Trip.com: Flight, Hotel, Train

Name: Trip.com: Flight, Hotel, Train
Rating: 4.5 (7090 reviews)
Author: Trip.com Travel Singapore Pte. Ltd.

Travel Deals & Ticket Booking

Free

7.1k Ratings
Age Rating

13+
Years
Chart

No. 2
Travel
Developer

Trip.com Travel Singapore Pte. Ltd.
Language

EN
+ 24 More
Size

174.3
MB

Rated 'Excellent' on Trustpilot. The Trip.com app is your trusted travel companion whenever and wherever you are. Get the app now to create your perfect trip at a fantastic price! #Why is the Trip.com App Trust-worthy? 24/7 SERVICE GUARANTEE ► You can rely on timely customer support and post-booking protection with our 24/7 service guarantee. Our awarding-winning customer support helps every customer with a stress-free trip. 24 LANGUAGES SUPPORTED ► Switch the app to your native language and manage all your bookings with ease. 31 CURRENCIES & MULTIPLE PAYMENT OPTIONS ► We have a payment solution for international travellers. All frequently-used payment methods supported in the app. TRAVEL INSURANCE ► Fly with peace of mind with our comprehensive travel insurance plans. OFFICIAL PARTNERSHIPS ► Trip.com app is an official partner of National Rail, Eurostar, Ryanair, British Airways, meaning you have access to industry-leading travel products. In short, you can count on us for a reliable travel experience! MEMBER-ONLY REWARDS ► Become a Trip member and get exclusive rewards, such as earning in our rewards scheme Trip Coins that will help you save more in the future. Join us now for free and get more for less! #How can you get the best service at the best price on the Trip.com app? FLIGHTS. FIND YOUR PERFECT FLIGHT ► The Trip.com app offers flights to around 5,000 cities worldwide. You can even book a chartered flight! The Trip.com app lets you filter by price, flight duration, travel time, airline, or number of stops. Pick a multi-city itinerary, so you can fly into one city and out of another. LOW-PRICE MAP ► The map offers our cheapest available flights worldwide, from Europe, Asia to the Americas, Oceania, and Africa. Get inspiration from thousands of routes and find your next adventure. PRICE DROP ALERTS ► Can't find a flight in your price range? Just set up a price drop alert. We'll let you know as soon as it hits the point you're happy with. FLIGHT STATUS CHECKER ► Enter your flight number and get real-time flight info. TRAINS. WORLDWIDE TRAIN TICKETS ► Whether you're hitting the rails in Europe (incl. the UK, France, Italy, Spain, and Germany), mainland China, Taiwan, Hong Kong, or South Korea, you'll find everything you need on Trip.com. OFFICIAL PARTNERSHIPS ► We connect directly with the train's information for updated schedule info and prices, which lets you search quickly through available fares, saving you time and money. SPLIT TICKETS ► Book your journey in separate segments and enjoy lower fares without compromising on your travel experience. LIVE TRACKER ► We'll keep an eye on the status of your train. Check back one day before departure for the latest information. HOTELS. ADVANCED SEARCH FILTER ► On Trip.com, you can browse more than 1.4 million options worldwide. Whether you’re in the mood for a money-saving apartment stay or a luxury five-stay hotel, a cozy B&B or a fun-filled resort, it’s easy to find the right accommodation. WE PRICE MATCH ► We aim to offer you the best possible price. If you find a cheaper option elsewhere, we'll refund the difference. VERIFIED USER REVIEWS ► We have over 30 million verified hotel reviews to help you make your decision. HOTEL AND FLIGHT BUNDLE BOOKING ► Save money by booking your hotel and flight together. If your flight is rescheduled, we'll guarantee your hotel room. AND MORE. TRIP.BEST RANKINGS ► You can find top attractions, family-friendly spots, natural sites and much more! TRIP MANAGEMENT IN ONE APP ► You can add itinerary to your calendar, or save as a photo for offline use. CAR RENTAL ► Free cancellation available! Download the Trip.com app now to discover more amazing features and create your perfect trip - just like that!

Events

MAJOR UPDATE
Summer Escapes

Find refreshing summer destinations on an interactive map. Discover trending cool spots and plan your perfect getaway.

Ratings & Reviews

4.5

out of 5

7.1k Ratings

旅游平台
15/06/2024
harukasss
要出国旅游，这个是很好的平台给于订购机票酒店，接送机的服务软件👍服务态度很好。值得信赖，可靠的平台。会介绍给朋友们
旅游平台
15/06/2024
harukasss

要出国旅游，这个是很好的平台给于订购机票酒店，接送机的服务软件👍服务态度很好。值得信赖，可靠的平台。会介绍给朋友们
no option to modify or delete review
14/09/2024
Iris_donne27
[why is my review not getting posted??]i was happy with this app until i learned that reviews cannot be modified or deleted. not having option to edit / delete the reviews especially the photos uploaded is not reasonable. no one’s too perfect to never make mistakes. happened to upload a photo that contains private info by accident but when i contacted support, got a reply that deletion is not possible once submitted. a slightly better action was taken on my 2nd attempt of contacting support. the review now has a tag “Not Approved” and “been deleted with the reviewer’s consent” but i can still see the said review / photo on my account. why not totally delete from your system instead? the inconvenience of undergoing this process… even this app is not perfect that you tend to fix bugs and issues and improve and ask us to update the app, right? so why not give the same chance to update our reviews when needed? modifying reviews doesn’t mean it will not anymore reflect our actual experience per your Chatbot reason of cancelling the option to modify or delete reviews.

Developer Response
Hi customer, thanks for your feedback. We apologize for any inconvenience this may caused to you. Please provide us with your detailed concern, booking number, passenger/guest name, and reserved email address, if any, at en_servicemanager@trip.com so we can look into this further. Thanks a lot for your understanding.
no option to modify or delete review
14/09/2024
Iris_donne27

[why is my review not getting posted??]i was happy with this app until i learned that reviews cannot be modified or deleted. not having option to edit / delete the reviews especially the photos uploaded is not reasonable. no one’s too perfect to never make mistakes. happened to upload a photo that contains private info by accident but when i contacted support, got a reply that deletion is not possible once submitted. a slightly better action was taken on my 2nd attempt of contacting support. the review now has a tag “Not Approved” and “been deleted with the reviewer’s consent” but i can still see the said review / photo on my account. why not totally delete from your system instead? the inconvenience of undergoing this process… even this app is not perfect that you tend to fix bugs and issues and improve and ask us to update the app, right? so why not give the same chance to update our reviews when needed? modifying reviews doesn’t mean it will not anymore reflect our actual experience per your Chatbot reason of cancelling the option to modify or delete reviews.
Developer Response 16/09/2024
Hi customer, thanks for your feedback. We apologize for any inconvenience this may caused to you. Please provide us with your detailed concern, booking number, passenger/guest name, and reserved email address, if any, at en_servicemanager@trip.com so we can look into this further. Thanks a lot for your understanding.
Flight that did not happen
01/03/2022
Eileeeenn
On the first flight booking, I requested a modification of name in the morning, but they sent me an email at 4:30PM when I was working with time limit to make payment for the request within 29mins. The second time, I requested, they sent me the same email at 1:30AM?! When I finally managed to make the payment on the third attempt, they cancelled my booking. And then I was being asked to look for other VTL flight. On the second flight booking, I managed to see an available VTL on 2nd March and I even picked my flight seat and it was GREEN and there WERE SEATS. After I made a payment in the morning, the itinerary did not send to me until at 10:30PM, they informed that there were no seats for me and request me to look for other flight MYSELF!?? When I requested to speak to the manager, I only got a call from him at 3:30AM. The conclusion was to no avail and they kept sending me emails to ask me to cancel my flights, without even helping me when it was clearly their fault. Email even states that the refund is not 100% ?!!! Too much of a bad experience with this app. DO NOT USE THIS APP TO BOOK VTL FLIGHT.

Developer Response
Hi, Eileeeenn. Thank you for bringing this to our attention. We are sorry for all the hassles you've been through regarding your VTL flight reservation. This is not the service we want you to receive. And please let us check it further. Could you send details of what you are experiencing to en_servicemanager@trip.com so we can have a better look at it? Thank you.
Flight that did not happen
01/03/2022
Eileeeenn

On the first flight booking, I requested a modification of name in the morning, but they sent me an email at 4:30PM when I was working with time limit to make payment for the request within 29mins. The second time, I requested, they sent me the same email at 1:30AM?! When I finally managed to make the payment on the third attempt, they cancelled my booking. And then I was being asked to look for other VTL flight. On the second flight booking, I managed to see an available VTL on 2nd March and I even picked my flight seat and it was GREEN and there WERE SEATS. After I made a payment in the morning, the itinerary did not send to me until at 10:30PM, they informed that there were no seats for me and request me to look for other flight MYSELF!?? When I requested to speak to the manager, I only got a call from him at 3:30AM. The conclusion was to no avail and they kept sending me emails to ask me to cancel my flights, without even helping me when it was clearly their fault. Email even states that the refund is not 100% ?!!! Too much of a bad experience with this app. DO NOT USE THIS APP TO BOOK VTL FLIGHT.
Developer Response 02/03/2022
Hi, Eileeeenn. Thank you for bringing this to our attention. We are sorry for all the hassles you've been through regarding your VTL flight reservation. This is not the service we want you to receive. And please let us check it further. Could you send details of what you are experiencing to en_servicemanager@trip.com so we can have a better look at it? Thank you.
changing of id and name
30/12/2024
bdhswbd hi a
i forgot to put my full name in i left out my middle name and i went to ask if i could change and i went to change it and they declined my name change then i called in a few times to ask if i change and they would always say they will update me in 24 to 72hours and when i went to check my birthdate it was wrong as well i was puzzled because clearly i would know my own birthdate and if i were to make a mistake on my birthday at least one of the numbers would be the same but it wasn’t all the date day and year was all far from it so i asked to pay for the flight id change and they gave me one option so i went to pay and it approved so i didn’t care abt it i was worrying abt the name instead. and here’s the thing i called them to change my name and they told me i couldn’t because i have paid for one transaction and i could not be charged to pay because there can only be one transaction i was so confused and they told me that my departure flight id and name has been changed but my return flight has not been change i was so angry because they didn’t give me any options to pay for both departure and return flights so i called them but they said they would contact their specialist and they would give the same reply and i ended up paying for the departure flight name and id change but i could pay for the other one. this app really needs to fix their system.

Developer Response
Dear customer, thanks for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. Kindly provide us with your detailed concern, passenger/guest name, reserved email, and booking number, if any, at en_servicemanager@trip.com so that we can look into it further. Thank you.
changing of id and name
30/12/2024
bdhswbd hi a

i forgot to put my full name in i left out my middle name and i went to ask if i could change and i went to change it and they declined my name change then i called in a few times to ask if i change and they would always say they will update me in 24 to 72hours and when i went to check my birthdate it was wrong as well i was puzzled because clearly i would know my own birthdate and if i were to make a mistake on my birthday at least one of the numbers would be the same but it wasn’t all the date day and year was all far from it so i asked to pay for the flight id change and they gave me one option so i went to pay and it approved so i didn’t care abt it i was worrying abt the name instead. and here’s the thing i called them to change my name and they told me i couldn’t because i have paid for one transaction and i could not be charged to pay because there can only be one transaction i was so confused and they told me that my departure flight id and name has been changed but my return flight has not been change i was so angry because they didn’t give me any options to pay for both departure and return flights so i called them but they said they would contact their specialist and they would give the same reply and i ended up paying for the departure flight name and id change but i could pay for the other one. this app really needs to fix their system.
Developer Response 07/01/2025
Dear customer, thanks for your feedback. We apologize for any inconvenience caused and understand the seriousness of the issue. Kindly provide us with your detailed concern, passenger/guest name, reserved email, and booking number, if any, at en_servicemanager@trip.com so that we can look into it further. Thank you.

Enjoy cherry blossom season in Japan: Japan train tickets are now available. Choose seat preferences and change or refund tickets online. 24/7 multilingual customer support is available for all your travel needs. Ordering food abroad made easy: TripGenie has been upgraded. Snap a photo to get a digital menu—ordering overseas is easier than ever! Happy travels!

Version 8.54.2 4 days ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Location
- Contact Info
- Identifiers
Data Linked to You

The following data may be collected and linked to your identity:
- Health & Fitness
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics

Privacy practices may vary based, for example, on the features you use or your age. Learn More

Accessibility

Information

Provider: Trip.com Travel Singapore Pte. Ltd.
Size: 174.3 MB
Category: Travel
Compatibility: Requires iOS 15.0 or later.

iPhone
Requires iOS 15.0 or later.

iPad
Requires iPadOS 15.0 or later.

iPod touch
Requires iOS 15.0 or later.
Languages: English and 24 more

English, Arabic, Danish, Dutch, Filipino, Finnish, French, German, Greek, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
Age Rating: 13+

13+

Learn More

Contains
Advertising
User-Generated Content
Social Media