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m-Plify 12+
MHC Medical Network (MHC Asia Group)
Designed for iPhone
-
- Free
iPhone Screenshots
Description
m-Plify is a comprehensive guide to our network of more than 1000 panel clinics in Singapore.
Letter of Guarantee:
Request for your LOG hassle-free and fast.
CLINIC LOCATOR:
Exclusive to our members only. Make use of the GPS capability to locate a clinic near you on the map. You can filter the clinics by distance or district.
MEMBERS' ECARD:
Exclusive to our members only. Forgotten your card on your visit to the clinic? You can now retrieve your eCard instantly. Access rights must be enabled by HR Manager first.
ECLAIMS/VISITS:
Exclusive to our members only. Member can now submit both inpatient and outpatient claims and view their visits via the App.
Website:
http://www.mhcAsia.com
What’s New
Version 2.0.47
Minor bug fixes
Ratings and Reviews
Most unhelpful in-app chat
FYI they close your ticket if they can’t find answers for your questions. But before they do that they ll tell you to allow more time for them to look for answers. Yet it’s a pain to log into the app since it doesn’t allow you to stay logged in so you need to type in the PW every single time.
Also they ask you to give one day to let them reply, but when they reply you(sometimes midnight SG time ), you better wake up in your sleep and quickly log in to reply them in like 10 mins otherwise they close your tickets when they see no answers from your side. (had it done to me twice!).
In my opinion the help centre staff of this app should be fired. But of course if the company pays them near to nothing it would explain their sad attitude.
Cannot even speak to a doctor.
The app will assign you to a doctor and you will keep getting calls that no one can hear anyone on, and the doctors hang up after two seconds. Some try calling you back and some end the consultation without even consulting you. You have no idea whether you need to try and join the queue again or go and see a doctor off the app. Data doesn’t work, wifi doesn’t work.
In the time of WhatsApp video calls and zoom, this is absolutely shoddy work and they should just tie up with Doctor Anywhere instead of forcing sick people to suffer through this.
Disaster app managed by incompetent group of people
App is not user friendly. Employees are poor trained and have poor attention span. They ask for original invoice when the word “original” is already printed on the invoice in bold. This happens for many of the submission. Even after pointing it out to them, they ask the same question (as though it is a robot answering). Only after several attempts at pointing out the word original, they gave a nonchalant reply of “okay”. But yet, the claims are still not processed after more than 1 working month
App Privacy
The developer, MHC Medical Network (MHC Asia Group), indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- MHC Medical Network Pte Ltd
- Size
- 104.5 MB
- Category
- Health & Fitness
- Compatibility
-
- iPhone
- Requires iOS 9.0 or later.
- iPod touch
- Requires iOS 9.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- Copyright
- © MHC Medical Network Pte Ltd
- Price
- Free