Download My AIA SG to check out, these features now!
Understand your insurance coverage with easy access to your policy information.
Retrieve and view your policy contracts and historical statements electronically.
Complete policy servicing transactions in a safe and secured environment.
Make payment in My AIA SG to ensure you are always covered with us.
Enjoy perks all year round exclusively for AIA Customers. AIA Altitude members may also redeem exclusive discounts and promotions from our participating merchants via My AIA SG.
Complete all your online assessments in a couple of clicks to know your health better and earn AIA Vitality points.
Track your workouts and steps with supported fitness devices/apps to earn points. This app uses HealthKit to track your steps and workouts.
Uploading your health screening results made easier by simply uploading a picture of your health report and keying in your health metrics.
Challenge yourself and your friends to earn points and get rewarded.
Simply access your AIA Vitality Membership eCard in the new app and use it at all partner stores.
Redeem your GV movie codes, HealthyFood™ cashback eVouchers and Weekly Reward eVouchers from ONE single wallet.
Thank you for using My AIA SG App. To improve your experience, we’ve made the following enhancements:
- New Healthcare services. Browse specialists under AIA Quality Healthcare Partners, make medical appointments, request for Teladoc Health Personal case management services and access your AIA HealthShield Gold Max e-Card.
- Get a consolidated view of your financials when you connect and pull your data from SGFinDex.
- Performance improvements and bug fixes.
Ratings and Reviews
Good improvements, but can do more
This latest version is far better than what was offered in the past. Language is clear and layout is easy enough to use - although I had to search for a few things for a while. Love that I can get my post sales illustration online and refresh my memory about basic information regarding my policies and make adminstrative changes like payment plans without talking to humans. Would love a live chat function.
Far worse than before
I have had AIA Vitality back in 2017. The rewards back then were very straightforward. Exercise, earn points, get vouchers. It was easy.
I was inactive for a while but recently decided to get healthy again and was shocked how much Vitality changed for the worse. After working hard for a week, I get to earn one measly spin on the stupid lucky draw which gives me 40 points most of the time.
Whereas it was very clear what I was working towards, now it’s just a matter of luck i.e you are subjected to the algorithm that they programmed in the form of a lucky spin which is of course always programmed to disadvantage you. Meaning this could well be a money making venture to them. It is now much harder to earn more than the monthly subscription you are paying them.
These ‘enhancements’ definitely have not gone through user feedbacks because I cannot imagine customers wanting such a convoluted arrangement. I would think these came about when AIA sat together and think about how else to squeeze more money out of consumers.
You can download and try for yourself. But the best days of AIA Vitality are over.
Non user friendly app
I agree with other reviewers about the app now need to constantly ‘log in’. They is no ‘remember me’ or ‘stay logged in’ feature. Imagine if you need to access your vitality rewards quickly in a cashier queue, this is just too frustrating. The developing team obviously are not user of the app themselves. Regarding changing of user ID - one has to dig deep into the menu under My Account > My Profile (under insurance section)>Settings (click on ‘expand all’) before one can find it. Also the number 2FA authentication is just too much! The whole flow of using the app is just downright awful and the developing team should be ashamed of themselves for giving us user this kind of experience. Having to pay monthly $5 for signing up for AIA vitality makes me feel even worst.
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- AIA SINGAPORE PRIVATE LIMITED
- 78.8 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © AIA Singapore Private Limited