iPhone Screenshots

Description

m-Plify is a comprehensive guide to our network of more than 1000 panel clinics in Singapore.

Letter of Guarantee:
Request for your LOG hassle-free and fast.

CLINIC LOCATOR:
Exclusive to our members only. Make use of the GPS capability to locate a clinic near you on the map. You can filter the clinics by distance or district.

MEMBERS' ECARD:
Exclusive to our members only. Forgotten your card on your visit to the clinic? You can now retrieve your eCard instantly. Access rights must be enabled by HR Manager first.

ECLAIMS/VISITS:
Exclusive to our members only. Member can now submit both inpatient and outpatient claims and view their visits via the App.


Website:
http://www.mhcAsia.com

What’s New

Version 1.7.2

- Bug fixes and enhancement

Ratings and Reviews

1.2 out of 5
84 Ratings

84 Ratings

Lalalandlala ,

Most unhelpful in-app chat

FYI they close your ticket if they can’t find answers for your questions. But before they do that they ll tell you to allow more time for them to look for answers. Yet it’s a pain to log into the app since it doesn’t allow you to stay logged in so you need to type in the PW every single time.

Also they ask you to give one day to let them reply, but when they reply you(sometimes midnight SG time ), you better wake up in your sleep and quickly log in to reply them in like 10 mins otherwise they close your tickets when they see no answers from your side. (had it done to me twice!).

In my opinion the help centre staff of this app should be fired. But of course if the company pays them near to nothing it would explain their sad attitude.

PwC please dont use this app ,

Disaster app managed by incompetent group of people

App is not user friendly. Employees are poor trained and have poor attention span. They ask for original invoice when the word “original” is already printed on the invoice in bold. This happens for many of the submission. Even after pointing it out to them, they ask the same question (as though it is a robot answering). Only after several attempts at pointing out the word original, they gave a nonchalant reply of “okay”. But yet, the claims are still not processed after more than 1 working month

a sick patient ,

Worse app ever

App does not keep sign in active. Each login requires OTP. It’s slow and worse still when OTP does not come through to email. Was turned down at the clinic as their policy does not permit clinic to accept patient’s registration with image of ecard registration. Hotline are just admin staff and unable to resolve app issue. Totally useless app if the login cannot even pass!! Don’t even deserve a single star rating.

App Privacy

The developer, MHC Medical Network (MHC Asia Group), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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