new app update (3.2.0) which has been packed with feature enhancements and bug fixes. You are encouraged to update your app to this latest version for a better app experience. If you continue to face issues, please reach out to us at with your device information (device model and OS version) so we can assist you further.

App Privacy

The developer, Changi Airport Group (Singapore), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • User Content
  • Search History
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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